--- description: Convoso : qu'en pensent les utilisateurs ? Lisez les avis clients sur Convoso, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Convoso - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de predictive dialer](/directory/30597/predictive-dialer/software) > [Convoso](/software/76768/cloud-predictive-dialer) # Convoso Canonical: https://www.capterra.fr/software/76768/cloud-predictive-dialer Page : 1/17\ Suivant: [Page suivante](https://www.capterra.fr/software/76768/cloud-predictive-dialer?page=2) > Augmentez considérablement les taux de conversion de vos contacts et leads grâce au logiciel pour centres d'appels omnicanal Consovo. > > Conclusion : 387 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Convoso ? Convoso convient à toute organisation cherchant à accroître la productivité des ventes et des activités marketing. Les clients de l'éditeur couvrent divers secteurs tels que le rétablissement de crédit, la génération de leads, le crédit hypothécaire, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 387 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Convoso - **Pays**: Woodland Hills, É.-U. - **Entreprise fondée en**: 2006 ## Contexte commercial - **Prix à partir de**: 90,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, Inde, Pakistan, Philippines, États-Unis ## Fonctionnalités - Automate d'appel - Base de données de clients - CRM - CTI (couplage téléphonie informatique) - Centre d'appels entrants - Centre d'appels sortants - Champs personnalisables - Distribution automatique des appels - Enregistrement des appels - Gestion des activités commerciales - Gestion des campagnes - Gestion des centres d'appel - Gestion des contacts - Gestion des e-mails - Gestion des flux de travail - Gestion des leads - Gestion des listes - Gestion des listes d'attente - IVR - Identification de l'appelant - Importation et exportation de données - Interface d'agent - Journalisation des appels - Messagerie vocale - Numéroteur automatique - Numéroteur prédictif (predictive dialer) - Qualification de leads - Rapports et analyses - Rapports et statistiques - Rapports sur les appels - Routage automatisé - Routage des appels - Scripts d'appel - Suivi des appels - Suivi des appels - Suivi des interactions - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Transfert d’appel ## Intégrations (14 au total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de predictive dialer](https://www.capterra.fr/directory/30597/predictive-dialer/software) ## Catégories connexes - [Logiciels de predictive dialer](https://www.capterra.fr/directory/30597/predictive-dialer/software) - [Logiciels de centre d'appel](https://www.capterra.fr/directory/30007/call-center/software) - [Logiciels de numérotation automatique](https://www.capterra.fr/directory/30999/auto-dialer/software) - [Logiciels de télémarketing](https://www.capterra.fr/directory/31034/telemarketing/software) - [Logiciels CRM](https://www.capterra.fr/directory/2/customer-relationship-management/software) ## Logiciels similaires 1. 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[Readymode](https://www.capterra.fr/software/136728/Readymode) — 4.6/5 (142 reviews) ## Avis ### "Le meilleur du meilleur \!" — 5.0/5 > **Malik** | *16 janvier 2025* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: Navigation facile et conviviale sans aucun problème > > **Inconvénients**: Rien de vraiment, ce CRM est le meilleur que j'ai jamais utilisé > > Mon expérience globale avec Convoso a été incroyable, avec plus de 12 ans d'expérience dans le secteur du BPO, c'est l'un des meilleurs logiciels que j'ai jamais utilisé. ----- ### "Convoso is great and likely a top 3 contender." — 4.0/5 > **Eli** | *20 janvier 2025* | Assurance | Taux de recommandation : 7.0/10 > > **Avantages**: The settings are very intuitive. I found that with a little testing or contacting their support department we could achieve whatever outcome we were looking for. > > **Inconvénients**: I think although the setting options are great and allow deep customization for your desired function, some of them are not very self explanatory and could use improvement, or more informed customer support team when asking about them. > > Overall, Convoso is reliable and has great functionality. For the purpose of our company Convoso does support our requirements and is constantly changing to try and provide a better customer experience. ----- ### "Convoso does its job" — 3.0/5 > **Zizhen** | *12 février 2026* | Assurance | Taux de recommandation : 2.0/10 > > **Avantages**: It does it job... It tracks and logs the calls, gives some real time summarized data. User interface is relatively straightforward, simple but also old style. > > **Inconvénients**: Their team is hard to collaborate with. We had issues with dialing but it's hard to get help from them on time. They seem to be very vague about when they'll fix something and how. ----- ### "Experience as a call center with Convso Dialer" — 5.0/5 > **Juan** | *17 février 2026* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: Conveso has been a reliable outbound dialer for our team. It offers strong predictive dialing, useful reporting tools, and straightforward campaign management. The system supports high call volume well and helps maximize agent productivity. Overall, a solid platform for telemarketing and outbound sales operations. > > **Inconvénients**: The biggest downside is the learning curve and backend complexity. Some features aren’t as intuitive as they could be, and certain changes require support intervention rather than being fully self-serve. > > Overall, Convoso has been a dependable outbound dialer for our team. It handles high call volume well, provides strong reporting tools, and supports effective campaign management. While some backend features can be complex, the platform delivers what we need to run efficient sales operations. ----- ### "Convoso is the Best. Most Expensive. Most Comprehensive." — 5.0/5 > **Cory** | *15 janvier 2025* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: Convoso is such a complex dialer. Its features allow for so many different ways to have control over your data flows and agent responsibility. The endless amount of ways you can configure your setup is my selling point. I have worked with several dialers in the past and not a single one can measure up. It is not simple to use. You will both love and stress about this. But its all worth having complete control over the process in every imaginable way. > > **Inconvénients**: Convoso has some issues regarding identifying and dispositioning calls that were not connected to an agent for any reason. Dont believe it when you see 'Disconnected Number'. It's 99% of the time not going to be a disconnected number. > > Overall I can say that there is nothing that could take me from Convoso. I have not had enough frustration with it to want to change. I am learning new things about setup and flow every single week. You will need someone who knows Convoso well to give you guidance as you're learning how to use it because it's features have features that have features, that then have settings in another part of the dialer that affects something that had nothing to do with what you were working on so be careful. I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If you have a simple setup, this might not be for you. But If you are working a decent size team with more than one department and a dynamic flow for your calls then this is for you. Be ready to pay up because with great software come great monthly bills. They are extremely expensive. Worth the price? Not entirely. It's definitely overpriced. However, it's the best. Do you want the best? ----- Page : 1/17\ Suivant: [Page suivante](https://www.capterra.fr/software/76768/cloud-predictive-dialer?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/76768/cloud-predictive-dialer) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées