ERA-IGNITE

par Reynolds and Reynolds

Qui utilise ERA-IGNITE ?

Système de gestion pour concessionnaires qui aide les entreprises de toutes tailles à gérer et générer des rapports sur les opérations liées aux ventes, à la facturation, etc.

Description de ERA-IGNITE

ERA-IGNITE constitue la base du système de gestion de commerce de détail Reynolds. Il aide les concessionnaires à gérer les pièces, les ventes, le suivi des inventaires, la comptabilité et les services. Toutes les données de vos clients sont stockées en un seul endroit à l'aide d'un fichier unique et sont consultables facilement depuis toutes vos applications. ERA-IGNITE est renommé pour la qualité de son reporting, ses formations intégrées et son assistance primée.

Informations sur ERA-IGNITE

Reynolds and Reynolds

https://www.reyrey.com

Fondé en 1866

Présentation des tarifs de ERA-IGNITE

ERA-IGNITE n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.


Version gratuite

Non

Essai gratuit

Non

Déploiement et prise en charge de ERA-IGNITE

Ressources d'aide

  • Service de support permanent (réponse directe)
  • En ligne

Déploiement

  • Installation (Windows)

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Webinaires
  • Documentation

ERA-IGNITE - Fonctionnalités

  • Base de données de contacts
  • Concessionnaire voitures d'occasion
  • Concessionnaire voitures neuves
  • Crédit concessionnaire auto
  • Gestion de la comptabilité
  • Gestion des collectes
  • Gestion des documents
  • Gestion du financement
  • Intégration de sites web
  • Service clientèle
  • Suivi de location

Logiciels pour concessionnaires automobiles : afficher la liste complète

ERA-IGNITE - Alternatives

Plus d'alternatives à ERA-IGNITE

Avis sur ERA-IGNITE

Lire tous les avis

Note globale

4,4/5

Note moyenne

Facilité d'utilisation 4
Service client 4,4
Fonctionnalités 4,3
Rapport qualité-prix 3,7

Évaluer le logiciel

Partagez vos expériences avec d'autres acheteurs de logiciels.

Écrivez votre avis !
Tammy L.
Tech support me
Informatique et sécurité réseau, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/04/2020

"Era-Ignite... Management software by Reynolds and Reynolds. They have out did there selfs"

Commentaires: Reynolds and Reynolds has opened up the next generation of management software for business small or large.

Avantages: This incredible software is user friendly for any level employee. It practically walks you through the process of any departments record saving so much time rather than through different screens it's all built in.

Inconvénients: There is nothing I can say that I didn't absolutely love about Era- Ignite.
This software is exceptional and so far advanced.

Réponse de l'éditeur

envoyé par Reynolds and Reynolds le 28/04/2020

Tammy, thanks for your review of ERA-IGNITE. We're glad that the user-friendly and intuitive design is making business a little easier for you.

  • Source de l'avis 
  • Publié le 26/04/2020
Holly L.
Internet Manager
Automobile, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    3 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    2 /5
  • Probabilité de recommander le produit
    4/10
  • Source de l'avis 
  • Publié le 07/12/2019

"Great for keeping track of Leads"

Commentaires: I would probably try to find a cheaper product that does the same

Avantages: I love Reynolds and Reynolds. You can keep all your leads and prospect in the system for follow ups. We use era ignite for the service part of the dealership. Great for service advisors to put in their ROs and what work has been done on the vehicle.

Inconvénients: The blue screen is a little tough to learn and the software is Expensive and if you go over the amount of licensed users you have to pay more.

Réponse de l'éditeur

envoyé par Reynolds and Reynolds le 10/12/2019

Holly, thanks for reviewing ERA-IGNITE. We're proud to be the leading provider of software and systems for automotive retailers. Our Windows-based system is designed to be intuitive so employees can pick it up fast. If you're ever having any issues, we offer built-in training and our award-winning support team is just a phone call away.

  • Source de l'avis 
  • Publié le 07/12/2019
Utilisateur vérifié
Director of IT
Automobile, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    1 /5
  • Support client
    2 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 26/11/2018

"Not well thought out"

Avantages: The Windows UI is nice improvement over the old blue screen of ERALink/Access. Navigation can be a bit troublesome sometimes but the help function usually can guide you to where you need to be.
I've been told by some of my users they like it and it has streamlined their daily work. But I've also heard from an equal amount of users who's daily routine has been negatively impacted by the change. Mainly by adding more clicks/steps to their processes.

Inconvénients: The fact that we are being forced to change to this product, when they still have so many bugs to work out of it is very frustrating. Reynolds continues to make changes on how things like reports print, but never seem to give any thought to how that will impact users. They would greatly benefit from having their programmer leads visit a cross section of dealers to see the daily usage of the product to better understand how to improve it. As it is now, it is a bunch of programmers doing what they THINK a dealership would do, rather than what actually happens. This has driven my multi-point group to looking at their competition and could very well lead us to change providers. Even long time users/admins of ERA in our group (25+ year users) are cursing the changes without thought that Reynolds has done in Ignite.

  • Source de l'avis 
  • Publié le 26/11/2018
Justin J.
Parts Manager
Automobile, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 17/04/2019

"Good But Not Great"

Commentaires: We've used Reynolds for many years. Spent most of it using the classic terminal screen before switching to Ignite. While we did like Reynolds DMS, it was too expensive and was time for a change.

Avantages: Full of features. Excellent reporting. Customer service is usually very quick and helpful.

Inconvénients: Expensive. You pay for alot of features that should be included for the price you are already paying. Requires alot of on site server hardware.

  • Source de l'avis 
  • Publié le 17/04/2019
Jennifer S.
Warranty admin
Automobile, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 27/07/2017

"Work in automotive industry and use everyday for repair orders"

Avantages: Because it's the only software I've ever used in this business I do not have anything to compare to, but I like that it's to use and train employees to use. It's universally used at most dealerships.

Inconvénients: I do not like that it is not a windows based program and that it is hard to move around from screen to screen. I have heard that there is a windows version. I believe that we have an outdated version.

  • Source de l'avis 
  • Publié le 27/07/2017