Description de GymMaster

GymMaster est conçu pour les clubs de santé-un plaisir à utiliser et rapide à apprendre. Gérez votre club partout et sur n'importe quel appareil grâce à la facturation automatique, à une communication personnalisée et automatisée et à un système avancé de contrôle d'accès 24 heures sur 24 qui vous donne le contrôle ultime. Augmentez vos ventes sans papier en laissant vos membres s'inscrire en ligne. Et une fois qu'ils sont membres, ils peuvent réserver et payer en ligne via votre propre portail de membres sur votre site web. Voyez ce que GymMaster peut faire pour vous aujourd'hui, réservez une démo gratuite !

Qui utilise GymMaster ?

Gymnases et clubs de santé de toute taille, studios, fitness en groupe, site unique et installations multi-sites et franchises.

Où peut-on déployer GymMaster ?

Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile)

À propos de l'éditeur

  • Treshna Enterprises
  • Fondé en 1996
  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne et 225 autres

Langues

allemand, anglais, espagnol, français, portugais

GymMaster - Prix

À partir de :

69,00 $US/mois
  • Oui, essai gratuit disponible
  • Oui, version gratuite disponible

GymMaster est disponible en version gratuite et propose un essai gratuit. La version payante de GymMaster est disponible à partir de 69,00 $US/mois.

Plans de tarification obtenez un essai gratuit

À propos de l'éditeur

  • Treshna Enterprises
  • Fondé en 1996
  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne et 225 autres

Langues

allemand, anglais, espagnol, français, portugais

GymMaster en vidéos et en images

GymMaster Logiciel - 1
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GymMaster Logiciel - 1
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GymMaster Logiciel - 5

Fonctionnalités - GymMaster

  • Accès mobile
  • Application mobile
  • Automatisation du marketing
  • Base de données de membres
  • CRM
  • Classement de ceintures
  • Communication avec les membres
  • Comptabilité
  • Facturation
  • Gestion d'équipe
  • Gestion de la communication
  • Gestion des abonnements
  • Gestion des applications
  • Gestion des calendriers
  • Gestion des clients
  • Gestion des contrats/licences
  • Gestion des cotisations
  • Gestion des cours
  • Gestion des employés
  • Gestion des présences
  • Gestion des visiteurs
  • Gestion des étudiants
  • Gestion des événements
  • Gestion du personnel
  • Inscription en ligne
  • Paiements en ligne
  • Paiements électroniques
  • Plan de remise en forme
  • Planification
  • Planification des cours
  • Planification des rendez-vous
  • Point de vente (PDV)
  • Portail client
  • Portail des membres
  • Pour les arts martiaux
  • Pour les salles de sport
  • Pour les studios de danse
  • Pour studios de yoga et pilates
  • Profils client
  • Rapports et analyses
  • Rapports et statistiques
  • Renouvellement d'abonnements
  • Répertoire de membres
  • Réservation en ligne
  • Suivi des présences
  • Traitement des paiements
  • Types de membres
  • e-mail marketing

Alternatives à GymMaster

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Automated Sales Pipeline and Marketing for Fitness Studios. We make running your club as simple as possible! Book a free demo
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Un logiciel de gestion de salle de sport avec traitement des paiements, sites web intégrés, séances virtuelles, planification, automatisations, etc.
Our gym management software gives your members reasons to engage, grows your community & helps you easily manage your fitness business.
Une solution en ligne de gestion de club disponible en 12 langues. Les fonctionnalités comprennent la facturation, le CRM et la gestion des inscriptions, pour n'en citer que quelques-unes.
Utilisez Clubworx pour gérer votre entreprise afin d'attirer plus de nouveaux membres et fidéliser plus longtemps vos membres existants. Commencez dès aujourd'hui !
Réservation en ligne, planification des ressources, génération de leads et solution de reporting pour les studios de fitness.
Tirez parti du logiciel et des applications pour instituts de beauté de Vagaro pour recevoir des demandes de rendez-vous, traiter des paiements, envoyer des rappels et faire prospérer votre entreprise. À partir de 25 $ par mois.

Avis sur GymMaster

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,6
Service client
4,8
Fonctionnalités
4,6
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
77%
4
15%
3
5%
2
1%
1
2%
Steve
Business Owner (Australie)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

GymMaster the best CRM by far

5,0 il y a 2 ans

Commentaires : I really enjoy it. It makes the administration of member account s easy and add scale to the business and members experience.

Avantages :

Its was very simple and effortless to transfer from our old clunky computer into gymmaster. [SENSITIVE CONTENT HIDDEN] and the on boarding team were super helpful and we mange to migrate in a week. It is easy to use integrates well with our website and the app is user-friendly for both staff and members.

Inconvénients :

Sometime she task set up and the more advanced functions are a bit tricky but the support team is super helpful and they respond to question quickly.

Alternatives envisagées : Glofox

Pourquoi choisir GymMaster : Thy were super crap and their support was poor.

Logiciel antérieur : Perfect Gym

Pourquoi passer à GymMaster : Glofox was not managed in the ANZ region and the support was not too great.

Réponse de l'équipe de Treshna Enterprises

il y a 2 ans

Hi Steve Thank you for the wonderful feedback. The GymMaster team are always happy to assist clients in the transition from other systems and are ready to assist with any ongoing support required. We look forward to growing with your business.

