PipelineDeals

PipelineDeals

par PipelineDeals

Qui utilise PipelineDeals ?

Organisations de toutes tailles, dans tous les secteurs.

Description de PipelineDeals

PipelineDeals est classé n° 1 des CRM pour PME et permet aux équipes de vente de divers secteurs comptant plus de 10 employés de développer des relations stratégiques. PipelineDeals propose une expérience utilisateur conviviale et personnalisable, des fonctionnalités axées sur les ventes et un support client de premier plan. Aujourd'hui, plus de 18 000 utilisateurs dans 60 pays utilisent PipelineDeals pour obtenir davantage de visibilité sur ce qui compte le plus pour leur entreprise : les relations clients.

Informations sur PipelineDeals

PipelineDeals

http://www.pipelinedeals.com

Fondé en 2006

Prix de PipelineDeals

PipelineDeals est disponible à partir de 25,00 $US/mois. PipelineDeals n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de PipelineDeals ci-dessous.

À partir de

25,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

PipelineDeals - Fonctionnalités

Logiciels de CRM
Accès mobile
Devis et offres
Gestion des tâches
Gestion du territoire
Intégration des médias sociaux
Intégration du chat interne
Intégration du marketing automation
Lead scoring
Segmentation
Stockage de documents
Système de calendrier et de rappel
e-mail marketing

Avis sur PipelineDeals

Afficher 5 avis sur 604

Note globale
4.4/5
Facilité d'utilisation
4.3/5
Service client
4.5/5
Fonctionnalités
4/5
Rapport qualité-prix
4.4/5
Josh B.
CEO
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 03/07/2018

"Love this software, VERY handy and useful"

Commentaires: Great for getting up and running with leads and sales and a database of info. Super fast to respond to training question, etc. Really like these guys.

Avantages: This software is very user friendly. You can easily fumble your way through it, and even those who didn't grow up with computers ("pre-millennials"). The functionality is VERY customizable. It is fantastic that the software is cloud based and can be used everywhere, and the customer support is truly an awesome team. I have worked with Pipeline Deals for over 3 years, and I managed an entire team on it. It really is a fantastic sales software and a fantastic company to work with.

Inconvénients: The negative is (which is not super negative these days) is the pricing model of a monthly charge per user. This makes is a little challenging for newer companies to afford it. However, I think they have various pricing models today and some that are more affordable. There is nothing free about this software in the world of free "intro" accounts.

  • Provenance de l'utilisateur 
  • Publié le 03/07/2018
Joel C.
President
Internet, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 31/03/2016

"Great for Small Business Sales Teams"

Commentaires: My company has used Pipeline Deals since around the time they started. We were a very early customer. I started with one sales person and have moved up to about 10 today. The system works great for this size sales team. It's not cumbersome to use as a central system for a small team to stay organized. I highly recommend it to anyone with a sales force in that range. I can't speak to it's scale above that as its my experience up to 10 active reps. They have taken what was a massive set of things reps would need to do in some of the other online systems (lets call it OVERKILL) and boiled it down to activity, opportunities, and centralized performance measurement. Its got all the bells and whistles you need... while not overwhelming you (as the sales manager/owner) or your reps with tons of required extras that clutter their ability to move fast and keep selling.

Avantages: The BEST small biz sales relationship management tool we've used (7+ years now every single day)
Very intuitive interface.
Amazingly powerful API (if you want to code connect it to your own systems)
Great customer support team (you talk to real people, in the real office)
Extremely powerful list filtering and saved reports tools
Constantly adding new features and enhancements to make it more powerful without more "clutter"

Inconvénients: The actual "finished" reporting built-in for sales performance, historicals, trending, etc is lacking quite a bit as far as "management" type reporting goes [its almost all list based reports, no roll ups, etc... you can see everything, but its not presented in any customized executive way, reason I think it works well for smaller teams. But without better aggregation, I dont think it would be fun to manage 25+ reps on something like this]. (It can be done with outside graphing and custom tools using their API but not everyone can do that). Real-Time, Customizable, Formatted Reporting for "summary/trend management" would make this thing a 10 out of 10 !

