Pour qui ?

Cloud-based & on-premise policy administration solution that helps businesses of all sizes manage administration, billing, accounting & reinsurance with agent/broker portal, document management & more.

Notes moyennes

12 avis
  • Note globale 4 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 5 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Cloud, SaaS, web
    Installation (Windows)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Insurance Systems
  • http://www.insurancesystems.com
  • Fondé en 1997

En savoir plus sur ISI Enterprise

A comprehensive solution to run your P&C insurance company, ISI Enterprise is a premier policy administration suite for property and casualty insurers. Combining leading-edge browser-based technology with functionality not found in any other solution, ISI Enterprise includes policy administration, product development, claims, billing, accounting, reinsurance, CRM, agent/broker portal and supporting sub-systems including knowledge/document management, scanning and mail merge.

ISI Enterprise - Fonctionnalités

  • Assurance de biens et multirisque
  • Classement des assurances
  • Gestion des commissions
  • Gestion des contacts
  • Gestion des devis
  • Gestion des documents
  • Gestion des réclamations
  • Gestion des stratégies
  • Santé et vie
  • Administration de la réassurance
  • Automatisation du marketing
  • Classement des assurances
  • Facturation
  • Gestion de la souscription
  • Gestion des commissions
  • Gestion des devis
  • Gestion des documents
  • Gestion des réclamations
  • Gestion des stratégies
  • Portail client
  • Portail des courtiers et des agents
  • Administration de la réassurance
  • Devis
  • Gestion de la souscription
  • Gestion des renouvellements
  • Génération de stratégies
  • Moteur de notation
  • Suivi des annulations
  • Suivi des réclamations
  • Suivi des réintégrations
  • Traitement des stratégies
  • Émission de stratégie
  • Classement sur plusieurs lignes
  • Comparateur d'assurances
  • Fonctions pour assurance maladie
  • Fonctions pour assurance particuliers
  • Fonctions pour assurance vie
  • Fonctions pour assurances multirisques
  • Lignes commerciales
  • Portail client
  • Portail des courtiers et des agents
  • Prise en charge de plusieurs états
  • Téléchargement d'opérateurs

Avis les plus utiles sur ISI Enterprise

It is good in many ways, especially for simple, non-program policies.

Traduire avec Google Translate Publié le 29/05/2017
Darlene T.
Business Architect
Assurance, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Effective policy management system which handles our reinsurance needs adequately.

Avantages: Customer Support is great. The ISI team is prompt and efficient.
Reinsurance calculation works for at least 90% of our situations. Only complicated reinsurance situations require user manipulation.
We can do some internal configuration changes ourselves.
Once users have been trained, it is reasonably simple to use.

Inconvénients: Enterprise is not intuitive for a new user in terms of adding new locations or items.
The user interface is clunky for maneuvering to locations, items, and coverages.
The inability to move windows is frustrating for users.
Slow response for large program policies is a frustration for users.
Certain changes which would seem to be easy drop-down option changes (e.g. in Activity Central) are base code changes which means a lot of work to change it.
The release management for large changes is complicated (e.g. merging feature branch to QA, then we must regression test after the merge).
OOSE transactions are challenging for our large programs in particular.
I receive feedback from users that searching is confusing. The problem is that when people search for client number in a policy number field, the (interim) policy number that was generated when a new policy was set up is also return. This is confusing because the client number is not the same as the system generated new business policy number. Although I understand why it happens, the users don't and they think there is a bug in the search function. It would be good to come up with a solution for this.
Naming of rating and rule tables is inconsistent.

We've experienced meaningful improvements in processing efficiencies.

Traduire avec Google Translate Publié le 01/06/2017
Jennifer W.
VP Finance
Assurance, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I like the functionality of the software - if there is something I require, ISI has probably thought of it. If they have not thought about it, they are receptive to new ideas.

Inconvénients: The current user interface is not great but that's getting an update this year! Otherwise, everything is falling into place. Base reports would be my next 'room for improvement' area.

Réponse de l'éditeur

envoyé par Insurance Systems le 16/06/2017

Jennifer,

We appreciate your feedback. We are excited to begin rolling out our new user interface later this year. Regarding reports, we will be releasing a new business intelligence tool to provide you with more advanced reporting capabilities.

Best,
ISI

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