Benchmark Email

Benchmark Email

par Benchmark

Qui utilise Benchmark Email ?

Benchmark Email offre ses services aux PME et grandes entreprises de divers secteurs d'activité.

Description de Benchmark Email

Benchmark fournit aux spécialistes du marketing des stratégies et un support dévoué pour leur permettre de créer un engagement client continu à l'aide d'outils d'automatisation et d'e-mail marketing.
Benchmark offre un ensemble de fonctionnalités intégrées, automatisées et robustes conçu pour aider les spécialistes du marketing. Une solution de marketing d'engagement simple et performante, conçue pour vous aider à créer et envoyer facilement des campagnes attrayantes.

- Plus de 100 employés dans 15 pays
- 9 langues prises en charge
- Support dédié 24h/24, 7j/7

Informations sur Benchmark Email

Benchmark

http://www.benchmarkemail.com/

Fondé en 2004

Prix de Benchmark Email

Benchmark Email est disponible à partir de 13,99 $US/mois. Benchmark Email est disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de Benchmark Email ci-dessous.

À partir de

13,99 $US/mois

Version gratuite

Oui

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Benchmark Email - Fonctionnalités

Logiciels d'email marketing
Bibliothèque d'images
Campagnes de drip marketing
Conformité CAN SPAM
Contenu dynamique
E-mail découlant d'un événement
E-mails optimisés pour format mobile
Enquêtes clients
Gestion de la liste de diffusion
Gestion des abonnés
Gestion des modèles
Pages de renvoi et formulaires web
Rapports et analyses
Répondeurs automatiques
Tests A/B
Éditeur d'e-mail WYSIWYG

Avis sur Benchmark Email

Afficher 5 avis sur 143

Note globale
4.3/5
Facilité d'utilisation
4.3/5
Service client
4.2/5
Fonctionnalités
3.9/5
Rapport qualité-prix
4.1/5
Hasnain S.
Digital Marketing Apprentice
Télécommunications, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 31/05/2019

"Great Service "

Commentaires: The software overall is great. It allows me import the contacts I want in any way I want, create emails, schedule or send emails out immediately and even has analytics for the emails that have been sent out.

Avantages: When creating an email, it is ever so easy. There are many templates to choose from and if you don't want a template you don't have to use one!
I can create an email within minutes as the click and drop feature allows me to have my email layouts exactly the way I want it.

Inconvénients: Some of the templates I am unable to add things to. For example, there was a template with a blank space for aesthetic reasons. I would have much rather place an image in the area, however I couldn't. There isn't many negatives I can comment on this software as it is brilliantly done.

Réponse de l'éditeur

envoyé par Benchmark le 05/06/2019

Hello Hasnain,

Thanks for the great feedback.

Next time you're working on a template and need assistance, let us know!

- Benchmark Team

  • Provenance de l'utilisateur 
  • Publié le 31/05/2019
Andrew D.
Research Manager
Études de marché, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 24/05/2019

"Easy to use platform"

Commentaires: Overall, I am satisfied and will continue to use Benchmark . I started on a Free Trial and upgraded to a paid service. I plan on sticking to Benchmark for a quarterly newsletter and using to send invitation or special emails.

Avantages: This platform is very user-friendly. It doesn't take much effort to get up to speed on how to use it, and there are many email templates to choose from so you don't always have to create something from scratch! I think it's good value for the money, and the support team has been very helpful in my experience.

Inconvénients: There ares some features where I feel limited. I am not too experienced with softwares like this, so I don't know what's available....but I really wish there was a pop-up feature, where users could click on a button and it would connect to their email to forward a newsletter for example. I also have experienced some deliverability issues and have not been 100% satisfied with the response. I think with this and being a new user, it takes time to learn and develop the best strategy.

Réponse de l'éditeur

envoyé par Benchmark le 30/05/2019

Hello Andrew,

Thank you for the review and high rating.

Regarding the feature you mentioned, we do have a forward option for the campaigns you send. When you have a moment, log in and chat with us, we'd love to show you how this feature works and also how to improve your deliverability.

- Benchmark Team

  • Provenance de l'utilisateur 
  • Publié le 24/05/2019
Nikita G.
Owner
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/03/2020

"Loving It!"

Commentaires: Very happy!

Avantages: As a new user to emailing lists, automations, etc., benchmark has been incredibly user friendly, simple and I actually switched over from mail chimp and much prefer it!

Inconvénients: The pricing is a little high in my opinion with Canadian exchange factored in but otherwise no complains yet!

  • Provenance de l'utilisateur 
  • Publié le 14/03/2020
John M.
CEO
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 03/12/2019

"New to Benchmark"

Avantages: So far I really have enjoyed the ease to get quickly started on a project.

Inconvénients: I would like a 1:4 column template. Can't add a 2nd user.

  • Provenance de l'utilisateur 
  • Publié le 03/12/2019
Judith E.
CEO/Bus Dev
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    2/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 15/04/2017

"Waiting For the Beta "

Commentaires: I have used other email marketing programs. I chose Benchmark because I wanted an inexpensive option for a project for a client. I would say Benchmark is easy to use and easy to learn especially if you have ever used an email marketing program before. But like all software programs, it has its quirks and you learn to get around them. But Benchmark's tutorials, FAQs and feature lists may not supply you with all the information you need. For instance, there are two email automation programs that each offer only one or two automated steps after the trigger. Nowhere in the documentation did it clearly state that only the Automation Pro, that is still in Beta, offers a customer's journey that you can use to send out more than two emails in a sequence. On the other hand, don't pay for more than you need. If you blast out emails to a list of established customers with only quarterly sales discounts, or discounts for birthdays and holidays, Benchmark is enough. And Benchmark is inexpensive. But if you want to onboard various segments of your customers, educating them and eliciting their engagement, this is not the email marketing program for you. There are two locations for live support, one is offshore and the other is domestic. The offshore folks are nice people but they mainly operate by rote. The domestic support gets it right, but I am still waiting to find out if a personalized greeting can be added to the Automation Beta. In my opinion, a personalized greeting should be a standard feature in a customer's journey. I don't know if it is or not and none of their stated info tells you.

Avantages: Benchmark is easy to use. Easy to set up. Good for very simple customer outreach, i.e a storefront that collects emails and wants to alert customers to sales.

Inconvénients: Very limited feature set. Not standard at this point.

Réponse de l'éditeur

envoyé par Benchmark Email le 18/04/2017

Hi Judith,

We appreciate you using Benchmark Email and taking the time to provide some feedback. Thank you for your kind words in regards to our ease of use as well.

We do, however, want to address some of your points in regards to our FAQs and tutorials as well as Automation Pro. Admittedly, our FAQs and tutorials are an area we¿d like to put more focus on. That¿s why we¿ve recently established a training department to help keep those areas better up-to-date and helpful to marketers. Our tools are constantly evolving and the support resources we provide must as well. We¿re confident this new department will succeed in this regard, as well as with keeping all support offices across the globe on the same page.

Your feedback in regards to Automation Pro is an integral part of the beta process. We expect new features to continue to be added to the automation platform throughout the beta period and after.

Again, thanks for the kind words and feedback.

  • Provenance de l'utilisateur 
  • Publié le 15/04/2017