Description de Gatemaster

Designed for Amusement Parks, Water Parks, Go-Kart Tracks, Laser Tag, Mini-Golf, Museums, Zoos, Aquariums and FECs. Manages all aspects of sales, ticketing and party events. Also features an integrated web store. No ongoing fees or per ticket charges. Upgradeable from 1 to 1000 station systems. Since 1994.

Qui utilise Gatemaster ?

Ski Resorts, Museums, Aquariums, Zoos, Family Entertainment Centers (FEC's), Lasertag, Golf courses, Haunted Attractions, Tourist Attractions, Leisure Resorts, Waterparks, Cruises and Tours etc.

Informations sur Gatemaster

Gatemaster Technology Corporation

Fondé en 1994

Informations sur Gatemaster

Gatemaster Technology Corporation

Fondé en 1994

Gatemaster en vidéos et en images

Vidéo de Gatemaster
Gatemaster Logiciel - 1 - aperçu
Gatemaster Logiciel - 2 - aperçu

Comparez le prix du logiciel Gatemaster avec ses alternatives

À partir de

89,00 $US/mois
49,00 $US/mois
s/o
399,00 $US/mois

Version gratuite

Version gratuite Non
Version gratuite Non
Version gratuite Non
Version gratuite Non

Essai gratuit

Essai gratuit Non
Essai gratuit Oui
Essai gratuit Oui
Essai gratuit Non

Déploiement et prise en charge de Gatemaster

Ressources d'aide

  • Support 24/7 (réponse directe)
  • Chat

Déploiement

  • Windows (ordinateur)

Formation

  • Formation présentielle
  • En ligne en direct
  • Webinaires
  • Documentation

Fonctionnalités - Gatemaster

  • API
  • Accès mobile
  • Analyse en temps réel
  • Base de données de clients
  • Billetterie des événements
  • Billetterie en ligne
  • Billetterie mobile
  • Billetterie sur place
  • Borne de billeterie
  • Calendrier des événements
  • Cartes d'abonnement
  • Courtage de billets
  • Enquêtes et feedback
  • Formulaires personnalisables
  • Gestion de site web
  • Gestion des calendriers
  • Gestion des concessions
  • Gestion des données client
  • Gestion des employés
  • Gestion des inscriptions
  • Gestion des promotions
  • Gestion des présences
  • Gestion des remises
  • Gestion des tickets de support
  • Gestion des événements
  • Importation et exportation de données
  • Impression à domicile
  • Inscription des visiteurs
  • Intégration des médias sociaux
  • Intégrations de tiers
  • Lecture de codes-barres et de tickets
  • Modèles personnalisables
  • Paiements électroniques
  • Plan de salle
  • Planification des événements
  • Point de vente (PDV)
  • Promotion sociale
  • Rappels par e-mail
  • Rapports de ventes
  • Rapports en temps réel
  • Rapports et analyses
  • Rapports et statistiques
  • Rapports personnalisables
  • Réservations de billets
  • Sièges réservés
  • Stratégie de marque personnalisable
  • Suivi des événements
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • e-mail marketing

Logiciels de billeterie : afficher la liste complète

  • API
  • Accès hors ligne
  • Alertes/Notifications
  • Analyse de l'évolution des ventes
  • Automatisation des commandes
  • Base de données de clients
  • Bons de commande
  • CRM
  • Caisse pour détaillant
  • Caisse pour restaurants
  • Carte de fidélité
  • Comptes clients
  • Contrôles/Permissions d'accès
  • Données en temps réel
  • Emplacements multiples
  • Facturation
  • Gestion de l'e-commerce
  • Gestion des articles mis de côté
  • Gestion des bons de commande
  • Gestion des cartes cadeaux
  • Gestion des commandes
  • Gestion des commissions
  • Gestion des employés
  • Gestion des factures
  • Gestion des promotions
  • Gestion des remises
  • Gestion des retours
  • Gestion des reçus
  • Gestion des stocks
  • Gestion des stocks
  • Gestion des stocks de la vente au détail
  • Gestion des taxes de vente
  • Historique des clients
  • Historique des transactions
  • Intégration comptable
  • Intégrations de tiers
  • Lecture de codes-barres et de tickets
  • Mises à jour en temps réel
  • Paiements électroniques
  • Point de vente (PDV)
  • Rapports de ventes
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Reconnaissance de code-barres
  • Signature électronique
  • Suivi de l'inventaire
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des paiements

