Qui utilise Emma ?

Conçue pour les équipes marketing des entreprises de toutes tailles, Emma propose des versions sur mesure pour les agences, les universités et les franchises.

Description de Emma

La plateforme d'e-mail marketing d'Emma permet aux équipes de toutes tailles de collaborer à la création de magnifiques campagnes entre départements ou sites, tout en offrant une expérience de marque transparente qui augmente l'engagement et génère plus de revenus à partir de l'e-mail. Sa conception de produits orientée équipe, ses intégrations puissantes et ses services professionnels primés permettent aux spécialistes du marketing de donner le meilleur d'eux-mêmes.

Informations sur Emma

Emma

http://www.myemma.com

Fondé en 2003

Vidéo de Emma
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Présentation des tarifs de Emma

Emma n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Emma est disponible à partir de 89,00 $US/mois.


À partir de

89,00 $US/mois

Version gratuite

Non

Essai gratuit

Non

Déploiement et prise en charge de Emma

Ressources d'aide

  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web

Formation

  • Formation en ligne en direct
  • Webinaires
  • Documentation

Emma - Fonctionnalités

  • Bibliothèque d'images
  • Campagnes de drip marketing
  • Conformité CAN SPAM
  • Contenu dynamique
  • E-mail découlant d'un événement
  • E-mails optimisés pour format mobile
  • Enquêtes clients
  • Gestion des abonnés
  • Gestion des listes
  • Gestion des modèles
  • Pages de renvoi et formulaires web
  • Rapports et analyses
  • Répondeurs automatiques
  • Tests A/B
  • Éditeur d'e-mail WYSIWYG

Logiciels d'email marketing : afficher la liste complète

Emma - Alternatives

Plus d'alternatives à Emma

Avis sur Emma

Lire tous les avis

Note moyenne

Facilité d'utilisation 4,2
Service client 4,2
Fonctionnalités 3,9
Rapport qualité-prix 4

Évaluer le logiciel

Partagez vos expériences avec d'autres acheteurs de logiciels.

Écrivez votre avis !
Jessica G.
Designer
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 30/09/2019

"I loved my experience"

Commentaires: It was so easy to use and the customer service helped with any issues.

Avantages: I loved so many things about using Emma. If I didn't like something I would be able to reach out to customer service and receive a quick response.

Inconvénients: I didn't like how you couldn't change the background or how the templates weren't always working the way you wanted them to.

  • Source de l'avis 
  • Publié le 30/09/2019
Utilisateur vérifié
Marketing Communications Manager
Services aux consommateurs, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 24/06/2019

"Great ESP for Enterprise Level"

Commentaires: Great. No complaints. System works as advertised, allows us to use more advance features and integrations and the always available call in customer service is very helpful when needed.

Avantages: I currently use this to manager multiple brands as sub-accounts under a single primary account. The interface is intuitive, once you get used to it the builder is more powerful that others out there, and I really enjoy the way segmenting works. Automation is a breeze and multivariate testing works really well and is clear to see campaign specific winners.

Inconvénients: The only real item on my wish list would be the ability to build a segment on the review and send tab instead of actually building a segment, saving it and then going through the process of sending your campaign and selecting the segment then. Would be nice to build segments on the fly based on previous campaigns etc.

  • Source de l'avis 
  • Publié le 24/06/2019
Sarah P.
ceo
Mode et vêtements, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 11/11/2020

"Best in Class IMHO"

Commentaires: MyEmma makes it easy peasy for this small biz to stay in touch.

Avantages: It is super easy, looks super pro and we have found to be less buggy and have fewer wtf glitches than others we have used. Great for #smallbusiness.
Customer service is responsive and human, not robotic. Woohoo for that.

Inconvénients: Hmmm, nothing pops up. Miss the live chat customer service,, but, in that "keeping it human" and getting to folks who actually know what they're doing? Yeah, we'll give up live chat which can sometimes take twice as long as you have to get through the "ranks" to someone who has actual knowledge.

  • Source de l'avis 
  • Publié le 11/11/2020
Ben E.
Director of Communication
Enseignement supérieur, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 01/09/2020

"Decent Platform, but Beware the Extra Fees"

Commentaires: Overall, Emma is certainly on par with most of the well-known email marketing management platforms and has good insights and customization options. I only advise that you pay close attention to your contract.

Avantages: Emma is a solid email marketing management platform that provided campaign performance insights, tracking, and a fair amount of customization. Additionally, building out an API so that it spoke to our personnel database made updating contact information and managing unsubscribes considerably easier.

Inconvénients: There were two areas that were considerably frustrating when it came to Emma. The first was the sometimes inexplicable display/formatting differences that would exist between the preview of an email draft and the test email that you'd receive. Line spacing, text formatting, and other inconsistencies would occur when viewing a test email, which were all things that did not show up when creating the email draft. Most of these issues only occurred when copying and pasting content into the draft. The other frustration stemmed from billing. Condensing a long-winded and uninteresting story, we unknowingly doubled our contacts by creating sub accounts within our account. This doubled our contact count, which put us more than 20,000 contacts over what we were contracted for. We were never notified of the issue, only later receiving a sizeable bill in which we were charged per contact that exceeded our contract. It was expensive and the sting of it was only amplified by the fact that there was no customer service interaction or notification of the issue prior to us having to fork over a considerable amount of money.

  • Source de l'avis 
  • Publié le 01/09/2020
Utilisateur vérifié
Associate Director
Enseignement supérieur, 10 000+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/09/2020

"Great email software"

Commentaires: Great software to send emails. Easy to use, great reporting/analysis, and features to optimize open rates and get through the clutter.

Avantages: Easily works with our internal database. We send all of our email communication to alumni through emma. Very easy to use, has great reporting (analysis on email rates - opt outs, open, clicks, etc.), lets you test subject lines, and have emails look like it is coming from a person (will show in inbox as coming from a person) even though its from a general email.

Inconvénients: So far we have had a wonderful experience with Emma and have continued to experiment with all the features it offers.

  • Source de l'avis 
  • Publié le 16/09/2020