Description de GoFrugal
GOFRUGAL Technologies propose un logiciel de caisse pour le commerce de détail. Pour les entreprises de restauration et de distribution depuis 2004, sous la forme de solutions complètes d'automatisation commerciale associées à des applications mobiles et des solutions cloud. Basé à Chennai en Inde, l'empreinte technologique de l'éditeur s'est largement développée pour une utilisation par plus de 25 000 entreprises de commerce de détail dans plus de 50 pays.
Son objectif principal est de fournir une expérience client exceptionnelle grâce à ses solutions numériques.
Qui utilise GoFrugal ?
Au service de commerces de détail numériques et de restaurateurs aux États-Unis, au Royaume-Uni, au Canada, en Inde, en Australie et dans plus de 60 pays
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Bang for your buck!
Commentaires : Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.
The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.
No cons so far. However I have to populate this field.
Réponse de l'équipe de GOFRUGAL Technologies
il y a 2 ans
Thanks so much for your feedback! We're really glad that you are enjoying our product and service.
Alternatives envisagées :
GoFrugal is the Best
Commentaires : Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.
There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.
I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.
Ease of use , great customer service Thanks
All ok , covers every aspect correctly .
disappointment from the unsatisfactory level of service
Commentaires : Stock management Locationwise
There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.
We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution. We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution. 1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated. (All expense services stopped and we are almost running to a week since i raised the issue) 2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the normal user account. In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period. We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.
My Experience with Gofrugal
Commentaires : Gofrugal is everything the future needs to evolve especially in business. These people are so fast, they are so focused on supporting u right from the start to completion. Sriram gave me an immediate call, Suba was very and is supportive all the way she seems in command and in service at the same time.. , just like a business mother , and when it came to installations and technical related needs ,there's this guy called [sensitive content hidden].. he entered my machine like a ninja turtle and did almost everything that i didn't understand according to my demands , he works as he shows u how to and the whole process became so easier than I expected. Gofrugal makes u feel at home though u at work. When I found it, I found everything I ever needed in a software. I can't forget to mention at a point when I felt I had disturbed these people to the maximum but they never minded and they kept calm, not bothered at all and together with me till now. Gofrugal is so vast and I have realised that with it, am gonna move mountains and open doors for me and doors for different businesses. This is a tool compatible with almost every kind of business , just name it. I therefore testify that whatever I've written here is absolute truth and no bias.
Its fast, meets almost all business needs. Its flexible. The Gofrugal team is very supportive. My team which i work with [sensitive content hidden] are doing a very great job
What can I say? Can i say something that does not exist?
Logiciel trouvé dans
- Logiciels ERP
- Logiciels pour inventaire
- Logiciels de gestion pour la restauration
- Logiciels pour boulangeries
- Logiciels pour fleuristes
- Logiciels de caisse pour restaurants
- Logiciels de coût des aliments
- Logiciels pour la distribution
- Logiciels de distribution alimentaire
- Logiciels pour salons de coiffure
- Logiciels de 3PL
- Logiciels de gestion pour la mode
- Logiciels de gestion de franchise
- Logiciels pour borne interactive (pour iPad)
- Logiciels de gestion de restaurant
- Logiciels pour instituts de beauté
- Logiciels de caisse sur iPad
- Logiciels de caisse pour magasins
- Logiciels de supply chain management
- Logiciels de traitement des commandes