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 31/03/2016
Utilisateur vérifié
VP of Product
Services juridiques, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 06/02/2020

"Solid little CRM but with few native integration options"

Commentaires: I use it every day, and it gets the job done. I know the job could get done in a much better way if we migrated to something more powerful, but the thought of upending our entire sales process to new software seems like too much effort for the reward - for now at least.

Avantages: Pipeline Deals is very straightforward and easy to use. The interface is able to be customized which is nice, and the ability to import and export data us useful for reporting.

Inconvénients: The core functionality of a CRM is pretty basic, it's just a database with a lot of custom variables (fields) associated to each entry. What makes a CRM powerful (or not) in my opinion is the ability for the software to integrate with other software in your business stack. This is the Achilles heel for Pipeline Deals, as the options for integrations are extremely limited.

Réponse de l'éditeur

envoyé par PipelineDeals le 07/02/2020

Hi There, thank you for your review. We would love to speak with you about it to learn more. Please feel free to call us at 866-702-7303 or email customercare@pipelinedeals.com.

  • Provenance de l'utilisateur 
  • Publié le 06/02/2020
Elizabeth P.
Director, HR
Marketing et publicité, 5 001-10 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 25/02/2020

"Have a sales team training with PipelineDeals"

Commentaires: We used to be very messy what daunted future discrepancies in the company, thanks to PipelineDeals we have become an agile team that meets its daily activities and even constantly innovates in the area to always obtain the best results, also allows us to capture our I publish via email and track it in real time. We can optimize our sales strategies and customize the proposed activities based on the expectations of the company, in the same way it allows you to manage from your mobile application what becomes a point in favor as far as accessibility is concerned.

Avantages: PipelineDeals has tools that allow us to customize and adapt our needs focused on sales and the service we offer, thus accelerating new opportunities and increasing the capacity to strengthen businesses. We can develop a reliable and successful database, we have a stable backup that allows us to be more objective with our campaigns. It is ideal when training our sales team, it gives us a wonderful user experience and is easy to use.

Inconvénients: These types of tools are usually quite uncomfortable when adapting them to the workday but PipelineDeals is quite easy and automatic configuration, classifying our activities and ensuring compliance with them. It has been a bit difficult to induce the program but its interface is friendly and has made the process quite simple.

Réponse de l'éditeur

envoyé par PipelineDeals le 26/02/2020

Hi Elizabeth, thank you for taking the time to write a review. We are so happy to hear how we have so positively impacted your process!

  • Provenance de l'utilisateur 
  • Publié le 25/02/2020
Teresa V.
Inside sales
Entreposage, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    2/5
  • Support client
    2/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 05/02/2019

"Experience user"

Commentaires: Overall experience with Pipeline deals would be in the middle of satisfy and unsatisfied. If the issues that I can across were handle with more concern and fixable, then I would be 100% satisfy. I feel that the issues I can across will not be fixed and this is why I am 50/50.

Avantages: Pipeline Deals has the right idea when it comes to a CRM for small businesses. What I liked most about this software is
how well it works with Excel. Some people look at excel data sheets and get overwhelmed. Pipeline deals shows your data in a more friendly, easy to read and understand your data. It allows you to manage your contacts, emails, sales, calendar, meetings, etc. All of your work in one place which makes managing your sales easier, and connect with your customers on a more personal level, this allows you to meet your clients goals, needs, and wants.

Inconvénients: Pipeline deals has an error message that reads,
You've reached the 10,000 record display limit. Set filters to narrow your results. This is not helpful at all for anyone.
Pipeline deals is not compatible with an old outlook app, and outlook calendar does not sync with pipeline deals, this is inconvenience and hard to keep up with syncing pipeline deals calendar to the outlook calendar. I dislike the fact that you have to use an IMAP outlook account. Pipeline deals does not allow you to track emails when you add people to your cc, it only allows you to track one email contact at a time, unless you create a campaign, which in most cases, we rarely do this. Pipeline deals customer support line only limit to basic knowledge on how to do something, if there is a technical
issues beyond that, the C.S.R then needs to create a case and have someone get back to us, and in most cases, the technical person can not help.

  • Provenance de l'utilisateur 
  • Publié le 05/02/2019