17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
ServicePower
Description de ServicePower
Offre de l'éditeur :
des solutions de planification et de mobilité de premier ordre pour les entreprises de moyenne à grande envergure conçues pour gérer les effectifs employés et favoriser des gains mesurables de 25 à 50 % en matière de productivité. L'éditeur est un leader du secteur qui propose un logiciel de distribution et de gestion des réclamations de garantie SaaS véritablement multisite utilisé par bon nombre de fabricants, commerçants de détail et TPA (Third Party Administrators) en vue d'automatiser et d'améliorer leur processus de prestation de services par des tiers.
Qui utilise ServicePower ?
La plateforme mondiale de gestion des interventions ServicePower prend en charge une variété de clients, des PME aux grandes entreprises, dans divers secteurs et zones géographiques.
ServicePower ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
ServicePower
Alternatives à ServicePower
Avis sur ServicePower
SERVICEPower Field Optimizer
Commentaires : As a user of ServicePower for 12 years, we have grown a lot as a business partner. ServicePower is a great tool for our business. It works exactly as you tell it to work. The algorithm is complex, but the ease of use balances out. There are so many weights and variables to work with to get the system to work exactly the way you need it to.
Avantages :
Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
Inconvénients :
SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
Service Power and My Organization
Commentaires : Service Power has been a good group of individuals to work with, and the suite of applications is nice. Our particular business involves a level of granularity which I've felt SP often struggles with. For basic point to point routing, it's a good package and works well with our external systems.
Avantages :
Ease of use and setup
Inconvénients :
Better suited when used at the onset or when willing to restructure the business' data ahead of time
ServicePower Review
Commentaires : The ServicePower application is easy to use and they have a great support staff. Would recommend they enhance their Service Analytic Report export feature, have a feature to expand all, capability to export IRU zip/postal codes, export Technician LK zip/postal codes, improve the maps for Canada and update the Canada Travel Matrix.
Avantages :
Ease of usage, great support staff!
Inconvénients :
Canada postal codes, regions, travel matrix needs to be updated, Unable to export IRU and Technician zip/postal codes, unable to expand all, unable to export Technician skills, unable to export the Technician/Selections, it can take up to 2 - 4 min to apply a Global Skill, unable to export all Global Skills.
Excellent Support! Great SOFTWARE
Commentaires : We have used Service Power for the past 11 years. It does everything we need it to do. The one off questions or needs give the support team a chance to shine!
Avantages :
GUI and support
Inconvénients :
Additional cost of programming is always a frustrating component.
Service Contractor Management
Commentaires : AIG has chosen ServicePower because of their connectivity to service management systems used by small contractors and their easy-to-use web interfaces for single truck operators. ServicePower also allows the contractor to share a single pool of availability with many service network administrators allowing all parties involved to make good appointment promises to the consumers they serve. Opportunities for development are mobile interfaces and use of geographical mapping software to manage work areas both which are in development.
