Qui utilise GymMaster ?

Gymnases et clubs de santé de toute taille, studios, fitness en groupe, site unique et installations multi-sites et franchises.

Description de GymMaster

GymMaster est conçu pour les clubs de santé-un plaisir à utiliser et rapide à apprendre. Gérez votre club partout et sur n'importe quel appareil grâce à la facturation automatique, à une communication personnalisée et automatisée et à un système avancé de contrôle d'accès 24 heures sur 24 qui vous donne le contrôle ultime. Augmentez vos ventes sans papier en laissant vos membres s'inscrire en ligne. Et une fois qu'ils sont membres, ils peuvent réserver et payer en ligne via votre propre portail de membres sur votre site web. Voyez ce que GymMaster peut faire pour vous aujourd'hui, réservez une démo gratuite !

Informations sur GymMaster

Treshna Enterprises

http://www.gymmastersoftware.com/

Fondé en 1996

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Présentation des tarifs de GymMaster

Consulter les tarifs

GymMaster est disponible en version gratuite et propose un essai gratuit. La version payante de GymMaster est disponible à partir de 69,00 $US/mois.


À partir de

69,00 $US/mois

Version gratuite

Oui

Essai gratuit

Déploiement et prise en charge de GymMaster

Ressources d'aide

  • Service de support permanent (réponse directe)
  • Support en horaire de bureau
  • En ligne

Déploiement

  • Installation (Mac)
  • Cloud, SaaS, web
  • Installation (Windows)
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation en ligne en direct
  • Documentation

GymMaster - Fonctionnalités

  • Accès mobile
  • Booking en ligne
  • Facturation
  • Gestion d'équipe
  • Gestion de site web
  • Gestion des abonnements
  • Gestion des stocks
  • Gestion des visiteurs
  • Gestion des événements
  • Gestion du marketing
  • Point de vente (PDV)
  • Portail des membres
  • Suivi des présences
  • Traitement des paiements

Logiciels de gestion de club : afficher la liste complète

  • Base de données des adhérents
  • Gestion de site web
  • Gestion des applications
  • Gestion des comités
  • Gestion des cotisations
  • Gestion des événements
  • Portail des membres
  • Renouvellement d'abonnements
  • Répertoire de membres
  • Traitement des paiements
  • Types de membres
  • e-mail marketing

Logiciels de gestion des abonnements : afficher la liste complète

  • Emprunt et restitution en libre-service
  • Facturation
  • Gestion des abonnements
  • Gestion des classes et horaires
  • Gestion des contrats
  • Gestion des employés
  • Gestion des stocks
  • Gestion des événements
  • Gestion du marketing
  • Réservation en ligne
  • Suivi des présences
  • Traitement des paiements

Logiciels de gestion salle de sport : afficher la liste complète

  • Gestion des stocks
  • Gestion du personnel
  • Paiements en ligne
  • Planification des installations

Logiciels pour centres de yoga : afficher la liste complète

GymMaster - Logiciels similaires

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Avis sur GymMaster

Lire tous les avis

Score moyen

Facilité d'utilisation 4,6
Service client 4,8
Fonctionnalités 4,6
Rapport qualité-prix 4,7

Évaluer le logiciel

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Écrivez votre avis !
Linda L.
CEO
Santé, bien-être et fitness, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 30/08/2019

"Problem Solvers"

Commentaires: A business partnership with the customers interests at heart. We are all human and mistakes are made but I really appreciate a supplier who you can talk to and who love their product enough to change it to meet a customers needs. Other competitive products on the market have you talking to hourly rate call centre support or sales staff and there is an empty feeling of not being heard. You are always heard at GymMaster and they genuinely try and help, every time.

Avantages: - Customer support is always willing to tailor a solution to your problem with ease. If they can't figure out the problem they will take a couple of days to create code to fix your problem or create a solution
- A system ideal for gyms that isn't group class focused
- An all in one package

Inconvénients: - It's bugs. Alot of reader bugs, but again the support team are fast at resolving the bugs, but it would be better and less stress on their staff if the bug issues were just resolved once and for all.

Réponse de l'éditeur

envoyé par Treshna Enterprises le 16/09/2019

Thank you for this review Linda, it's great to see our support team working with you to create solutions. We are continuously working to reduce bugs in the software, and appreciate your support and feedback with this.

  • Source de l'avis 
  • Publié le 30/08/2019
Steve T.
Business Owner
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 03/09/2020

"GymMaster the best CRM by far"

Commentaires: I really enjoy it. It makes the administration of member account s easy and add scale to the business and members experience.

Avantages: Its was very simple and effortless to transfer from our old clunky computer into gymmaster. [SENSITIVE CONTENT HIDDEN] and the on boarding team were super helpful and we mange to migrate in a week.
It is easy to use integrates well with our website and the app is user-friendly for both staff and members.

Inconvénients: Sometime she task set up and the more advanced functions are a bit tricky but the support team is super helpful and they respond to question quickly.

