--- description: Convoso : qu'en pensent les utilisateurs ? Lisez les avis clients sur Convoso, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Convoso - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de predictive dialer](/directory/30597/predictive-dialer/software) > [Convoso](/software/76768/cloud-predictive-dialer) # Convoso Canonical: https://www.capterra.fr/software/76768/cloud-predictive-dialer Page : 1/17\ Suivant: [Page suivante](https://www.capterra.fr/software/76768/cloud-predictive-dialer?page=2) > Augmentez considérablement les taux de conversion de vos contacts et leads grâce au logiciel pour centres d'appels omnicanal Consovo. > > Conclusion : 395 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Convoso ? Convoso convient à toute organisation cherchant à accroître la productivité des ventes et des activités marketing. Les clients de l'éditeur couvrent divers secteurs tels que le rétablissement de crédit, la génération de leads, le crédit hypothécaire, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 395 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Convoso - **Pays**: Woodland Hills, É.-U. - **Entreprise fondée en**: 2006 ## Contexte commercial - **Prix à partir de**: 90,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, Inde, Pakistan, Philippines, États-Unis ## Fonctionnalités - Alertes/Notifications - Automate d'appel - Base de données de clients - CRM - CTI (couplage téléphonie informatique) - Centre d'appels entrants - Centre d'appels sortants - Champs personnalisables - Distribution automatique des appels - Distribution des appels - Enregistrement des appels - Gestion des activités commerciales - Gestion des campagnes - Gestion des centres d'appel - Gestion des contacts - Gestion des e-mails - Gestion des flux de travail - Gestion des leads - Gestion des listes - Gestion des listes d'appels - Gestion des listes d'attente - IVR - Identification de l'appelant - Importation et exportation de données - Interface d'agent - Journalisation des appels - Messagerie vocale - Numéroteur automatique - Numéroteur prédictif (predictive dialer) - Qualification de leads - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Rapports sur les appels - Routage automatisé - Routage des appels - Scripts d'appel - Suivi des appels - Suivi des appels - Suivi des interactions - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Transfert d’appel ## Intégrations (14 au total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de predictive dialer](https://www.capterra.fr/directory/30597/predictive-dialer/software) ## Catégories connexes - [Logiciels de predictive dialer](https://www.capterra.fr/directory/30597/predictive-dialer/software) - [Logiciels de centre d'appel](https://www.capterra.fr/directory/30007/call-center/software) - [Logiciels de numérotation automatique](https://www.capterra.fr/directory/30999/auto-dialer/software) - [Logiciels de télémarketing](https://www.capterra.fr/directory/31034/telemarketing/software) - [Logiciels CRM](https://www.capterra.fr/directory/2/customer-relationship-management/software) ## Logiciels similaires 1. [Ringover](https://www.capterra.fr/software/169627/ringover) — 4.7/5 (887 reviews) 2. [DialedIn CCaaS](https://www.capterra.fr/software/29589/callcenternow) — 4.8/5 (330 reviews) 3. [LiveAgent](https://www.capterra.fr/software/102188/liveagent) — 4.7/5 (1788 reviews) 4. [Readymode](https://www.capterra.fr/software/136728/Readymode) — 4.6/5 (144 reviews) 5. [Nextiva](https://www.capterra.fr/software/175788/nextiva) — 4.6/5 (919 reviews) ## Avis ### "Convoso is simple to use" — 5.0/5 > **Robin** | *17 janvier 2025* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: It is easy to use. Really, anyone can figure out how to use it without even any instructions > > **Inconvénients**: It would be nice if it was easier to find past clients. > > I've used Convoso with several companies I've worked for. It's always been easy and pretty much anyone can use it. ----- ### "Convoso Experience" — 5.0/5 > **Viviana** | *28 septembre 2025* | Hôtellerie | Taux de recommandation : 6.0/10 > > **Avantages**: What I love most about Convoso is the system is very easy to manage. It's easy to be able to take a call and to transfer to another department without any issues. Also logging in is much easier compared to the other system I use to use. > > **Inconvénients**: The least thing I like about Convoso is there is no setup to where you can place a call on hold and call other line on the other line. You would have to finish the first call before making another call. Unfortunately, I cannot do a three way or a conference call with the system. Also, the system has its moments where if it does not get a good wifi connection it will log you off of the system and you have to log back in. > > My experience with Convoso is it is a good program. There are still some small issues that need to be taken care of or adjusted but overall its a very simple system to use for a call center enviornment. ----- ### "Convoso does its job" — 3.0/5 > **Zizhen** | *12 février 2026* | Assurance | Taux de recommandation : 2.0/10 > > **Avantages**: It does it job... It tracks and logs the calls, gives some real time summarized data. User interface is relatively straightforward, simple but also old style. > > **Inconvénients**: Their team is hard to collaborate with. We had issues with dialing but it's hard to get help from them on time. They seem to be very vague about when they'll fix something and how. ----- ### "Powerful Dialer with Analytics That Drive Real Results" — 5.0/5 > **Hector** | *18 juin 2026* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: The predictive dialing and call reporting features have been game-changers for our lead generation efforts. The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the number of contacts we make each day. The reporting and analytics dashboard gives us clear, real-time visibility into campaign performance, so we can make quick adjustments to improve contact rates and conversions. Overall, Convoso has helped us run a much more efficient and data-driven outbound operation. > > **Inconvénients**: Honestly, there is not much to complain about. Like any robust platform, it takes a little time to fully explore all the features and settings, but once you get familiar with the system, everything runs smoothly. The benefits far outweigh any minor learning curve > > Our overall experience with Convoso has been excellent. Since implementing the platform for our lead generation operations, we have seen a noticeable improvement in agent productivity and contact rates. The predictive dialer keeps our team consistently engaged with prospects, and the robust reporting tools allow us to monitor and fine-tune our campaigns in real time. The platform is reliable, and the features are well-suited for high-volume outbound calling. It has become an essential tool in our workflow, and we would highly recommend it to any team looking to scale their lead generation efforts efficiently. ----- ### "Convoso is a upgrade" — 5.0/5 > **Brianna** | *31 juillet 2025* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds > > **Inconvénients**: The fact that once it ends the call it gets immediately through ready but that’s me personally I just didn’t like that > > It’s good I like it I really don’t have much complaints besides the least of what I liked but in regards to every I like the call flow ----- Page : 1/17\ Suivant: [Page suivante](https://www.capterra.fr/software/76768/cloud-predictive-dialer?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/76768/cloud-predictive-dialer) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées