Description de Asterisk

Système PBX Open Source fournissant une plateforme de télécommunication complète.

Informations sur Asterisk

Digium

http://www.digium.com

Prix de Asterisk

Asterisk est disponible en version gratuite et propose un essai gratuit.

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Asterisk - Fonctionnalités

Logiciels de téléphonie
Automate d'appel
Gestion des centres d'appel
Gestion des contacts
Gestion du télémarketing
Numéroteur prédictif (predictive dialer)
Rapports et analyses
Reconnaissance SVI et vocale
Suivi des appels
VoIP
Accès mobile
Centre d'appel virtuel
Conférences web
Enregistrement des appels
Journalisation des appels
Reconnaissance SVI et vocale
Routage des appels
Répertoire d'employés
Suivi des appels

Avis sur Asterisk

Afficher 5 avis sur 33

Note globale
4,4/5
Facilité d'utilisation
3,5/5
Service client
3,6/5
Fonctionnalités
4,6/5
Rapport qualité-prix
4,7/5
Wobe muki marguerite N.
Network and Systems Administrator
Gestion de l'enseignement, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 22/11/2019

"Phone system, simple and the best!!!"

Commentaires: An amazing free platform! In my industry, we use it everyday and it eases our day-to-day communications. Asterisk, you are unique!!!!

Avantages: Asterisk is a real time voice and video application, the following points made me recommend it to my industry.
-It is a free software!!! so amazing with the great solutions it provides
-It is easy to setup and user friendly. Working as the Network and systems administrator in my industry (education), I discovered asterisk and amazingly I needed not a sophisticated machine to run it and it worked well on VM. Very easy to set up and the user interface is as friendly as I was able to navigate with ease.
-Asterisk is stable, reliable and SIP configurations are perfect and so adaptable. In my industry (education)we use it for conference calls and employees answer calls on Asterisk.
-Presently, I am including students in the system such that while on campus they can benefit from free phone calls while on campus. Asterisk is really amazing!!!

Inconvénients: -One needs to be dedicated to make it work

  • Provenance de l'utilisateur 
  • Publié le 22/11/2019
Matthew M.
CTO
Télécommunications, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/11/2019

"Why pay for a PBX when this is free?"

Commentaires: I have setup and managed many asterisk installs for various use cases and love working with it, all be it I'm very familiar by now but it's not difficult to get the hang of it. Best solution for an in-house PBX should you have the ability to manage and maintain it.

Avantages: asterisk is a reliable and versatile PBX / IP-PBX. There are many great UI's to make management even easier and the open-source nature allows you to customize scripts and telephony applications to individual needs. I can't make an argument to pay for a commercial software unless some type of included support is paramount.

Inconvénients: There are a lot of components to this application which can make standardizing versions a bit complicated. There are pre-made packages available for install which are stabilized so I recommend one of them (asteriskNOW or FreepBX for example) for anyone just starting out.

  • Provenance de l'utilisateur 
  • Publié le 26/11/2019
Emil H.
Head of IT
Services financiers, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 20/04/2017

"Good open source VOIP solution"

Commentaires: If you want a good and free open source VOIP solution that you can manage in house, then Asterisk is a good choice. It can be easily installed (not upgraded however) and managed by IT system administrators. Is logic (queues, SIP opening and context for calling) is something that you will figure out quite quickly. You can even use multiple WAN ports and multiple SIP trunk operators with the same server so this is also an advantage. The biggest disadvantage is that if a new version comes out it is easier to do the fresh installation then rater to go and try to make an upgrade. Overall, as an open source system it is a great value for money.

  • Provenance de l'utilisateur 
  • Publié le 20/04/2017
William F.
Chief Operating Officer
Informatique et sécurité réseau, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    5/5
  • Support client
    3/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/08/2018

"Small Business Phone System"

Commentaires: We use this everyday for our phones. We test a variety of platforms on a regular basis, but we have always stuck with Asterisk because it does everything we need.

Avantages: Asterisk has nearly everything you would need in a phone system for a small business. With some technical knowledge you can get the free version of this and do everything yourself with very minor costs to your bottom line.

Inconvénients: The learning curve on Asterisk systems is steep. If you want to do anything custom, you will pretty much have to hire someone to do it for you unless you have a lot of experience and technical knowledge. Much of this can be overcome by using a GUI such as FreePBX.

  • Provenance de l'utilisateur 
  • Publié le 20/08/2018
Utilisateur vérifié
Creative Director
Institutions religieuses, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 12/02/2019

"Simply the best"

Avantages: This is the BEST VOIP software you can use. First of all its a free base. It has so many features that are amazing for small and large business setups. You can buy really cheap analog lines and hook up to this system. And just use your own phones. It saves 1000's of dollars each year from competitive voip systems.

Inconvénients: The software can be buggy when first setting up and interfacing cards. It works great but if you are not familiar with command promp you will not be fully able to set it up.

  • Provenance de l'utilisateur 
  • Publié le 12/02/2019