Logiciels de caisse : afficher la liste complète

  • API
  • Accès mobile
  • Alertes/Notifications
  • Base de données de clients
  • Base de données de contacts
  • Billetterie
  • Billetterie des événements
  • CRM
  • Caisse pour boutiques de souvenirs
  • Catalogue de produits
  • Catalogue en ligne
  • Champs personnalisables
  • Données en temps réel
  • Emplacements multiples
  • Gestion des abonnements
  • Gestion des assurances
  • Gestion des bons de commande
  • Gestion des calendriers
  • Gestion des collectes
  • Gestion des commissions
  • Gestion des contacts
  • Gestion des e-mails
  • Gestion des employés
  • Gestion des expositions et des fournisseurs
  • Gestion des fichiers
  • Gestion des flux de travail
  • Gestion des remises
  • Gestion des stocks
  • Gestion des subventions
  • Gestion des événements
  • Historique des clients
  • Importation et exportation de données
  • Intégrations de tiers
  • Lecture de codes-barres et de tickets
  • Mises à jour en temps réel
  • Outils de collaboration
  • Paiements électroniques
  • Point de vente (PDV)
  • Rapports de ventes
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Salles de visualisation en ligne
  • Stockage de documents
  • Stratégie de marque personnalisable
  • Suivi de l'inventaire
  • Suivi des activités
  • Suivi des présences
  • Tableau de bord d'activités
  • Traitement des commandes

Logiciels pour musées : afficher la liste complète

  • API
  • Alertes par e-mail
  • Alertes/Notifications
  • Analyse des tendances
  • Base de données des animaux
  • Base de données intégrée
  • Billetterie
  • Catalogage/catégorisation
  • Champs personnalisables
  • Codes-barres et RFID
  • Comptes d'utilisateur multiples
  • Configuration et suivi des objectifs
  • Contrôles/Permissions d'accès
  • Création de tableaux de bord
  • Dossiers médicaux
  • Emplacements multiples
  • Gestion de la communication
  • Gestion des abonnements
  • Gestion des affectations
  • Gestion des bénévoles
  • Gestion des contacts
  • Gestion des documents
  • Gestion des dossiers
  • Gestion des délais
  • Gestion des employés
  • Gestion des flux
  • Gestion des installations
  • Gestion des modèles
  • Gestion des stocks
  • Gestion des tâches
  • Gestion des utilisateurs
  • Gestion des élevages
  • Gestion du stockage de données
  • Gestion financière
  • Importation et exportation de données
  • Marquage
  • Personnalisation
  • Planification automatisée
  • Programmation des tâches
  • Rappels
  • Rapports d'historique
  • Rapports de synthèse
  • Rapports et statistiques
  • Rapports personnalisables
  • Rapports planifiés et automatisés
  • Stockage de documents
  • Stockage sécurisé des données
  • Suivi des activités
  • Surveillance des animaux
  • Visualisation de données

Logiciels pour zoos : afficher la liste complète

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Avis sur Gatemaster

Lire les 7 avis

Note moyenne

Note globale
4,1
Facilité d'utilisation
4,1
Service client
4,3
Fonctionnalités
4,3
Rapport qualité-prix
5

Avis classés par note

5
4
4
2
1
1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001
Matthew U.
Matthew U.
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Divertissement, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

One of the best things we have done for our business

5 il y a 3 ans

Commentaires : Gatemaster has helped us take our multiple manual systems for POS, ticketing, retail, reporting, e-commerce and combine them into one unified system that was built for our industry. Everyone here loves it from frontline staff to accounting to management it has made all of our lives easier. The purchase process was easy and the Gatemaster staff was so helpful in helping us figure out what we needed. It took us almost a year of deciding to buy the system but they were never pushy and always willing to help. Implementation was streamlined and painless. Ongoing support and upgrades have been great they still treat us like we are one of their best customers even though we know they have many customers much larger than us.

Avantages :

Integrated POS, Reporting, Access Control, E-Commerce - Built like it was made for our business - most POS systems just don't understand the ticketing/reservations side of our business and Gatemaster makes it easy while still being powerful enough to handle anything we have thrown at it. Support is some of the best we have ever had always an easy phone call away and they typically remote in and help us understand our questions with hands-on demonstrations. Very receptive to ideas and improvements to the system.

Inconvénients :

The power of the system means that sometimes the backend is not very intuitive but support is always willing and eager to help us understand and get up to speed quickly.

Réponse de l'équipe de Gatemaster Systems

il y a 3 ans

Matthew, We are so grateful for your wonderful review. Our support staff is always here if you need us. I am glad to hear we are making doing business with us easy. We love our customers!

