Pour qui ?

CaterTrax supports catering operations across the non-commercial foodservice industry, from the largest enterprises in North America to smaller self-operated locations and multi-units.

Notes moyennes

41 avis
  • Note globale 5 / 5
  • Facilité d'utilisation 5 / 5
  • Service client 5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
  • Ressources d'aide Service de support permanent (réponse directe)

Informations sur l'éditeur

  • CaterTrax
  • http://www.catertrax.com
  • Fondé en 2004

En savoir plus sur CaterTrax

Over 20,000 non-commercial foodservice providers in industries like higher ed, business, and healthcare choose CaterTrax's web-based solutions to streamline catering, floor stock, and take-out. CaterTrax helps in-house operations and large enterprises support their unique brand of hospitality with mobile friendly websites and powerful production management. The company supports their clients and partners with configurable solutions, 24/7 support, menu services, and accessible ongoing training.

CaterTrax - Fonctionnalités

  • Base de données de clients
  • Facturation
  • Gestion des banquets
  • Gestion des calendriers
  • Gestion des commandes
  • Gestion des contrats
  • Gestion des cuisines et des menus
  • Gestion des devis
  • Gestion des installations
  • Gestion des recettes
  • Gestion des réservations
  • Gestion des serveurs
  • Gestion des stocks
  • Gestion des événements
  • Étude des coûts

Logiciels similaires

Avis les plus utiles sur CaterTrax

The streamlining of billing and ordering save so much time. Well worth the money

Traduire avec Google Translate Publié le 11/10/2017
Lori K.
Supervisor Floorstock/Catering Billing
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Note globale
4 / 5
Facilité d'utilisation
4 / 5
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It has streamlined our entire process from the beginning till the end. It doesn't matter the size of your catering business because it can be personalized for all areas. We use several of the Catertrax components that helps us maintain Floorstock, Catering, and Off site ordering. The reports feature is to share with clients so they can see on a daily basis what is being ordered to help with their budgets. I have worked with several different software systems for Catering is this is by far the most advanced and adjustable to our business needs than any other.

Avantages: The online ability to place orders, add or delete items, and duplicate on both the client side and admin side are time savers for all. The ability to build reports needed for your specific unit are vital in sharing information with clients about inventory control and past catering events.

Inconvénients: Need to allow admins to add new items as needed without submitting a support ticket. A "super user" should be allowed to perform this function.

Catertrax-- Helpful, organized, frustrated with password issues and customer support at times

Traduire avec Google Translate Publié le 09/03/2018
Lynn R.
System Support Coordinator
Hôpitaux et soins de santé, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Note globale
4 / 5
Facilité d'utilisation
4 / 5
2 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It's easy to manage data across several facilities in our health system.

Avantages: Catertrax helps me to manage financial reporting for 13 facilities in our health care system. It's also convenient for users who schedule room reservations at multiple locations. We can track product sales. They were helpful after an audit with Price Waterhouse Coopers as we overhauled our floorstock. One tech Olesh Muraji was outstanding in his customer service on this project.

Inconvénients: It does not update passwords /synch with our employer's Single Sign On Imprivata Agent. Users are often locked out of their Catertrax account after they change their password every 6 months for our health system. Customer Service is often challenging. Some techs will close tickets before allowing me to check and make sure they've completed the task I've asked them to do. It's very hard to communicate what you want fixed or created at times-- I don't feel like they look at things from the user's perspective. For example; I've asked for corrections to be made to have consistency at every Catertrax web page in our system as it seems like different folks worked on the set up. Users have to place orders or check out slightly differently at different facilities and the techs "claim" they can't change things-- seems like they don't want to take the time to make corrections and would be bothered to do so-- like it's making more work for them. There's often disconnect between the non-techy users and the super technical customer support staff. I've had other Admin Users state the same thing.

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