Graham
Gym Owner (Canada)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Incredible Customer Service

5,0 il y a 2 ans

Commentaires : I had an incredible experience with GymMaster. In particular with the Customer service. I was always blown away at the speed in which we were helped. The efficiency of them fixing any issue, and most recently their compassion toward supporting us through the Pandemic as best they could while the facility struggled. U wouldn’t hesitate to use your services again in the future.

Avantages :

There wasn’t anything that I didnt like about the software itself. In comparison to a competitor we used in the past this was far less complicated and was very easy for our members to take advantage of the app.

Inconvénients :

The only possible thing I could say that I personally would have utilized is the ability to block off multiple seats for a class (staff only option) that don’t have to include a name. Sometimes i will tell all my Personal training clients to come join a group class that is separate from their usual week and it would just be an easy but not necessary option to be able to just block them as “Coaches Reserve” instead of going through and finding each name individually. I cant stress enough that this was not a “problem” and is just a suggestion of luxury.

Réponse de l'équipe de Treshna Enterprises

il y a 2 ans

Hi Graham Thank you so much for the amazing feedback. We are very lucky to have a great support and development team that are always on hand to assist our customers. Thank you also for the suggestions, we shall put it to the team for consideration in future enhancements. We were sorry to hear Covid-19 impacted your business and we hope we can assist you again in the future.

Katheryn
Gym Owner (É.-U.)
Santé, bien-être et fitness, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

NEVER RECOMMEND!

1,0 il y a 3 ans

Commentaires : At first I thought we could work through the issues. Alas, the problems kept happening and getting worse and worse. I can't tell you how much stress this system has put on me, and the unprofessional positions that I have been put in and they DO NOT CARE!!!! "Sorry" is not an answer in business, you MAKE IT RIGHT.

Avantages :

At first I thought it looked simple. I very quickly learned that it is way more complicated than it looks.

Inconvénients :

EVERYTHING!! I don't think I can honestly say I liked ANYTHING about this product. This software changes ALL the time without warning. They claim it is to make it better, IT DOES NOT!! If you are in the USA forget support on Fridays that's their Saturday so you only get 4 days of support, and depending on what time zone your in. I have Pacific standard and so they are not available until 12pm. That means I get 9 hours of available support 4 days a week. NOT ENOUGH. When I found issues with the system they tried to treat me like I was stupid and didn't know the system, then come to find out (EVERY TIME) it was not me but the software. It has double charged members, deleted payments, failed to auto-bill for months at a time (So we lost thousands), and so much more. I can't tell you enough, do NOT use this company for your sanity.

Alternatives envisagées : Mindbody

Pourquoi passer à GymMaster : cheaper reviews (hence why I am writing mine)

Réponse de l'équipe de treshna Enterprises

il y a 3 ans

Hi Katheryn, thanks for your feedback and apologies for any inconvenience caused. We're committed to resolving client issues in a timely manner and where appropriate have provided compensation. For support, currently we offer a 24 hour emergency number and standard support is 9am to 2am EST. In a minority of cases, delays may be experienced due to issues requiring a specialist or the support lines being busy. However, we will take this on board and move to 24/7 support in the near future. Often, issues similar to those your club has experienced may be resolved through further training on using the system for the club's specific needs, however we realise there is always room for improvement on our end. Over the years, the continual development and improvement of GymMaster has been praised by the majority of our clients. Those who do not wish to see new features added to their system may request to be shifted to a server which doesn't receive frequent updates.

Tess
Director (Australie)
Sports, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent Software Easy to Navigate lots of extras

5,0 il y a 4 mois

Commentaires : Overall we have had a great experience with Gymmaster the staff are friendly and helpful, the software is easy to use. We are very happy.

Avantages :

The software is easy to navigate, there is always someone ready to help you out if you need. We changed software companies and Gymmaster made this very simple and easy to do with their onboarding system.

Inconvénients :

Integration with our website was difficult but we got there in the end. Having a free trial option on the member portal before a member is logged in would be great too.

Alternatives envisagées : Mindbody et Solaris Fitness Cloud

Pourquoi choisir GymMaster : I connect 360 shut down their service

Pourquoi passer à GymMaster : It was the best price, it had lots of options that suited our centre and Iconnect360 recommend them to us.

Linda
CEO (Australie)
Santé, bien-être et fitness, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Problem Solvers

5,0 il y a 3 ans

Commentaires : A business partnership with the customers interests at heart. We are all human and mistakes are made but I really appreciate a supplier who you can talk to and who love their product enough to change it to meet a customers needs. Other competitive products on the market have you talking to hourly rate call centre support or sales staff and there is an empty feeling of not being heard. You are always heard at GymMaster and they genuinely try and help, every time.

Avantages :

- Customer support is always willing to tailor a solution to your problem with ease. If they can't figure out the problem they will take a couple of days to create code to fix your problem or create a solution - A system ideal for gyms that isn't group class focused - An all in one package

Inconvénients :

- It's bugs. Alot of reader bugs, but again the support team are fast at resolving the bugs, but it would be better and less stress on their staff if the bug issues were just resolved once and for all.

Alternatives envisagées : Mindbody et GymLeads

Pourquoi choisir GymMaster : Seeking an all in one program

Pourquoi passer à GymMaster : Small headquarters, easy to call, talking to the same person everytime, keen to work with a growing Franchise group, customisable, flexible.

Réponse de l'équipe de Treshna Enterprises

il y a 3 ans

Thank you for this review Linda, it's great to see our support team working with you to create solutions. We are continuously working to reduce bugs in the software, and appreciate your support and feedback with this.