Campaign Monitor

"I love Campaign Monitor"

Avantages: I am a web developer and their API is fantastic to use. It is easy and straightforward.

Inconvénients: Some things within their GUI are hard to find and some extra logging features for developers would be handy.

"Nice Email Automation Tool"

Commentaires: It was a good platform for email marketing, but wasn't a CRM solution.

Avantages: I like how easy it was to set up email automation campaigns. We had a custom template and I thought Campaign Monitor worked pretty well with it. Organizing and segmenting our lists was also a breeze.

Inconvénients: The main reason we left and switched to Hubspot was because Hubspot was an all-in-one CRM tool that connected to many of our other programs that we use.

"Campaign Monitor is the best email marketing platform... period!"

Commentaires: My over experience has been awesome! Once you go with CM you can't go back to any other platform because it feels and looks like a joke compared to it.

Avantages: I like how professional the website layout and features are. I feel that other platforms are too simplified and have a cheap feeling to them. Campaign monitor cares about the look and feel, as well as the performance of their platform. The way contacts/subscribers/lists are managed is one of my favorite features. The whole platform is intuitive in nature.

Inconvénients: I have 0 complaints about this platform. I do however wish there were more pre-made layouts to choose from, even though the ones available are so awesome and easy to customize.

"Do not recommend. Better Platforms for the price."

Commentaires: There are many platforms out there at a much lower cost that offer more robust features and functionality and that can be hooked up to Salesforce in a way that might not be as seamless but would be worth it.

Avantages: It is fairly easy to use and integrates with Salesforce, which is why we chose it over Pardot when making an initial selection.

Inconvénients: There are many limitations, from design to ability to customize the registration confirmation message (no modal???). Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce.

"Rock solid"

Commentaires: We use Campaign Monitor to keep track of lists on course registrations. We've had the same code running for years and have never run into issues. The API is very stable and after 5 years we haven't had any issues, no breaking changes or anything related to it. I'm very happy with the services provided.

Avantages: I liked the documentation, it's nice and easy to read as well as follow. Integrating with their API was also easy, I had no issues with that and works well. The responses are great and errors that you do get are easy to understand and resolve.

Inconvénients: I can't fault Campaign Monitor on anything regarding our use case, it has fulfilled our desired use cases.