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YourMembership
Description de YourMembership
YourMembership permet aux associations, aux organismes à but non lucratif et à d'autres organisations associatives d'offrir plus de valeur à leurs membres tout en rationalisant les processus administratifs. Conçu spécialement pour les PME, ce logiciel cloud de gestion des abonnements propose une solution complète qui inclut : gestion des membres, gestion des événements, e-commerce, paiements, e-mail marketing, communauté en ligne, tableaux de bord avancés, etc.
Qui utilise YourMembership ?
YourMembership est destiné aux organisation associatives de petite à moyenne envergure.
YourMembership ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
YourMembership
Alternatives à YourMembership
Avis sur YourMembership
Alternatives envisagées :
The best of both worlds!
Commentaires : My experience with YM has been pleasant. Anytime I have a question there are many resources to navigate through prior to calling into customer support. Often I find things out on my own but whenever I have had a question the YM team answers quickly. I have been using YM since 2016 and have seen many improvements. I've used older templates/versions of YM and all have been user-friendly.
Avantages :
YM offers both a website platform and membership database all in one. I had been using YM for three years before a potential switch and was able to see how other sites didn't have the membership database. We decided to stay with YM and I even recommended it to my new organization...been utilizing YM daily for the last five years!
Inconvénients :
A feature that can be updated is radio buttons, for check out (invoicing). This can be helpful come dues renewal time to allow donations to be automatically applied (radio button).
Réponse de l'équipe de Community Brands
il y a 2 ans
Silvia, thank you for the review! As an all-in-one solution for small staffs, we are glad to hear that your team has found success in managing your association's website and membership through YM.
Alternatives envisagées :
Best All-Encompassing Member Solution for Organizations Without an IT Department?
Commentaires :
YM has allowed us to:
a) unify all our different country operations on to a single software base;
b) replace a range of on-premises systems with a single cloud solution; and
c) meet the modern expectations of our members and customers without having to have an IT Department.
Avantages :
We selected YM because it covers all the bases needed by a non-profit member organization (website, member management, donation management, groups, events and online store) in one comprehensive package. More than that - and this is the clincher - it is designed for organizations with little or no internal IT capability. You don't need a server, special equipment, or even to know programming in order to deploy and configure the solution. It is a true cloud solution, with everyone always on the same latest version - so support is excellent and enhancements always ongoing.
Inconvénients :
When you buy a system like YM you need to be aware that: a) you won't be getting 'best in class' in each specific area of functionality (i.e. there are better web stores than the one in YM, better event management solutions than the one in YM, etc.) - but I don't think you will find a better solution across all areas; and b) this is not custom software, YM aren't going to change the software just to suit your business (rather you need to bend your business to suit the software) - having said that, YM is incredibly configurable (including the entire look and feel of the web front-end) so this isn't at all a major issue.
Réponse de l'équipe de Community Brands
il y a 2 ans
Tim, thank you for the review! As an all-in-one solution for small staffs, we are glad to hear that your team has found success in managing all aspects of your association with YM.
Alternatives envisagées :
Can Do Alot
Commentaires : Support has been great and helpful for the most part. We did find an issue with an item that greatly impacted one of our clients and were disappointed in how it was handled.
Avantages :
It's ability to dive into data and do complex membership dues structures and events
Inconvénients :
It's not super user friendly or easy to set up
Alternatives envisagées :
Poor Support is not their only problem....
Commentaires : I have a urgent problem with YM at this moment -- and you can NEVER get them on the phone. It takes HOURS and HOURS if not DAYS to get responses to problems. And the response you normally get is NO- the system cant do that- or you will manually have to edit 300 records. You can't change your membership renewal date. Updates to the application are MINIMAL at best. They did roll out an email upgrade which may have helped with SPAM -- can't tell for sure if it helped. It has been about the only real upgrade I have seen in the membership side of the system. They seem to focus more of their efforts on their other applications and not YourMembership. I wish someone had told me all this when I selected YM.
Avantages :
I can't say I am in love with any of the features -- it works -- but there is nothing that just says -- if I didn't have this I couldn't do my job.
Inconvénients :
The CRM piece of this application is piss-poor at best. I guess coming from major CRM software application with hundreds of features and flexibility and being an expert on Wordpress -- the lack of flexibility in the site for managing custom pages is horrible. They should just offer a Wordpress plugin for membership management by embedding member management functions into a wordpress site -- because they suck at CRM. My Advice -- Use Wordpress for your primary site tool -- and try to embed their membership page into your wordpress site somehow. I may try to convert this way because I am tired of trying to code pages into thier site -- when tools exist such as wordpress that can easily do everything.
PNW Review of Your membership
Commentaires : I enjoy the YM membership database as it gives me all the information on our current members and lapsed members. It is a great tool to assist those members that have not yet logged into their account and try to help them to use the Chapter membership database and take advantage of the Yourmembership benefits offered.
Avantages :
The integration was easy to use and learn. I like the email campaigns that go to all the members. This is easy to use and a great time saver on sending updates. The reports are a great tool to use for pulling special member reports. The ease of entering new members is a plus. We import new members form our outside Headquarters and this is a great tool.
Inconvénients :
I don't like the option to invoice members for renewals because if they do not pay the renewal - we need to credit the invoice and both transactions are sent to our quick books. When in quick books we can see both the pledge the month it was submitted to the member - but several weeks or even a month later if they do not renew we have to issue a credit. This then shows up in quick books and difficult to determine what it is. Therefore because of this I no longer send membership renewal invoice out as it is an accounting nightmare. I wish there were a easier way to send membership renewals without being sent to quick books.