Réponse de l'éditeur

envoyé par Treshna Enterprises le 15/09/2020

Hi Steve
Thank you for the wonderful feedback. The GymMaster team are always happy to assist clients in the transition from other systems and are ready to assist with any ongoing support required.
We look forward to growing with your business.

  • Source de l'avis 
  • Publié le 03/09/2020
Katheryn P.
Gym Owner
Santé, bien-être et fitness, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    1 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    1 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 27/05/2019

"NEVER RECOMMEND!"

Commentaires: At first I thought we could work through the issues. Alas, the problems kept happening and getting worse and worse. I can't tell you how much stress this system has put on me, and the unprofessional positions that I have been put in and they DO NOT CARE!!!! "Sorry" is not an answer in business, you MAKE IT RIGHT.

Avantages: At first I thought it looked simple. I very quickly learned that it is way more complicated than it looks.

Inconvénients: EVERYTHING!! I don't think I can honestly say I liked ANYTHING about this product. This software changes ALL the time without warning. They claim it is to make it better, IT DOES NOT!! If you are in the USA forget support on Fridays that's their Saturday so you only get 4 days of support, and depending on what time zone your in. I have Pacific standard and so they are not available until 12pm. That means I get 9 hours of available support 4 days a week. NOT ENOUGH. When I found issues with the system they tried to treat me like I was stupid and didn't know the system, then come to find out (EVERY TIME) it was not me but the software. It has double charged members, deleted payments, failed to auto-bill for months at a time (So we lost thousands), and so much more. I can't tell you enough, do NOT use this company for your sanity.

Réponse de l'éditeur

envoyé par treshna Enterprises le 20/06/2019

Hi Katheryn, thanks for your feedback and apologies for any inconvenience caused.

We're committed to resolving client issues in a timely manner and where appropriate have provided compensation.

For support, currently we offer a 24 hour emergency number and standard support is 9am to 2am EST. In a minority of cases, delays may be experienced due to issues requiring a specialist or the support lines being busy. However, we will take this on board and move to 24/7 support in the near future.

Often, issues similar to those your club has experienced may be resolved through further training on using the system for the club's specific needs, however we realise there is always room for improvement on our end.

Over the years, the continual development and improvement of GymMaster has been praised by the majority of our clients. Those who do not wish to see new features added to their system may request to be shifted to a server which doesn't receive frequent updates.

  • Source de l'avis 
  • Publié le 27/05/2019
Angela W.
Owner
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/07/2020

"GymMaster is the basis for our entire operation"

Commentaires: GymMaster allows us to operate our facility without staff fairly easily with minimal technical experience. Setup was a learning curve we were able to work through with our IT business partner but once we had everything setup we were very impressed at how everything was able to be integrated fairly seamlessly. The app, while still quite glitchy, allows us to monitor what's going on at our 24 hour facility remotely at all times. Our members love being able to use their apps to monitor their memberships and buy products on their own after hours. Tailgating works perfectly and allows us to easily monitor when non-members have entered without prior arrangement or with permission as a dropin with a friend. Being able to unlock the door remotely via the app is also great for when we have visitors or a member has forgotten or having issues with their fob.

Avantages: It integrates our security, automatic subscription payments, inventory and member app that our members find easy to use and accessible 24 hours a day.

Inconvénients: Some background features seem to exist that we don't know are on or able to be changed. Some things happen automatically by default that I do wish were default set to off that we don't know are on until some unforseen action happens. As we learn to use it more and more we are able to work through these things but sometimes with updates it seems there are more 'default' options appearing waiting for us to find.

Réponse de l'éditeur

envoyé par Treshna Enterprises le 29/07/2020

Hi Angela
Thank you for the feedback. We are pleased to hear GymMaster has become such an integral part of the running of your business.
The default options are something the team are already aware of and are currently addressing those.
Thank you again for the great feedback and we look forward to working with you for many years to come.

  • Source de l'avis 
  • Publié le 22/07/2020
Vincent A.
Director
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/06/2019

"Practicality and ease of use was outstanding"

Commentaires: Overall, my experience with GymMaster Software has been a positive one. I have used other similar software's, but none have compared to the ease of use of GymMaster. If we have ever had an issue, support is always there to help. The freedom of our members having access to their own portal for personal training programs and bookings was also beneficial. In conclusion, the practicality and ease of GymMaster was outstanding, and I would recommend the software to anyone in the Health and Fitness industry.

Avantages: - Ease of Use
- Access to statistical business data
- Member portal; in which members can access personal training files and book in sessions if they wish
- Great customer service team always willing to help with inquiries
- Being able to track members and payments with ease

Inconvénients: - Would be better if tailgating software was more compliant with my security system of choice

Réponse de l'éditeur

envoyé par Treshna Enterprises le 24/06/2019

Hi Vincent
What great feedback, thank you. Thrilled to hear GymMaster is easy to use as we do try to make things as intuitive as possible for our clients. We have a great support team here to assist with any queries you may have.
Thank you for your support over the years.

  • Source de l'avis 
  • Publié le 23/06/2019