Description de YourMembership

YourMembership permet aux associations, aux organismes à but non lucratif et à d'autres organisations associatives d'offrir plus de valeur à leurs membres tout en rationalisant les processus administratifs. Conçu spécialement pour les PME, ce logiciel cloud de gestion des abonnements propose une solution complète qui inclut : gestion des membres, gestion des événements, e-commerce, paiements, e-mail marketing, communauté en ligne, tableaux de bord avancés, etc.

Qui utilise YourMembership ?

YourMembership est destiné aux organisation associatives de petite à moyenne envergure.

YourMembership Logiciel - 1 YourMembership Logiciel - 2 YourMembership Logiciel - 3

YourMembership ne vous convainc pas tout à fait ?
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Avis sur YourMembership

Note moyenne

Note globale
3,8
Facilité d'utilisation
3,7
Service client
4,0
Fonctionnalités
3,7
Rapport qualité-prix
4,0

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
31%
4
39%
3
17%
2
5%
1
8%
Silvia
Silvia
Membership Coordinator (É.-U.)
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

The best of both worlds!

5,0 l’année dernière

Commentaires : My experience with YM has been pleasant. Anytime I have a question there are many resources to navigate through prior to calling into customer support. Often I find things out on my own but whenever I have had a question the YM team answers quickly. I have been using YM since 2016 and have seen many improvements. I've used older templates/versions of YM and all have been user-friendly.

Avantages :

YM offers both a website platform and membership database all in one. I had been using YM for three years before a potential switch and was able to see how other sites didn't have the membership database. We decided to stay with YM and I even recommended it to my new organization...been utilizing YM daily for the last five years!

Inconvénients :

A feature that can be updated is radio buttons, for check out (invoicing). This can be helpful come dues renewal time to allow donations to be automatically applied (radio button).

Réponse de l'équipe de Community Brands

l’année dernière

Silvia, thank you for the review! As an all-in-one solution for small staffs, we are glad to hear that your team has found success in managing your association's website and membership through YM.

Tim
IT Consultant (R.-U.)
Institutions religieuses, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Best All-Encompassing Member Solution for Organizations Without an IT Department?

4,0 l’année dernière

Commentaires : YM has allowed us to:
a) unify all our different country operations on to a single software base;
b) replace a range of on-premises systems with a single cloud solution; and
c) meet the modern expectations of our members and customers without having to have an IT Department.

Avantages :

We selected YM because it covers all the bases needed by a non-profit member organization (website, member management, donation management, groups, events and online store) in one comprehensive package. More than that - and this is the clincher - it is designed for organizations with little or no internal IT capability. You don't need a server, special equipment, or even to know programming in order to deploy and configure the solution. It is a true cloud solution, with everyone always on the same latest version - so support is excellent and enhancements always ongoing.

Inconvénients :

When you buy a system like YM you need to be aware that: a) you won't be getting 'best in class' in each specific area of functionality (i.e. there are better web stores than the one in YM, better event management solutions than the one in YM, etc.) - but I don't think you will find a better solution across all areas; and b) this is not custom software, YM aren't going to change the software just to suit your business (rather you need to bend your business to suit the software) - having said that, YM is incredibly configurable (including the entire look and feel of the web front-end) so this isn't at all a major issue.

Réponse de l'équipe de Community Brands

l’année dernière

Tim, thank you for the review! As an all-in-one solution for small staffs, we are glad to hear that your team has found success in managing all aspects of your association with YM.

Amy
Executive Director (É.-U.)
Gestion d'organisme à but non lucratif, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Comprehensive Solution

4,0 il y a 2 mois Nouveau

Commentaires : I'm not quite at the point of moving on, but I'd really like to see them make some enhancements to keep customers.

Avantages :

YourMembership is a comprehensive solution for small to mid-size associations. It handles most functions on its own and plays well with other systems via API.

Inconvénients :

Some dislikes include the website (I'm not an html coder; this should be easier); integration with QuickBooks; inability to dedupe or merge nonmember records; too few renewal reminder options; customer service. Customer service if you can get on a chat is usually pretty good. If you can't, it takes forever. And if anything goes to another tier you'll never get it resolved. I've had something with Tier 3 for over 18 months.

Amanda
ED (É.-U.)
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

YourMembership

3,0 il y a 2 mois Nouveau

Avantages :

YM is a good, affordable product for very basic and simple organizations.

Inconvénients :

YM tries to do "all the things"...but doesn't do anything exceptionally well.

julie
Director of Member Services (É.-U.)
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Software, Need to Learn More

4,0 il y a 3 mois

Commentaires : I realize that it could be substantial in our communications. When you do not have the support of other employees it makes it difficult knowing that it could improve dramatically. We would like to see about having a consultant help us in some areas but do not know if this is available.

Avantages :

Member data management - ease of credit card payments and exporting into Quickbooks. There are a lot of things I still need to learn but seem go stay so busy that don't have the time to learn other things.

Inconvénients :

I don't have time to learn all the aspects of everything it can do. I have tried to have our communications person switch over to this but to no avail. It is such a big part of today's engaging members. I do all of the accounting and member services so have not been able to learn all the ways it can be used.