NEOGOV

Reliable Applicant Tracking Software

Commentaires : My overall experience with Neogov has been really good. I love using the software and it has been a good way for us to recruit candidates for all of our job bulletins.

Avantages :

What I like most about Neogov is that the system is very easy to learn and use. The layout and design of the software is easy to navigate. I like that Neogov has a online community to support the software and you can pick up the phone and call them if you need real time technical assistance. I have used the system for about 4 years and it has been one of the most reliable that I have ever worked with. I also like that the software is web based.

Inconvénients :

There are some areas in Neogov that do not have the audit trail feature. This is a feature that tracks which user has made changes or completed tasks in the system. Another thing I do not like about Neogov is that some features have to be customized and developed before they can be implemented

Voice of the Customer Drives Continuous Improvement

Commentaires : I have been very impressed with the software, customer support, and the demonstrated commitment NEOGOV has to it's products and clients. Innovation never stops!

Avantages :

I like that Neogov listens to their users' feedback. They don't just receive comments and recommendations, they use the feedback to constantly improve their customers' experience. Reliable data management and workflows.

Inconvénients :

The enhancements sometimes take a while to implement, but it's to be expected. I'm disappointed in the delay of administrator training for modules like HRIS.

This is not a solution.

Commentaires : By far the worst solution experience I've had in 20 years in this industry.

Avantages :

I liked the idea of NeoGov's single source solution. The reality of the product was a let down.

Inconvénients :

What I liked least, apart from the failure of the solution to perform, was the lack of accountability and/or urgency on the NeoGov team to make things right. I got the impression that they were so accustomed to the solution failing that the bar for acceptable performance had fallen to the floor.

User Friendly & Efficient

Commentaires : We utilize the system to track applicants, send e-mail notifications (and see when they have been viewed), send text messages, self-schedule interviews, advertise, etc. I was so glad we had Onboard in place when Covid hit as we were well equipped to onboard new employees -- the only change we had to made was rather than schedule benefits, IT and other sessions in person, we transitioned to Zoom -- the new hire paperwork was already set up an we knew how to pivot quickly.

Avantages :

I love the online training modules and the customer support team. Troubleshooting is inevitable and the customer support team is knowledgeable, responsive and helpful.

Inconvénients :

I'm a fan...I have no complaints at the time.

Great suite for HR professionals

Avantages :

Insight: This is the product I use the most and it has greatly helped me in my job as a Recruiting Manager. I can take a candidate from the beginning all the way to date of hire in one platform. The functionality is very easy. The process also has features to promote diversity and reduce bias which is VERY important to me and the role I serve in the organization.

Inconvénients :

Customization of the PAF is tricky and I wish there were more work arounds to get this form to look that the one we use in our organization. Specifically, we cannot have gender and ethnicity on our PAFs. Very interesting since you organization is promoting inclusivity.