RetailEdge

RetailEdge

par High Meadow Business Solutions

Qui utilise RetailEdge ?

Commerces de détail et entreprises de petite et moyenne taille ayant des besoins en matière de points de vente et de gestion des stocks.

Description de RetailEdge

Logiciel de point de vente performant et abordable ; logiciel de point de vente et de gestion des stocks intégré pour les commerces de détail. Convient aux entreprises disposant d'un ou plusieurs sites. Magasins de mode pour hommes et femmes, boutiques de cadeaux, commerces de détail spécialisés et autres entreprises ayant divers besoins en matière d'inventaire.

Informations sur RetailEdge

High Meadow Business Solutions

http://www.retailedge.com

Fondé en 1989

Prix de RetailEdge

RetailEdge est disponible à partir de 495,00 $US/unique. RetailEdge est disponible en version gratuite et propose un essai gratuit. Voir plus d'informations concernant le prix de RetailEdge ci-dessous.

À partir de

495,00 $US/unique

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Installation (Windows)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

RetailEdge - Fonctionnalités

Logiciels de caisse
Caisse pour détaillant
Caisse pour restaurants
Carte de fidélité
Emplacements multiples
Gestion des cartes cadeaux
Gestion des commissions
Gestion des remises
Gestion des retours
Intégration e-commerce
Lecture de codes-barres
Profils de compte client
Signature électronique
Gestion des cartes cadeaux
Gestion des commissions
Gestion des prix
Gestion des remises
Gestion des stocks
Lecture de codes-barres
Suivi des retours
Suivi des ventes
Support de carte de fidélité
e-commerce
Écran tactile
CRM
Carte de fidélité
Emplacements multiples
Gestion des bons de commande
Gestion des commandes
Gestion des commissions
Gestion des employés
Gestion des marchandises
Gestion des retours
Rapports et analyses
Vente par correspondance
e-commerce
e-mail marketing

Avis sur RetailEdge

Afficher 5 avis sur 114

Note globale
4.7/5
Facilité d'utilisation
4.6/5
Service client
4.8/5
Fonctionnalités
4.5/5
Rapport qualité-prix
4.9/5
Eric M.
General Manager
Vente au détail
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 02/11/2017

"We have been using RE since 2007 and have been very happy overall. "

Commentaires: It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015. More in depth reporting can be beneficial as well.

Avantages: The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business. I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.

Inconvénients: I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen. Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok" We have trained ourself for the most part, but it would still be nice to have an alert.

  • Provenance de l'utilisateur 
  • Publié le 02/11/2017
Sara T.
Owner
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/11/2019

"Feature Rich, Robust & Easy to Use Store Management Software"

Commentaires: In investigating RE, I emailed the company many, many times. I always got a prompt, complete reply that covered all of my concerns. They were patient and helped me transfer data twice, as the new computer crashed and had to be repaired, then the software reinstalled. In refining the program for my vitamin shop, they have been helpful every step of the way, often offering solutions from their own experience using RE.

Avantages: -soft learning curve
-excellent reports
-feature rich
-extreme value for the price
- wicked awesome support
-easy to update inventory

Inconvénients: - minor tweaks that may well be built in later- just getting used to another system, nothing really against RE

  • Provenance de l'utilisateur 
  • Publié le 14/11/2019
Melissa C.
Owner
Impression, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 15/10/2019

"Great system especially if you're internet is not stable"

Commentaires: It works well with our current system.

Avantages: We chose this software because we didn't have to pay a monthly fee (except for support). We liked that the inventory and reports are all included.

Inconvénients: The software was a little confusing in the beginning. It's expensive to get new workstations but it pays for itself eventually when you use it for a longer amount of time.

Réponse de l'éditeur

envoyé par High Meadow Business Solutions le 01/11/2019

Hi Melissa, great feedback! We aim to keep your cost of ownership low with reasonable prices and little to no monthly fees so more money stays in your pocket. :) Thanks again! -Kayla

  • Provenance de l'utilisateur 
  • Publié le 15/10/2019
Melissa D.
General Manager
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 02/11/2017

"Mostly good, with a few major frustrations."

Commentaires: Ease of checking out customers and keeping track of inventory.

Avantages: Pretty simple and explanatory interface. Not difficult to teach new hires how to use. Tech support is usually pretty speedy and efficient.

Inconvénients: Every time there's an update with the software or with Windows 10, we have to call tech support because something becomes incompatible or switched off. Also unhappy that we started out being able to use our POS as a touch screen, and when Windows 10 became the operating system, it was no longer able to operate as touch screen, tacking on time to our checkout speed. Some of the report functions are a bit tedious to use. Many customers unhappy that we can't tell them how far along in the loyalty program they are without us doing some major research; wish it was just automatically tracked in their account.

  • Provenance de l'utilisateur 
  • Publié le 02/11/2017
Melissa I.
Beauty Supply Distributor
Cosmétiques, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 15/10/2019

"RetailEdge is Essential!"

Commentaires: RetailEdge has been pretty flawless for me, and the rare occasions I've needed assistance, I was taken care of promptly by their team. Everyone has been very professional, and I've never felt "rushed" off the phone when needed support. They take their time, explain things thoroughly, and are kind in the process.

Avantages: I love how easy it is to navigate, and customize different reports. It's great to be able to really "drill down" into the inventory and get all sorts of useful data on products. This has been a HUGE help in determining which items to stock more of, and which ones to let go. It really streamlines my inventory! I also love to customize the setup for multiple users, so not every employee has access to all the features. There's nothing it can't do so far!

Inconvénients: I'm having trouble thinking of anything I really don't like... The one thing I wish it did, is have the ability to attach a "time-sensitive" note for individual customers. Similar to the "note" that pops up when selecting a customer account, I wish there was a feature that could let me know when their professional license expires (or is getting close to expiring), so I would be automatically prompted to ask for their updated copy.

Réponse de l'éditeur

envoyé par High Meadow Business Solutions le 04/11/2019

Hi Melissa, thank you so much for your kind words and feedback! With regards to a time-sensitive pop up, we have had customers ask for this type of feature in the past and there are scripts that can be run that will allow you to do this. To make sure we address your concerns fully, we will be reaching out to you via email shortly. Thanks again!

  • Provenance de l'utilisateur 
  • Publié le 15/10/2019