Oracle Sales Cloud

Qui utilise Oracle Sales Cloud ?

Oracle Sales Cloud est une solution de CRM pour les moyennes et grandes entreprises de tous les secteurs d'activité qui recherchent l'automatisation de la force de vente et des analyses approfondies.

Description de Oracle Sales Cloud

Imaginez une entreprise de ventes moderne. Collaborative et productive, même en déplacement. Au sein de laquelle les décisions sont prises en connaissance de cause et les pipelines sont remplis. Dotée des outils faciles à utiliser et à adapter.

Votre client a changé et la façon dont vous vendez doit changer en conséquence. Pour augmenter le chiffre d'affaires et optimiser l'efficacité, les ventes modernes nécessitent une productivité mobile, des ventes en collaboration et une création de pipelines agressifs.

Imaginez avoir tout cela dès maintenant avec Oracle Sales Cloud.

Informations sur Oracle Sales Cloud

Oracle

http://www.oracle.com

Fondé en 1977

Prix de Oracle Sales Cloud

Oracle Sales Cloud n'est pas disponible en version gratuite mais propose un essai gratuit.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

En ligne

Oracle Sales Cloud - Fonctionnalités

Logiciels de CRM
Accès mobile
Devis et offres
Gestion des tâches
Gestion du territoire
Génération de leads
Intégration des médias sociaux
Intégration du chat interne
Intégration du marketing automation
Lead scoring
Segmentation
Stockage de documents
Système de calendrier et de rappel
e-mail marketing
Distribution de leads
Gestion des campagnes
Gestion des pipelines
Lead nurturing
Lead scoring
Outils de prospection
Saisie de leads
Segmentation de leads
Suivi des interactions
Suivi des sources

Avis sur Oracle Sales Cloud

Afficher 5 avis sur 59

Note globale
4,3/5
Facilité d'utilisation
3,9/5
Service client
4/5
Fonctionnalités
4,2/5
Rapport qualité-prix
4/5
Joely R.
Operations Manager
Externalisation/délocalisation
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 23/06/2018

"Used this tool to manage customer's profiles/info in several projects I managed."

Avantages: You could basically have all the customer's information handy and access to such information is very simple. I truly like the way it's so easy to use and configure and that I can create as many reports as I wish depending on what I need.
Customer service is also great! they're fantastic assisting you with any issue you may encounter while using it.

Inconvénients: The importing process is a bit too long for my taste if you encounter any errors along the process. However, I am aware Oracle is trying to improve the error messages so it's easier for the user to identify and fix any error.

  • Provenance de l'utilisateur 
  • Publié le 23/06/2018
Eric S.
CEO and President
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 16/10/2016

"President / Principal / Solution Architect"

Commentaires: I have lead and participated in the implementation of several large and small Oracle CRM On Demand implementations in various industries since 2009. My customers' experience and results have been incredible improvement in the performance of their CRM business processes due to the implementation of Oracle CRM On Demand. CRM On Demand is able to be implemented quickly "out of the box" and also can be configured to meet even the most complex of customer's unique needs. What does not come easily as standard configuration can be accomplished through customization of existing and new objects and/or web services (SOAP and REST). Workflow, integration and analytics are available to accomplish most requirements provided the requirements are well defined.

Avantages: Mature, structured, easily configurable, customization (with more effort), integration (web services), imports and exports, reporting (Answers based on OBIEE), cloud based. Very stable with regular maintenance and staging refreshes performed relatively seamlessly by Oracle. Continuous improvements from regular releases of new versions which provide additional enhancements and features.

Inconvénients: Expertise is required to properly configure the application to meet requirements. Some desired functionality is not as intuitive as one would expect so experienced implementation resource are necessary to assist in the implementation.

  • Provenance de l'utilisateur 
  • Publié le 16/10/2016
Utilisateur vérifié
Gerente de Oficina de Administración de Proyectos (PMO Manager)
Automobile, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    5/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 05/12/2018

"Not quite right"

Commentaires: Almost four months and the support team can't fix basic problems, like creating new costumer or displaying proper language localization. The salesman promised lots of things, but most of them are out of the scope of the basic license, so you need to pay for multiple modules in order to make things work, otherwise, you just have a really basic CRM not worth the money (many free CRM can do way better). Go for it ONLY if you are a really big company with lots of transactions and paying a lot of money in licenses, otherwise, the support team will ignore your requests.

Avantages: The only good thing about this software is the robust database.

Inconvénients: Not stable, lots of problems with installation and bugs that not even the "best" support teams could fix.

  • Provenance de l'utilisateur 
  • Publié le 05/12/2018
Tim B.
Manager of Operations
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 09/04/2018

"A great CRM solution for a good price"

Avantages: This software has really allowed us to improve our customer engagement, keep our systems more organized and let our team focus on other tasks because we don't have to worry about managing our CRM. This product does a lot of the heavy lifting with keeping things in a nice and neat package with a nice looking user interface and lets our team collaborate no matter where they are. They also offer training for new agents to get familiar with the program which frees up our staff.

Inconvénients: We haven't really run into any major issues with this product as of yet. Customer support can be a little troublesome to get in touch with but once you have a dedicated account representative this goes a lot smoother.

  • Provenance de l'utilisateur 
  • Publié le 09/04/2018
Amy B.
Marketing Systems Support Coordinator
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    2/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 27/06/2017

"Early adopter that is finally seeing the product that was promised."

Avantages: Simplified UI and being able to manage what users see/do based on role is helpful to maintain the quality and ease of use.

Inconvénients: It takes an IT guru or 3rd party implementer to help maintain all our customization and make sure each upgrade goes smoothly.

  • Provenance de l'utilisateur 
  • Publié le 27/06/2017