--- description: Availity : qu'en pensent les utilisateurs ? Lisez les avis clients sur Availity, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Availity - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hospitalière](/directory/30096/hospital-management/software) > [Availity](/software/68854/availity) # Availity Canonical: https://www.capterra.fr/software/68854/availity Page : 1/7\ Suivant: [Page suivante](https://www.capterra.fr/software/68854/availity?page=2) > Il s'agit de gérer le cycle des revenus avec des outils qui permettent de collecter plus de ressources, tout en rationalisant la facturation et le remboursement. > > Conclusion : 155 utilisateurs lui ont donné la note de **3.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.7/5** | 155 Avis | | Simplicité d’utilisation | 3.6/5 | D'après l'ensemble des avis | | Support client | 3.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Availity ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Conforme HIPAA - Facturation médicale - Gestion des documents - Gestion des dossiers patients - Gestion des médecins - Gestion des patients hospitalisés - Gestion des réclamations - Gestion des soins ambulatoires ## Intégrations (15 au total) - AbelMed - AccuMed - Aeris IoT - Agastha EHR - Axxess Home Health - ChiroTouch - ClinicTracker - CoAction Software - Compulink - CureMD - EncounterWorks - Fastrack - HealthPRO - eClinicalWorks - eTHOMAS ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion hospitalière](https://www.capterra.fr/directory/30096/hospital-management/software) ## Catégories connexes - [Logiciels de gestion hospitalière](https://www.capterra.fr/directory/30096/hospital-management/software) - [Logiciels pour services à la personne](https://www.capterra.fr/directory/30660/human-services/software) ## Logiciels similaires 1. [eHospital Systems](https://www.capterra.fr/software/138518/ehospital-systems) — 4.9/5 (73 reviews) 2. [HMS Pro+](https://www.capterra.fr/software/142145/hospital-management-software) — 4.3/5 (44 reviews) 3. [Insta](https://www.capterra.fr/software/130501/insta-hms) — 3.6/5 (34 reviews) 4. [Net Health](https://www.capterra.fr/software/161261/redoc-powered-by-xfit) — 4.1/5 (163 reviews) 5. [SoftClinic GenX](https://www.capterra.fr/software/130500/softclinic) — 3.6/5 (51 reviews) ## Avis ### "Good over all." — 4.0/5 > **Sue** | *31 octobre 2025* | Psychologie | Taux de recommandation : 8.0/10 > > **Avantages**: It is easy to use and it makes sense when trying to figure it out. It is nice to go to one place for our insurance info. > > **Inconvénients**: Unfortunately, it is not a one stop shop for us. We have to go to another place to get some of our claims info. > > My experience has been good overall. Easy to use for the most part. Has a lot of the carriers we work with. ----- ### "Availity-A good tool for Health Insurance Lookup" — 4.0/5 > **Christina** | *13 juin 2025* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: Makes it very easy to search multiple Insurance Plans. I like that it saves clients so I can go back to look them up when verifying monthly. The Website is very organized. > > **Inconvénients**: Too many places to search for Remits and Authorizations. I wish it would let you search by HPT code for all payers. > > I like Availity and the way it's organized better than other Insurance lookup portals. It would be helpful if I could search Cigna and United plans so it was a one stop for searches. ----- ### "Worst Customer Service Ever Ever Provided" — 1.0/5 > **Susan** | *2 septembre 2026* | Hôpitaux et soins de santé | Taux de recommandation : 0.0/10 > > **Avantages**: At this point none even though in the past i have received excellent customer service but today someone who did not care about her job or the issue i was facing came on the line and proceeded to give me the worst customer service of my life. She was apathetic to my situation and it appeared she could not wait to get me off the phone. > > **Inconvénients**: I have been using their remittance viewer to check on check payments and to see which claims have been rejected and the reason for the rejection. So far everything was going great i have been able to download the files in an excel version and complete my weekly audit process. On \[sensitive content hidden\] a check was issued and paid to the business but it was never listed in the remittance viewer. I called and was told a ticket would be issued. I was asked for the NPI number that was associated with the check i provided the info and then i received a message saying the ticket was closed and I was referred to provider payments.com. I was never told why the check did not show up in remittance viewer. So today i called to inquire on why the check did not show up on remittance viewer because it appears that there are other payments we are expecting that are not showing up in the remittance viewer. The individual who assisted me on \[sensitive content hidden\] repeated the message of going to provider payments after i gave her the ticket number. I asked why the checks were not showing up and she replied check with provider payments she could not help me any further i asked to speak to someone else who could assist or even a supervisor she said there was no supervisor and no one else would assist me. So i'm here left with this issue still not resolved still not clear why the check did not show up on their portal and if we should be using this portal going forwards. She did not care about my issue she was smirking on the phone which made me extremely frustrated and I told her she was not qualified for her job. I hung up and when i called again the call center message said there were 3 callers ahead of me with a 13 mins wait time that kept increasing to 14 mins then 15 mins so i hung up immediately blocked my number and called again and miraculously I was first in line i had to hang up after waiting a while for someone to come to the phone. Extremely appalling customer service. > > Horrible worst customer service i've ever experienced. Apathetic customer service lack of concern for resolving my issue and made it seem she was doing me a favor by listening to me. ----- ### "Availity is terrible" — 1.0/5 > **Amanda** | *15 septembre 2026* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Nothing. Website is not user friendly, not to mention worthless when trying to use for checking and starting prior authorization. Customer service is about as useless. > > **Inconvénients**: Everything. Website is not user friendly, not to mention worthless when trying to use for checking and starting prior authorization. Customer service is about as useless. > > Not good. Website is not user friendly, not to mention worthless when trying to use for checking and starting prior authorization. Customer service is about as useless. ----- ### "Great for healthcare providers for eligibility, benefits and claims" — 5.0/5 > **Utilisateur vérifié** | *1 février 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Availity is great value for money since it is free to providers. It is a great site that provides real time insurance eligibility and benefits information for most insurance carriers. You can submit and keep track of health claims. You can also keep track of all the claims data on availity. > > **Inconvénients**: There is a bit of a learning curve with using Availity. They do provide lots of informational videos and one on one training however. > > Overall my experience with Availity has been great. I have been using it since I first started practicing 7 years and continue to use it to this day. ----- Page : 1/7\ Suivant: [Page suivante](https://www.capterra.fr/software/68854/availity?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/68854/availity) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées