Rosy

par Rosy Salon Software

Qui utilise Rosy ?

Conçu spécifiquement pour les salons et les spas, Rosy sert plus de 20 000 professionnels, des locataires de stands indépendants aux salons de plus de 100 places.

Description de Rosy

Rejoignez le mouvement Rosy ! Rosy a été développé par d'anciens propriétaires de salon et de spa pour offrir un système de gestion et de planification pour salon et spa basé sur le cloud. Facile à utiliser et accessible depuis n'importe où, à tout moment et sur n'importe quel appareil, Rosy fournit un service, une assistance et une formation inégalés à un prix incroyable. Planification en ligne, caisse, communications par SMS et e-mails, gestion des stocks, réservations de produits, e-mails automatisés et de masse et gestion de location de stand. Rosy est spécialement conçu pour vous aider à développer votre entreprise !

Informations sur Rosy

Rosy Salon Software

https://www.rosysalonsoftware.com

Fondé en 2004

Présentation des tarifs de Rosy

Rosy n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Rosy est disponible à partir de 29,00 $US/mois.


À partir de

29,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement et prise en charge de Rosy

Ressources d'aide

  • Service de support permanent (réponse directe)
  • Support en horaire de bureau
  • En ligne

Déploiement

  • Installation (Mac)
  • Cloud, SaaS, web
  • Installation (Windows)
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation en ligne en direct
  • Webinaires
  • Documentation

Rosy - Fonctionnalités

  • Accès mobile
  • Base de données de clients
  • Emplacements multiples
  • Gestion des réservations de chambres
  • Paiements en ligne
  • Planification automatisée
  • Planification des groupes
  • Rappels de rendez-vous
  • Rendez-vous récurrents
  • Réservation en ligne
  • Synchronisation du calendrier

Logiciels d'agenda : afficher la liste complète

  • Caisse pour détaillant
  • Caisse pour restaurants
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des cartes cadeaux
  • Gestion des commissions
  • Gestion des remises
  • Gestion des retours
  • Intégration e-commerce
  • Lecture de codes-barres
  • Profils de compte client
  • Signature électronique

Logiciels de caisse : afficher la liste complète

  • Carte de fidélité
  • Emplacements multiples
  • Gestion de la paie
  • Gestion des employés
  • Gestion des locations de stands
  • Gestion des stocks
  • Point de vente (PDV)
  • Profils client
  • Rendez-vous récurrents

Logiciels pour instituts de beauté : afficher la liste complète

  • Carte de fidélité
  • Gestion des clients
  • Gestion des rendez-vous
  • Gestion des stocks
  • Paie et commissions
  • Planification du personnel
  • Point de vente (PDV)

Logiciels pour spas : afficher la liste complète

Rosy - Alternatives

Plus d'alternatives à Rosy

Avis sur Rosy

Lire tous les avis

Note moyenne

Facilité d'utilisation 4,7
Service client 4,7
Fonctionnalités 4,5
Rapport qualité-prix 4,8

Évaluer le logiciel

Partagez vos expériences avec d'autres acheteurs de logiciels.

Écrivez votre avis !
Elizabeth N.
VP of Operations
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/07/2018

"The Rosy Software is great, but the customer service is what really makes it exceptional!"

Commentaires: The benefits I received from this software were excellent customer service, ease of website and salon software integration, ease of credit card and salon software integration, and ease of salon software set-up. As a new user, I was very easily able to set up my business info, add employees and their schedules, and add all of my salon and retail inventory. Highly recommend!

Avantages: I am new to the salon business and have never used a scheduling/inventory software before. Because of the excellent customer service, I have been able to get our new salon up and running using the Rosy software. It takes time to learn, but is quite intuitive. Every single time I've called, customer service team has been patient and informative. I've never felt like my questions were bothersome to them. I also purchased the cash drawer, receipt printer, and scanner from Rosy. I am very happy with these products and the help I received in setting them up. Working with the Card Connect company via Rosy to integrate our systems has also been very easy. My experience has been better than expected and I highly recommend Rosy Salon Software to everyone who might need it.

Inconvénients: At this time, I can't think of anything that I don't like about the software. It exceeds my expectations.

  • Source de l'avis 
  • Publié le 16/07/2018
Heidie J.
Owner
Services à la personne et aux familles, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 11/12/2020

"Top notch customer service and product"

Avantages: Their customer and price. Just a phone call away for any questions I have. I’ve never been on hold for more than a few minutes. Their price is affordable. Bring from Canada and buying American product I’m always needing worry about the cost after exchange.

Inconvénients: I can’t customize the taxes. I had to come up with a different way for it to work for me.

  • Source de l'avis 
  • Publié le 11/12/2020
Jody N.
Business Owner
11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    3 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 28/09/2017

"It's just OK"

Commentaires: We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The customer service is great when you phone in for help and they always have been. For smaller businesses, maybe 5 staff and under, or sole proprietors it would be great program, but for a larger business it is too limited. Also, it would be nice to see the schedule adaptable for 10 minute increments instead of 15 so more customization to have schedule that fits the needs of your business. Also beef up the permissions, for example, the Staff are given certain permissions and we allow the staff to see each other's schedule so they can help set up for appointments accordingly, however, the staff would also like to view their tips for the day. But in the permissions for staff, you can do one or the other but not both. Why not? Finally, better reports for viewing staff productivities, I need to view 3 or more different reports to see Staff productivity. I would love to see a report that brings up all of the details for each staff member in one report only so team based pay or commission based pay could be monitored more accurately. This isn't a bad program but for me and our business, it's just OK. Hopefully Rosy can fix their IT issues so there are less interruptions. Thank you.

Avantages: Booking an appointment is simple and customers tell us the online booking system is user friendly. It is also cost friendly.

Inconvénients: There are constant interruptions with the server which is very frustrating. I wish Rosy would fix this already. When we used the program back in 2012 it was the same and nothing has improved since.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 28/09/2017
Amanda M.
Manager
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 25/09/2020

"So far so good"

Commentaires: We have been able to have success with text confirmations that our clients enjoy and it has made our jobs easier

Avantages: We implemented less than a year ago and have had great success with Rosy, it has been the easiest software to train new employees on.

Inconvénients: There are a few capabilities that I would like to see added, and some of the reporting options are not ideal

  • Source de l'avis 
  • Publié le 25/09/2020
Joe C.
Consultant
Vente au détail, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/12/2016

"Switching from Shortcuts to Rosy was the BEST DECISION EVER!"

Commentaires: I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff. The other software was in my option one of the worst, hacked together, poorly engineered PC apps with lousy online functionality and mediocre support. My client and I had talked about changing to a new platform and migrating to a new service. I did an extensive analysis of the top 20 salon apps. I kept coming back to Rosy. We had 2 or 3 phone calls with them about migrating and I was pleasantly surprised. Their staff was nice, expertly knowledgeable, located in the US, prompt, basically everything we could ask for. We signed up for service and it only took us about a week and we were able to make the do setup, migrate all our data, implement the workflows, test everything and get all the staff fully trained in one online session. It was like a miracle. It was smooth, incredibly easy and I could not have been happier. Now my client has been using Rosy for almost a year now. It's amazing! They never call me with problems. They rarely have support questions but when they do, they call Rosy because the support is so good. Personally, I don't want my client's competition to know about Rosy, but I think every salon should use it. It's fantastic! Thanks, Rosy!!!

Avantages: Everything! It is not over engineered. It does exactly what it is supposed to. It has great features for clients to schedule and manage appointments online and through text messages. It has CRM, Reports and all the major and minor features necessary to run a successful salon and not have to focus on the software. It seamlessly integrates into the daily workflow.

Inconvénients: The Email Builder for the CRM needs to mature a bit more, but overall it works great for someone with knowledge of how to build emails. It's just not a job for someone with little or no CRM experience. I can see that it will get better, and you could always use MailChimp or other CRM service for sending Campaign style emails if that is what your salon does. Rosy handles all the automated emails quite well once they have been setup. Mobile functionality is important so be prepared to test your messages on a mobile device. It all works great, it just takes some know-how or you have to call support and let them help. Or you can have a consultant like me help you.

  • Source de l'avis 
  • Publié le 05/12/2016