Description de RetailEdge

Logiciel de gestion des points de vente et des stocks fiable et abordable, développé par des commerces de détail et utilisé par les petites et moyennes entreprises depuis 1996. Des start-up de magasins uniques à plus de 20 sites, l'éditeur évolue avec vous et fournit des solutions de PDV (point de vente) intégrées qui vous permettent de gérer vos clients, votre inventaire, vos ventes et les autres fonctions essentielles d'une entreprise de commerce de détail. Disponible à un tarif fixe peu élevé, sans engagement mensuel. Synchronisez votre inventaire et vos tarifs avec plusieurs boutiques d'e-commerce.

Qui utilise RetailEdge ?

Commerces de détail et entreprises de petite et moyenne taille ayant des besoins en matière de points de vente et de gestion des stocks.

RetailEdge Logiciel - 1 RetailEdge Logiciel - 2 RetailEdge Logiciel - 3 RetailEdge Logiciel - 4 RetailEdge Logiciel - 5

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Avis sur RetailEdge

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,6
Service client
4,8
Fonctionnalités
4,6
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
79%
4
19%
3
1%
1
1%
Eric
Eric
General Manager (É.-U.)
Utilisateur LinkedIn vérifié
Vente au détail
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We have been using RE since 2007 and have been very happy overall.

5,0 il y a 5 ans

Commentaires : It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015. More in depth reporting can be beneficial as well.

Avantages :

The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business. I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.

Inconvénients :

I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen. Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok" We have trained ourself for the most part, but it would still be nice to have an alert.

Lloyd
Operations Manager (É.-U.)
Vente au détail, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Newbie to the POS world

5,0 le mois dernier Nouveau

Avantages :

I like that this software is relatively inexpensive for the robust features that are provided. The customer support has been fantastic, and once the system is in place it is simple to add additional workstations as my business grows.

Inconvénients :

I don't really have anything to compare to this system. This is our first jump into a POS system. It has been a lot of work to get up and running since we are building our item and customer database from scratch. But, we are already seeing the benefit of having an automated system that is tracking our sales by item and customer.

Jonathon
OWNER (É.-U.)
Tabac, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

retail edge!

1,0 l’année dernière

Commentaires : using it for over two years and I regret buying 52 times a year. gold member , waist of money, I wish they would listen to their costumers business needs when they do an update.

Avantages :

nothing at all , this is a waist of TIME and money.

Inconvénients :

I just have cons time consuming , even when utilize excel to reduce time editing, adding and editing inventory, this is not for a small business ,on the other hand absolutely horrible for large business with large inventory if you have a small inventory business i.e. less than 500 items, this software is okay !!!

Réponse de l'équipe de High Meadow Business Solutions

l’année dernière

Jonathon, Thank you for letting us know about this. Your feedback helps us do better. We are sorry you had a frustrating experience. We understand the Gold Support plan may not be the right fit for everyone, so we removed you from the it and refunded you for the month of January. We have reached out to you several times to set up a one-on-one remote training session with one of our sales staff. Please email us at sales@retailedge.com or give us a call. We hope to resolve these issues with you and meet your expectations. -RetailEdge

Marilyn
owner (É.-U.)
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The great service I received from [SENSITIVE CONTENT]

5,0 il y a 11 mois

Avantages :

keeping track of inventory, faster sales

Inconvénients :

Hard to figure out making reports, easy to change prices

Réponse de l'équipe de High Meadow Business Solutions

il y a 10 mois

Marilyn, Thank you for your review! If you don't like that it is easy to change prices, you can set up security in RetailEdge that only allows clerks with certain security levels access to actions like changing prices. Check out our video tutorials on that here: https://bit.ly/364WZum And if you ever need help with reports, don't hesitate to call or email us!

Tom
guest services (É.-U.)
Musées et institutions, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Technical support

5,0 le mois dernier Nouveau

Commentaires : [SENSITIVE CONTENT] in technical support has been instrumental in our loyalty to Retail Edge. Ray returns calls promptly and has been able to not only answer our questions but facilitate our crossover to our new system in a friendly, efficient manner while adding to our knowledge of Retail Edge. This allows us to operate in a more efficient and profitable manner.

Réponse de l'équipe de High Meadow Business Solutions

il y a 2 semaines

Hello Tom, We pride ourselves on knowledgeable, friendly, and prompt technical support you can trust. So we love hearing about the good work being done in Support and we will certainly pass along the kind words to Ray. Thanks so much!