MailWasher

Absolutely indispensable!

Commentaires : I have been using Mailwasher since 1998 and could not do without it.
Because all the mail you receive remains on your ISP's server until you have cleaned it of undesirables, it is impossible to infect your machine with a virus (unless you open read it in HTML view and click on a link within the mail). You cannot view attachments while mails are on the server either. It provides a level of security that I have never found in any other anti-spam solution.

Avantages :

It is 98% perfect and allows total flexibility in control of your mailbox. To be succinct, ISP spam filters often classify mails as spam when they are both legitimate and important. That can result in you not seeing them because they get sent to your spam folder or automatically deleted. Mailwasher leaves you to decide what is spam and what isn't. If you accidentally delete a mail, the restore option will allow you to retrieve it.

Inconvénients :

In the Pro category, I said that the program is 98% perfect. The 2% missing is due to the fact that on rare occasions an unwanted mail will slip through within the space of time you have cleaned the list and then downloaded the remainder. I cannot think of any way the programmer could solve this though as the timeframe is far too tight. Therefore, I mention the issue but would not see it as a reason not to use this program.

Mailwasher Server Rocks!

Commentaires : My overall experience has been very positive. MailWasher Server just works, and does its job very well for my needs. Support has been very timely and efficient, often going the extra mile to troubleshoot perceived issues (I say 'perceived' because so far any issue has embarrassingly been my own, not that of the software)

Avantages :

Mailwasher (Server) makes my life easier by automatically blocking spam and junk at the mail server level. I have a small consultancy with a few clients who utilize my mailserver, and MailWasher Server protects all of them (multiple email accounts in multiple domains). It's very easy to learn, configure and use. the Bayesian training is straightforward (and automatic) and it's easy to start over if needed. Setting up 'Good Filters' and 'Bad Filters' is also easy (e.g. create a Good Filter to always allow emails with a wildcard 'from' address of '*@capterra.com' or even use regular expressions on to, from addresses, subject lines, email body, etc.)

Inconvénients :

I have used this software for several years now, I don't have any cons.

Mailwasher quit working since Godaddy went Microsoft Exchange

Commentaires : It was great for many years but their current response has made it impossible. Am looking for a new source.

Avantages :

It was great junk and adverse email filter But hasn't worked at ALL for over a MONTH

Inconvénients :

Firetrost has not been able to fix Mailwasher working at all with email service from Godaddy. It has become worthless.

Fantastic Service

Commentaires : I have used MailWasher Pro since 2007 to block an ever increasing amount of Spam, and had to call on “support” several times. The program has performed very well and the small issues were generally “user issues” rather than faults. My most recent interaction was to enhance my understanding of how the spam filtering worked and how I could further automate the blocking of spam.
I was delighted by the service I received, as the email response to my query was returned in just a few hours. As has been my previous experience, the response showed an understanding of my question, a brief but practical solution and in this most recent case, reference to an excellent paper describing the history and the improvements made to the product as well as the “quirks” of the filtering system. I have to declare their support mechanism as a model of support for not only software but for most technological purchases. Such great support only enhances the reputation of the product.

Avantages :

This product works as it is claimed to do. It has considerable range of features and complex algorithms to detect spam emails.

Inconvénients :

Whilst the help panels could be expanded to explain the configuration options and the manner in which they work, such detail would necessarily detract from the objective of the help panels to supply “quick” answers to simple questions. The excellent service I have received overcomes any such difficulty.

An excellent and easy way to sort the wheat from the chaff!

Avantages :

I have been using MailWasher Pro for well over 10 years and it is invaluable to me. It is simple to use, reliable, and intelligently sorts the spam from the real email. I am able to label senders as friends or put them on a blacklist. I am also able to label domains as blacklisted. Another great feature of it is that one can leave emails on the server and access them from several different computers, only deleting them when all the emails have been downloaded to whichever computers you require them to be on. One can even do a quick reply or click on HTML links from within the MailWasher preview window for a quick task without having to download the email. Another feature I enjoy is that a quick click will show the complete email source including all headers that can be selected and copied to report to organizations like SpamCop, without having to download the risky email. Updates by Firetrust are frequent enough to keep up with current technology, and the company does not bother the user with frequent cosmetic updates. On the rare occasion that I have required technical support, Firetrust has been quick to respond, thorough, and has always quickly solved any problem I have encountered.