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ShelbyNext Membership
Description de ShelbyNext Membership
Au cours des 40 années pendant lesquelles Shelby a servi la communauté ecclésiale, la mission de faire des disciples n'a jamais vacillé. Avec ShelbyNext et Arena, il s'agit de faire cela mieux encore. La vision de Shelby est de continuer à soutenir et à améliorer les produits que les églises aiment, tout en élargissant son offre de produits pour fournir plus de solutions SaaS. ShelbyNext est un écosystème entièrement intégré de solutions logicielles basées sur le Cloud : Adhésion | Donner | Financials | Sites web | Mobile.
Qui utilise ShelbyNext Membership ?
Églises, paroisses, quartiers généraux confessionnels, organismes sans but lucratif confessionnels, ministères paroissiaux.
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Growing ChMS
Commentaires : Overall they are doing alot of neat things and I am looking forward to seeing how they continue to develop the product. They have a clean design that makes it easy to use and quick to set up.
Avantages :
Recently they have been adding more and more features. Their membership management is at the core, but they have updated the calendar, forms, and giving to be better and more comprehensive within the last year. They have some really powerful features like workflows which allows you to automate some key processes and notifications.
Inconvénients :
There are a few features I wish they had, but one overall theme is how I wish that they integrated more closely with their partner software. The company that owns Shelbynext has been blending their different Saas products but there is still a bit of a wall that keeps the integrations from being seamless. A good example of this is how there are 4 different ways that you can give via different methods on mobile, but none of those apps have all of the features of memberships, group, forms, calendar, and giving in one product. I think that this will probably be fixed over time.
Shelby Membership Module Overview
Commentaires : It's just been good. As with any new system, there is some learning curve but, for the Membership Module, it's been a rather soft curve.
Avantages :
It's a really solid product overall. The best features are it's ability to easily enter, edit, combine or delete member records. The combining of duplicate records is ESPECIALLY useful. It transfers all information, including giving information, to the chosen record and misses nothing. Again, an excellent tool indeed. Plus, the entire package is just user friendly. It doesn't require indepth instruction to use and find needed information about an individual member, a group or team, and so on. Finally...the email function that allows emailing end of year giving statements is excellent.
Inconvénients :
I cannot really identify a significant downside to this software package. It simply does the job in an efficient, easy fashion.
Not user friendly, not intuitive, not a good value for the money
Commentaires : All of the cons listed are minor pet peeves, but added together it makes the software very difficult to get used to. Seems like they would be easy fixes if the developers were to ask the current users what shortcuts would make the user's life better. Wait time to get in the queue for customer support is very long...if you can even get added to the queue. I've waited over an hour a few times. So much time wasted using this product. Don't assume you need an expensive, church specific software to meet your needs, especially if your church is small and doesn't have a lot of outreach programs or a day care/nursery school. This church was definitely oversold on this product - it has many features that will never be used here. Pay close attention to how the monthly fee is calculated - monthly fee for a year for this church is equivalent to buying several user licenses for other popular software (one of which doesn't have to be replaced for 3 years). If you have to put your financials into Excel to get the format you want, then why spend more for ShelbyNext? Training to use this product is expensive on top of the purchase price.
Avantages :
I haven't found anything I like about it yet. Maybe the reports are good, I haven't gotten that far yet.
Inconvénients :
This software is NOTHING like popular accounting programs on the market. Simple feature like using the + to advance the date or check numbers won't work. In the middle of a bank rec and need to look at an entry? Can't click on it to see details. Have to leave the bank rec to go there? Click Apply or you lose it all. That too is weird - apply means save, update means save and close. Why change terminology? Have to add lines to any type of entry? It won't automatically add them. More than one page in a report? You can't scroll to page 2. I carefully craft a journal entry to MY liking but ShelbyNext posts the lines in account number order - that is NOT how I want to see the entry. No back arrow to look at the previous transaction entered. If you are entering a list of manual checks and need to add a vendor all of the previous info entered (date, check number etc) is lost. Every time you return to the bank rec you have to tell it to only show the data for the current month you're reconciling. Date always defaults to today's date. I am entering historical data, so I have to re-enter the date every transaction. No warning for duplicate vendors, check numbers, vendor invoice numbers. My church doesn't use dept numbers, but I have to enter one to get the transaction to save. Can't search for account name directly from transaction screen, takes a few clicks to do so. When the CoA is 6 pages long, searching by acct name would save time.
Alternatives envisagées précédemment :
Almost Great
Commentaires : Before we migrated to the ShelbyNext Cloud platform, our ministers and staff never had current data and it was always difficult to follow-up so the database was not updated. Now, if the users perform as they should the data is always updated and communication between ministers, staff and members has increased by 100%
Avantages :
The portability and distributed nature of the cloud database keeps everyone on the team and in the church connected and up to date. There is ongoing enhancement that helps make the product more user friendly. The security of the data and the ongoing updates and the redundant backup process reduces in-house IT staff time.
Inconvénients :
The giving reports are not accurate. When you run a demographic of givers from three years ago against current date, the current data is wrong. The program does not look at the dates. We live in a complicated world and we must be able to show through reporting tools how the giving is coming in to the system. Shelbynext does not do this well.
Great Organization Tool
Commentaires : I enjoy having all the features in Shelby Next for groups, and for sending texts to specific groups as reminders, etc. Our church still likes to print a directory for our older members, and I'm glad I can still do that through Shelby Next for them. Shelby Next is more user friendly than other software I've seen, which is a big help in training new leaders who might be resistant or a bit apprehensive about using technology.
Avantages :
It has really helped me organize our church membership data. It's become a great tool for our leadership to use as far as Interactions and keeping membership information handy for our leaders who are on the go. They really utilize the directory in the Shelby Next app for reaching members and checking on them during the COVID-19 pandemic.
Inconvénients :
I would like to see more updates in the mass contact portion of the software. Being able to insert and use graphics more easily in email templates would be a great help.
