Description de SYSPRO

SYSPRO est une solution logicielle ERP (planification des ressources d'entreprise) hautement évolutive, qui peut être déployée dans le cloud, sur site ou accessible via n'importe quel appareil mobile. SYSPRO est conçue pour simplifier la complexité opérationnelle pour les fabricants et les distributeurs en fournissant des informations exploitables qui appuient l'efficacité de la prise de décision, le contrôle renforcé des coûts, la simplification des processus et l'augmentation de la productivité.

Qui utilise SYSPRO ?

CRM for SYSPRO fournit des fonctionnalités essentielles aux utilisateurs des secteurs des ventes, du marketing et des services qui permettent aux entreprises de fabrication et de distribution d'améliorer leur efficacité et de mieux servir leurs clients.

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Avis sur SYSPRO

Note moyenne

Note globale
4,2
Facilité d'utilisation
3,9
Service client
4,2
Fonctionnalités
4,2
Rapport qualité-prix
4,1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
24%
4
60%
3
14%
1
1%
Utilisateur vérifié
Industrial Engineer (Pays-Bas)
Utilisateur LinkedIn vérifié
Automobile, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Perfect ERP system on a tight budget

5,0 il y a 4 ans

Avantages :

Syspro is the perfect ERP for small organisations that simply do not need to scale-ability of much larger and better marketed ERP systems. The software, using its MS-SQL database will give you almost any report you require, otherwise you can extract the data you need, import it into your favourite spreadsheet program and compile those reports you need. Using SRS (Syspro Reporting Services) you can easily compile forms and reports and make them look how you want.

Inconvénients :

Without a good and easily accessible local resource/service agent, the customisation possibilities are terribly daunting.

John
Director, Information Technology (Canada)
Production alimentaire, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Simple to use and reliable ERP

4,0 il y a 3 ans

Commentaires : Syspro was implemented to give us a solid, robust and scalable ERP solution that met the majority of our needs. We needed a system that would meet our core needs but also allow us to create the functionality that didn't exist without significant reengineering costs. Syspro was able to do this for us. The Syspro teams, and the VARs, all have experienced business analysts, project managers, and devs. They will work alongside you to develop a solid strategy for success.

Avantages :

Right out of the box Syspro implements many best practise recommendations and for most businesses that's a great start. You can get up and running very quickly without having to customize Syspro. A key feature though is the extensibility of the software. We all have that internal process that no one could call best practise. It's unique to us, it's ugly and painful but we just can't live without it. Fortunately, Syspro gives you a very robust business object framework to deal with these situations. You can easily create customized features and external applications using your own programming tools like Visual Studio but that integrate seamlessly with Syspro. Business objects allow you to enforce strict data schemas so you can be confident that inbound data meets the Syspro standards - you only want good data going in! We have been able to develop numerous add ons and custom applications that add real value to our Syspro implementation. Like any major ERP software, Syspro cannot be everything to everyone. While the core functionality is extensive and varied the ability to quickly build new features that tie directly into Syspro is a sure way to improve your ROI.

Inconvénients :

Patching is always a challenge. Syspro allows you to heavily customize the core product with custom scripts, screens and add ons. As a result, a solid testing strategy is needed to make sure that all customizations are properly tested in your dev environment before deploying to production. Things can occasionally go wrong with a specific port (patch) and core functionality can be impacted. Syspro are quick to respond to these issues though. Syspro doesn't publish hotfix availability for every known issue so be sure to ask your VAR when patching if there are any that are relevant to you.

Anthony
Controller (É.-U.)
Construction, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Syspro is feature rich, complex and does not fit our industry or our company

3,0 il y a 5 ans

Commentaires : It seems that there are basically two camps of Syspro users: those that love the ERP, and those that hate the ERP. That is evident in both the official and unofficial forums on the web. Overall, we can see the reporting advantages, but we are in the camp that Syspro is just not a good fit for us. We are the rare company that is in the middle - we don't hate Syspro, but we don't like it either. We definitely have more cons than pros.

Avantages :

Our installation of Syspro uses SQL, which allows for a great amount of reporting options. The data can also be extracted to Excel or an Access database. You can also utilize SSRS to generate reports.

Inconvénients :

1. We are unable to receive inventory in a prior period. We are a repair service and subcontractor. We will order equipment and parts on the last day of the month. However, we will not receive invoices for those parts until the next month. If we roll our period forward, then we are unable to receive inventory in that prior month. As many of our customers have service budgets, often we have to bill items through a month end; billing in a different period can mess up our customer budgets. But if we are unable to receive inventory in our prior month, then we have to "hold" the month open. That throws off our AR. Although AR and Inventory can be closed separately, it will not work as no new Sales Orders can be open due to a period mismatch between Inventory and AR. That essentially means that we have to choose between Cash (AR Receipts) or Inventory being correct. The other will be off unless we juggle daily processes (like stop recording AR Cash Receipts in the ERP). This is a huge problem as often the prices on our inventory purchases can vary daily. As such, we often do not have an exact cost until our invoice is received from our vendor. As such, inventory is often required to be received in a prior period. 2. There are multiple ways in which to set permissions for users. We upgraded a few years ago from Syspro 6.1 to Syspro 7.0. Upon doing so, many users lost permissions. We have a service contract with Syspro (directly, not through a VAR), and they told us it should not have done that. They worked with us and could not find out why that occurred. After a few weeks, we ended up opening all permissions to everyone in order for people to perform their duties. Syspro never provided us with a resolution. This is not an optimal setup.

Utilisateur vérifié
Customer Service Representative (É.-U.)
Utilisateur LinkedIn vérifié
Design, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Syspro

4,0 il y a 4 ans

Avantages :

I enjoy the overall ease of use that Syspro provides for importing customer's orders in to our system. We are able to quickly take a customer's purchase order and convert it to a streamlined format. Another useful feature of Syspro is being able to access our inventory at any given moment. Being able to have an up to date look at our inventory when dealing with clients is essential and Syspro makes this possible in an easy to understand format.

Inconvénients :

I'd like to see Syspro start to implement some automated features in their upcoming releases. A lot of steps have to be done manually in order to get results. Another improvement that would be greatly helpful is adjusting the overall discount for material when entering line items. This has to be done by each individual line when it would be a huge time saver to adjust the entire order at once.

Utilisateur vérifié
Marketing coordinator (É.-U.)
Utilisateur LinkedIn vérifié
Exploitation minière et métaux, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

With the right use case, this can be great software

4,0 il y a 3 ans

Commentaires : While there are some things that can be frustrating within the software, it is reliable and very good at it's core competencies. It is very powerful, and and be tweaked to get a lot more out of it,. But be aware, it will take time, and you will have to train people multiple times to get them up to speed.

Avantages :

Powerful software that is not reliant on online servers. Almost everything can be exported to excel for easy reporting functions. Integrates well with sharepoint, which is a big plus to our company.

Inconvénients :

Steep learning curve and requires significant training for most of our team. Although it is good at what it does, but programming for additional reports and functions requires a lot of our team both in training and our IT department in creating solutions.

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