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Description de Bay-masteR

Bay-masteR est un système de gestion d'atelier intuitif, facile à utiliser et personnalisable pour répondre aux besoins de chaque atelier. Que vous ayez simplement besoin de rédiger des demandes de réparation ou de gérer votre inventaire, de suivre les commandes ou de créer des annonces destinées à vos clients existants, Bay-masteR couvrira tous vos besoins.

Bay-masteR représente une alternative performante et économique aux logiciels de réparation automobile, à partir de 40 $/mois et sans engagement. Laissez Bay-masteR optimiser votre atelier pour vous démarquer de la concurrence.

Qui utilise Bay-masteR ?

Les ateliers de réparation cherchant à améliorer leur productivité et leur rentabilité. Bay-masteR propose de nombreuses fonctionnalités pour vous aider à augmenter vos bénéfices et à vous démarquer de vos concurrents.

Bay-masteR Logiciel - 1
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Bay-masteR Logiciel - 5

Bay-masteR ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Bay-masteR

Bay-masteR

4,5 (39)
99,00 $US
mois
Version gratuite
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51
6
4,4 (39)
4,2 (39)
4,3 (39)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
129,00 $US
mois
Version gratuite
Version d'essai gratuite
18
Intégrations introuvables
3,8 (47)
3,4 (47)
3,5 (47)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Bay-masteR

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,4
Service client
4,3
Fonctionnalités
4,2
Rapport qualité-prix
4,2

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
56%
4
38%
3
3%
2
3%
Jim
Owner (É.-U.)
Automobile, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Great product

5,0 il y a 5 ans

Commentaires : We are producing accurate, easy to understand invoices with very little effort. Customer communication has improved with our ability to send canned text messaging quickly and easily.

Avantages :

How many companies that sell shop management software listen to the end user? Of the few that listen how many entertain the thought of implementing a change based on a comment from the end user? Over the years this company has always been receptive in hearing and reviewing my suggestions, following up with required dialogue and in many cases implementing a change accordingly. We are all in this together and they understand that we, the end user of their product, may see or envision a change that could be an improvement. Their open minded, approachable business model has always impressed me. Their support staff is excellent and responsive to all of my needs. A recently released cloud version includes small changes that overall make it better than the old version. The texting feature found on both versions is great way to improve customer communication and efficiency with very little effort. Direct interfaces with our suppliers eliminates unproductive phone orders and price/part number entry mistakes.

Inconvénients :

The interface with tire suppliers is not as efficient as the interface with parts stores. Is this the fault of the program or the tire supplier? Unknown.

chuck
owner (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Bay-masteR

4,0 il y a 5 ans

Commentaires : I like the all in one value. I can track history, payment, statements, inventory, etc all on the same program.

Avantages :

We have used Bay-masteR for over 20 years. Just recently (6-8 months) converted to their clowud based system. Pros= Easy back up. More features. Techs can access and work in the work order. I have access to the work orders off site.

Inconvénients :

Cons- seems to be a bit slower, especially when printing. Takes several seconds before the printer starts printing. Has had several glitches that I have had to call tech support about. Some they have been able to take care of right then and others we are still waiting to get corrected. Tech support is always too busy to take your call so you will have to leave a message and hope they call back quickly. They have left me stranded a couple of times, but overall they respond in a timely manor.

David
Manager (Canada)
Automobile, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Just ok

2,0 il y a 5 ans

Commentaires : I would not sign up for baymaster to use it if I was starting over today. The whole system goes down every few months, which doesn't sound like a huge deal but it is. I don't know a single shop who has their system go down at all ever. It is just not a very reliable program.

Avantages :

It works as it should sometimes. But it has enough issues to make it frustrating.

Inconvénients :

While the online version is faster and more stable than the old cloud version, it still has issues. We are constantly locked out of tickets. Official built us an option to force tickets to unlock, and even that still will not work at times and we won't be able to get into a ticket from any computer. Not even the one that the system says is in it. The system often goes down during the day when we are busy and it completely handicaps us. The new vehicle selection menu is terrible compared to the old full screen version, it's bad enough we don't even use it when booking appointments any more. Customer information should be automatically capitalized. It would be good if quotes would carry forward to a customers new invoice even if the EOD report hasn't been done on their old one. Sometimes customers pick up their vehicle and call back later that day to book in for the work to be done. Then the quote you made is still on the old paid invoice and you can't get it to show up on the new one and you have to build it all over again. The printing is a pain. Every few weeks a random computer will stop printing baymaster tickets and we have to get support to fix the printing issue.

Réponse de l'équipe de Applied Computer Resources

il y a 4 ans

If you are on the online cloud version and do not have internet, you may lose connection to the server. That being said you could still use the program on a tablet or smartphone with internet, or with the use of a hotspot. Alternatively we do offer a local version of the program that does not require the internet.

Sharon
Owner (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Software that does everything

5,0 il y a 5 ans

Commentaires : cost and efficiency.

Avantages :

I like the fact that you have an all in one program. Your able to import parts and labor right into the estimate and order your parts from the program itself. There is alot of different aspects of this program that I love.

Inconvénients :

There were no cons to this program. Everything was what I expected and more

miquael
Shop owner (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Baymaster techie

4,0 il y a 5 ans

Avantages :

Ease of use High level of functionality for the price High level of customization

Inconvénients :

Not as integrated as so other programs Customer service can be spotty if you are in a rush to get your system back up and running There were issues with system subscriptions but that has been fixed with the switch to Baymaster Online