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Description de ABELDent

Au service des professionnels de la santé depuis 1977, l'historique à long terme est un élément important lors de la sélection d'un fournisseur dans un secteur en constante évolution et jonché de petits fournisseurs qui ne sont plus en mesure de prendre en charge leurs produits. Vous pouvez être sûr que cette solution va améliorer l'efficacité de votre cabinet et maximiser votre retour sur investissement avec des fonctionnalités de gestion supérieures pour l'administration, la facturation, la programmation, la planification des traitements, les dossiers cliniques et le reporting.

Qui utilise ABELDent ?

Le logiciel ABELDent est destiné aux dentistes, aux hygiénistes et aux membres de leur équipe. Le logiciel est utilisé par les cabinets dentaires, les cliniques et les cabinets multiemplacements en Amérique du Nord.

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ABELDent

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur ABELDent

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,6
Service client
4,8
Fonctionnalités
4,6
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
75%
4
21%
3
3%
2
1%
Kelly
Kelly
Owner (Canada)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Abeldent -

5,0 il y a 6 ans

Commentaires : I have been working on Abeldent for 30 years. (When it started as a database). They STILL have the same team members since 1989. That tells you something. I have worked in other offices with other software programs, but nothing is compared to Abeldent.

Avantages :

Abeldent is always ahead of new dental technology. If you want to use the basic fundamentals of the software, it is quite easy and user-friendly. If you want to explore more advanced settings of the software, that is an option as well. It offers so much. I find Abeldent has an easy appointment scheduler to navigate. The financial tab, to me, is so well done. It gives you so many options to view. It is well designed. I think that if team members would enjoy the financial more if they were trained properly on the financial tab. I enjoy the reports menu and contact lists. It's endless

Inconvénients :

Since the update, the receipt printing is a little slower. HOWEVER, Abeldent team always listens to their customers and ensures that requests are at the forefront and these requested are usually updated in the next version.

Réponse de l'équipe de ABELDent

il y a 6 ans

Thanks for being such a loyal user of ABELDent. And yes, you are correct in stating that many of our early employees are still with the company after several decades of service!

Medina
Office Manager (Canada)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Excited to see what's next!

5,0 il y a 4 ans

Commentaires : My overall experience with ABELDent has been extremely positive! There's 24 hours support, and knowledgeable customer support reps and trainers who understand the dental field. It makes a big difference when the person on the other end can make sense of what you're asking and WHY you need what you're asking for.

Avantages :

What I love most about ABELDent is how easy it is to use. I've used several other dental softwares and ABELDent allows the user to navigate through their preferred method. Some may choose to use the icons, some might like the right-click menu and then there are people like myself who LOVE the ability to use shortcut keys. I also enjoy the being able to multitask- I can bill, collect/allocate payments and submit to insurance from the scheduler. Being an Office Manager, it's important for me to able to complete my tasks quickly!

Inconvénients :

Although it's a rarity, I can't drag an appointment onto reservered time e.g lunch time. I can 'add' an appointment onto reserved time, but would like to just drag and drop it.

Réponse de l'équipe de ABELDent

il y a 4 ans

Thanks for your positive feedback about ABELDent Support and your review of the software. We are pleased that you find the software easy to use and like the flexibility of having multiple navigation options to complete your tasks. Your suggestion on how to improve the appointment scheduler functionality will certainly be considered for future ABELDent updates.

Jess
Manager (Canada)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Erindale review

5,0 le mois dernier Nouveau

Commentaires : 8/10 - easy to use, user friendly and very efficient

Avantages :

we like the ease of use, continual upgrades and the great reporting features along with some of trainers who are outstanding at their job!

Inconvénients :

Its fairly easy to use but unless you are fully trained, you will miss a lot of benefits that this software is capable of

Réponse de l'équipe de ABELDent

le mois dernier

Thank you for reviewing our dental software on Capterra! We appreciate your feedback on our all in one practice management solution and your experience with ABELDent’s reporting features and our training team. If your team ever needs additional support or training, please feel free to contact us at your convenience. Our team is available 24/7 to help you with any ABELDent questions you may have. Thank you again for your review!

Jennifer
Jennifer
Dental Administrator (Canada)
Utilisateur LinkedIn vérifié
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Outdated Dental Software

2,0 il y a 6 ans

Commentaires : I used the software for 2 years and 3 months. I am grateful my employer was willing to switch to a modern dental software system and move away from the very antiquated ABELDent.

Avantages :

Two things I liked about ABELDent was that when you write a note about the appointment, it is date stamped and locked to the appointment. This was helpful. Along with the notes section that was either for that specific day and a section that was carried through every day. Two things that I could live without.

Inconvénients :

The software is outdated and "in transition". I have never used a dental software that has been "in between versions". There were certain functions with billing that would only work if you followed through with the second function otherwise you would get errors and the system would crash. The software crashed a lot and was not user friendly. Support calls were never very supportive and they usually didn't have the answer because their software was "in transition" to their next version. The accounting reports were miles long and was a headache for our accountant. They frequently didn't balance and I had to run a "silent report" to then refresh the system and try processing my month end for the second time hoping it would balance as the system confused it's own numbers. It is not user friendly capable of transitioning an office to go paperless with charts. The odontogram and charting is not modern. Appointments would occasionally "disappear" with no trace! Appointments cannot extending by dragging the appointment down, you must click into the appointment and extend the units of time.

Réponse de l'équipe de ABELDent

il y a 6 ans

Customers only receive fully tested general release versions - "transition versions remain in development until ready for general release unless the customer agrees to beta testing. We now offer two platforms - local server solution with a traditional windows interface and a cloud server solution with a fresh modern user interface. Thousands of customers successfully balance their accounting transactions everyday - no need to do month end reports. We can't speak to the reason for the system crashes as this office remains anonymous and there could be any number of reasons for them. A large percentage of our customers have successfully transitioned to paperless. The ondontogram/ clinical note functionality has been upgraded in both ABELDent platform versions with the cloud version incorporating a bold new look and degree of customization. In summary, we have a documented high level of customer satisfaction however we realize we cannot keep every customer happy all the time.

Natalie
Dentist (Canada)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

My experience with [sensitive content hidden]

5,0 il y a 3 mois

Avantages :

Switching to ABELDent was a great choice. [sensitive content hidden] assistance was amazing and met our training needs. There are many features that [sensitive content hidden] has shown us, and we are excited to learn about all the upcoming new features. Emailing and texting our pts for health history, upcoming and past due appts are great tools to communicate with our patients. My team is very happy with ABELDent.

Inconvénients :

A little overwhelming at the beginning but once you get the hang of it the software is excellent

Réponse de l'équipe de ABELDent

il y a 3 mois

Thank you for reviewing ABELDent on Capterra! We value your feedback on our all in one dental software solution. Thanks for letting us know your thoughts on our new features, including patient communication and online forms! We also appreciate your thorough feedback on your experience with our training team. If you ever have any questions or need any guidance or help, our support team is available 24/7 year-round to assist you. Thank you again for reviewing our dental software!