Stephanie M.
Accounts Payable Administrator (É.-U.)
Loisirs, voyage et tourisme, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Grandmaster Entertains

4 il y a 3 ans

Commentaires : The product works well if it suits your business exactly as created. The problems occur if and when you need to customize the software to suit your needs. It is very difficult to change or modify this software. If you need this product for basic point of sales processing you should be fine.

Avantages :

I used this product several years ago in a previous job. The company I worked for owned an aquarium, tour boat, banquet hall and an exhibition center. I used this software to create group reservations and to check-in groups upon arrival. This software worked very well for the general admission process and the point of sale terminals in the gift shop and the cafe. The yearly gift shop inventory process went smoothly using this software. The company also sent someone to our location to help us get acclimated to the new system.

Inconvénients :

Personally, I had two main problems with this software. The first problem involved the creation of group visits, we had previously been able to create a group account for a group that was a repeat visitor. Once the account was created, you could pull up the account and view the organization's history of visiting the aquarium. We no longer had this option with Gatemaster. Each visit was a desperate entity and this caused difficulties when billing groups with multiple visits; that required one invoice sent to their corporate office. The second problem involved combination tickets. The combination tickets included visits to both the aquarium and the tour boat or the aquarium and the exhibition center. I would create daily attendance reports which became problematic with Gatemaster because the software was always double counting the attendance on the combination tickets. If a person purchased a combination ticket, the computer counted it as two people visiting not one. We were unable to separate the combination attendance from the admission only attendance. This aspect of Gatemaster was extremely frustrating and it was impossible to get accurate attendance numbers.

Erik B.
CEO (Canada)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Good service until you are a customer

1 il y a 7 ans

Commentaires : We have gatemaster for 7 years. We paid approx $45,000 for a complete install of 5 terminals and software licenses. Upgrades and ticket support service was included in the purchase. Now that I need to switch over to new computers, which needs a Mac Address swap on the end of Gatemaster. They are forcing me to buy a support agreement of $1,250 annually. On their support FAQ they say it is included in the software license and would only cost $39 per computer which is understandable. Now Mr. Joe Ross , VP of GM blocked me out of the ticket support too unless I pay $1,250 first. So much for service to existing clients. We are in the process of franchising out our business. Unless this matter is solved Gatemaster will not get our business. F

Evan A.
CEO (Canada)
Divertissement, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Support!

4 il y a 3 ans

Commentaires : We have been with Gatemaster since 2011 and we are extremely satisfied with their service, knowledge and support. Customer suppport have been there for us constantly helping us out and really taking on our comments and coming back with solutions to help us out. We are a one location FEC getting ready to expand in the new year and Gatemaster will definitely be there with us!

Avantages :

As soon as you have a question or a problem, pickup the phone call and 9.9 out of 10 times someone picks up and is ready to help. Great person to person support.

Inconvénients :

Overall the smart gates for the arcades feels a little dated. But we have been contacted and great strives towards updating has been made and they are currently working on new things which is great!

Réponse de l'équipe de Gatemaster Systems

il y a 3 ans

Hi Evan, Thank you for the review. We love client feedback and for the last several years we have been able to implement 80-90% of our client feedback. Keep it coming. We integrated with Intercard recently for those clients interested in something a different. Our support staff works hard, and they love hearing when clients are satisfied. It¿s a great moral boost. Thank you for sharing and thank you for trusting us with your business.

Thomas N.
President (É.-U.)
Services et installations de loisirs, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best system I've ever used!

5 il y a 3 ans

Commentaires : I’ve hd this system for 7 years and have been in the miniature golf industry for over 35 years and I wish I had this from the beginning.The experience I’ve had with Gatemaster and continue to have with Gatemaster is by far the best I’ve ever had with any company. I’ve told them more than once they should start a sideline to teach other companies how to run their service and support departments. I think the support staff summed it up best in an email he sent me and explains why Gatemaster takes such great care of its customers “We know that when we sell a system it is the start of a long time relationship that will be for many years to come.”

Avantages :

I like the E2 reports having all the information at your finger tips is great. Theft decreased 99% and the ticketing system opened up new sources of revenue

Inconvénients :

Having to update expiration dates for the next season.

Réponse de l'équipe de Gatemaster Systems

il y a 3 ans

Tom, Thank you so much for your kind review. I love sharing with other clients your stories about how Gatemaster reduced theft at your facility. We have enjoyed having you as our customer. It¿s always fun working with you!