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Preferred Patron Loyalty

Preferred Patron Loyalty

Description de Preferred Patron Loyalty

Gérez votre propre programme de fidélité personnalisé. Bénéficiez d'un programme de récompenses avancé avec des campagnes incitatives et une communication multicanale intégrée avec fonctionnement en pilote automatique. Reconnaissez les clients pour leurs achats et/ou visites, améliorez le taux de fidélisation et stimulez la croissance de votre entreprise. Et comme il ne s'agit pas d'un programme communautaire, toutes vos données vous appartiennent. Interfaces web, tablettes, mobiles et PC disponibles.

Qui utilise Preferred Patron Loyalty ?

Les PME et grandes entreprises de divers secteurs basées aux États-Unis, au Canada et en Angleterre. Parfait pour les commerçants indépendants, les chaînes de magasins, les communautés et les franchises. Les entreprises B2B et B2C.

Preferred Patron Loyalty Logiciel - 1
Preferred Patron Loyalty Logiciel - 2
Preferred Patron Loyalty Logiciel - 3
Preferred Patron Loyalty Logiciel - 4
Preferred Patron Loyalty Logiciel - 5

Preferred Patron Loyalty ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Preferred Patron Loyalty

Note moyenne

Note globale
4,9
Facilité d'utilisation
4,8
Service client
5,0
Fonctionnalités
4,8
Rapport qualité-prix
4,9

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
94%
4
5%
2
1%
Danell
Danell
Manager (É.-U.)
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Thank You, Preferred Patron!

5,0 il y a 5 ans

Commentaires : Last year I began the search for a Loyalty Program (LP) for our Non-Profit Resale Boutique. We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization. Originally I thought I had better speak to several LP because I wanted to ensure the correct fit. Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company. When it came to the four other LP demos I participated in there were lots of LP that talk a good game, but Preferred Paton was the only company that was able to give me what I wanted. From their customer service to their tech support Preferred Patron has exceeded my expectations. Our customers have really enjoyed their membership in Preferred Patron. In a short amount of time our membership in Preferred Patron has surpassed a thousand members. Members are excited about their points and redeeming to the extent that current members recruit new members in the store. I can in good conscience report that Preferred Patron has given our customers a fun interactive way to save money with us

Avantages :

Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company.

Inconvénients :

The tablet interaction with software isn't working like I had anticipated.

Amanda
Manager (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Preferred Patron is my BIGGEST Marketing Tool

5,0 il y a 3 semaines Nouveau

Commentaires : The program itself is great, but the customer service sets this company apart from the others. I cannot say enough how thankful I am to have chosen to work with Preferred Patron and I KNOW that decision is largely based on my overall experience with [sensitive content hidden]
and [sensitive content hidden].

Avantages :

This program is an invaluable tool for my business. Not only am I able to market to my customers, I am able to track their in-store activities and purchases to then market the appropriate services or products for each individual. With over 10,000 members in my customer loyalty program, we have had an overwhelming positive response to the program itself. It excites customers to earn points towards discounts or prizes, and we are able to then continue to build a relationship with the customer. It allows for more interaction with staff and more possibility of a positive customer experience.

Inconvénients :

Any issues I come across, are quickly and properly addressed by [sensitive content hidden] or [sensitive content hidden] . Their response time is amazing, even on weekends or holidays. With such a customizable program, I sometimes forget how to do something. Whenever I have had a question, Matt has responded with easy to understand, step by step instructions. He also follows up to be sure I was able to accomplish what I was having trouble doing.

Michelle
manager (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We switched away from them

2,0 il y a 3 ans

Commentaires : grumpy and condescending

Avantages :

nothing really at all. At first they were helpful, but then...

Inconvénients :

difficulty of creating newsletters, they were not flexible inworking with our needs.

Rick
President (É.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Awesome Loyalty rewards software

5,0 il y a 3 mois

Avantages :

We have had the pleasure of working with Preferred Patron for 6+ years. [sensitive content hidden] has been our contact support person from day one. [sensitive content hidden]was always very helpful and patient. [sensitive content hidden] was generous with his time and would offer us better ways to find solutions that we were seeking. Preferred Patron has provided us with top-notch service! Our requests were always answered immediately and resolution close behind from either [sensitive content hidden] or his team. The Preferred Patron Platform is very user friendly, and its capabilities are extensive, from simple emails and texts to raffles and coupons. Of all the vendors we’ve worked with, they are our “Preferred”.

Inconvénients :

Do not have any negative things to say about the software or support.

Melody
Director of Client Services - Pantry (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Customized for our use.

5,0 il y a 2 mois Nouveau

Commentaires : It has been absolutely wonderful. Best customer service of anyone we work with. The program rarely has any problems or glitches. Runs very smoothly. I would love for it to work with Salesforce as an api.

Avantages :

The fact that they worked with me to customize the program to work with our free clothing program at the charity. Instead of earning points we are able to give our families points and the can then use the to shop for clothing. Each point equals a dollar so we can also quantify the value to our families. This is really backward for a loyalty program but it was exacly what I was looking forward and the made it happen. The absolute best thing is the customer support they have. [sensitive content hidden] is fantastic and responds within minutes, solves the problems and allows us to continue serving our clients.

Inconvénients :

I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.