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RetailEdge
Description de RetailEdge
Logiciel de gestion des points de vente et des stocks fiable et abordable, développé par des commerces de détail et utilisé par les petites et moyennes entreprises depuis 1996. Des start-up de magasins uniques à plus de 20 sites, l'éditeur évolue avec vous et fournit des solutions de PDV (point de vente) intégrées qui vous permettent de gérer vos clients, votre inventaire, vos ventes et les autres fonctions essentielles d'une entreprise de commerce de détail. Disponible à un tarif fixe peu élevé, sans engagement mensuel. Synchronisez votre inventaire et vos tarifs avec plusieurs boutiques d'e-commerce.
Qui utilise RetailEdge ?
Commerces de détail et entreprises de petite et moyenne taille ayant des besoins en matière de points de vente et de gestion des stocks.
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Comparer avec une alternative populaire
RetailEdge
Alternatives à RetailEdge
Avis sur RetailEdge
We have been using RE since 2007 and have been very happy overall.
Commentaires : It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015. More in depth reporting can be beneficial as well.
Avantages :
The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business. I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.
Inconvénients :
I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen. Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok" We have trained ourself for the most part, but it would still be nice to have an alert.
Alternatives envisagées précédemment :
Retail Edge is great for my business!
Commentaires : [SENSITIVE CONTENT HIDDEN] was great helping set up the software, training me on how to enter inventory and use it for everyday use. [SENSITIVE CONTENT HIDDEN] was also great along the way answering all my questions and helped us order our gift cards, which we love! The technical support team has been amazing and is always eager to help! They even find problems before you do. Everyone I have come in contact with has been friendly and helpful. I can't say enough great things about this software and how amazing it has been for my retail store. I implemented Retail Edge from day 1 and I am so happy I did! Especially with the pandemic. If I did not have the seamless integrated with Shopify, I can't say I would still be open today. That really saved me and kept customers thinking about my store! I can't say enough good things about Retail Edge!!
Avantages :
Retail Edge is so easy to use! The checkout process is straightforward and hard to make a mistake. The integration with Shopify is great for my business because I have the same inventory instore and online. The reporting is amazing to help analyze my business. The gift cards Retail Edge offers are nice to offer to customers and easy to use when checking out. The purchase order section is great for retail because you can easily see what hasn't come in and what you should cancel. I also like that the Retail Edge team is constantly updating the software and staying up to date so you don't have to. I have used most features that Retail Edge offers and I love most of them!
Inconvénients :
I love so much about this software but if I had to change anything it would be to make the security feature easier to use. I want to be able to lock the sales manager so employees can not see how much money is made, which you can do, but every time I lock it, I mess something else up. Also, one thing I have run into with the online integration is when people buy gift cards in store and want to use them online and vice versa. If there was some way to make gift cards able to use both instore and online, that would be awesome! So, just making those things easier would be so helpful and make this software perfect for my business!
RetailEdge is the POS to use
Commentaires : Using RetailEdge to keep track of sales, inventory, and run needed reports. Very positive experience.
Avantages :
It is easy to add products and / or make changes to existing products. You can run many types of reports to get whatever information you might need at any given time. Tech support is the BEST! (Thanks, Raymond!!!)
Inconvénients :
So far the biggest issue is adjusting to the newer look when updates hapen - last one moved the product tabs to the side from the top.
Réponse de l'équipe de High Meadow Business Solutions
le mois dernier
Hi Lorraine, Thank you for the kind words and positive feedback regarding your experience with RetailEdge!
retail edge!
Commentaires : using it for over two years and I regret buying 52 times a year. gold member , waist of money, I wish they would listen to their costumers business needs when they do an update.
Avantages :
nothing at all , this is a waist of TIME and money.
Inconvénients :
I just have cons time consuming , even when utilize excel to reduce time editing, adding and editing inventory, this is not for a small business ,on the other hand absolutely horrible for large business with large inventory if you have a small inventory business i.e. less than 500 items, this software is okay !!!
Réponse de l'équipe de High Meadow Business Solutions
il y a 2 ans
Jonathon, Thank you for letting us know about this. Your feedback helps us do better. We are sorry you had a frustrating experience. We understand the Gold Support plan may not be the right fit for everyone, so we removed you from the it and refunded you for the month of January. We have reached out to you several times to set up a one-on-one remote training session with one of our sales staff. Please email us at sales@retailedge.com or give us a call. We hope to resolve these issues with you and meet your expectations. -RetailEdge
Customer service with [sensitive content hidden]
Commentaires : We have been with you for 11 year so we are obviously happy.
Avantages :
[sensitive content hidden] was incredibly helpful. Very patient and knowledgeable. We RARELY use our Gold service but when we do it is CRITICAL to us. So thank you for supporting us.
Inconvénients :
In the past some of the support staff has assumed that we have no clue about anything. We may not be software engineers but at least we know our business. This has not been a problem in years, so apparently you fixed the problem.
Réponse de l'équipe de High Meadow Business Solutions
il y a 3 mois
Stephen, Thank you so much for your honest review. We love to hear our customer's support experiences (good and not good). We will pass along the kind words. We hope to have you for the next 11 years! -Kayla
