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Description de Handy Backup

Cette solution effectue une sauvegarde automatique de vos données critiques sur presque tous les types de support de stockage.

Qui utilise Handy Backup ?

Non fourni par l'éditeur

Handy Backup Logiciel - 1
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Handy Backup

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,3
Service client
3,3
Fonctionnalités
4,1
Rapport qualité-prix
4,0

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
62%
4
23%
3
4%
2
4%
1
8%
Leigh
President (Canada)
Utilisateur LinkedIn vérifié
Vente en gros, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Used Daily for close to 20 years

5,0 il y a 5 ans

Commentaires : I have used this product since version 1. I own 3 licences for my 3 different computer locations. It has saved my butt more than once. There is a small glitch with version 8 and one drive, but I'm certain it will get fixed. This is part of my personal "Essentials" software that I keep for new computer set ups, or re-installations.

Avantages :

I like the ease of use, and the total flexibility. It has kept up nicely with available technology.

Inconvénients :

Customer support can be spotty. Re-registering on the same computer after a new version can be a pain.

Réponse de l'équipe de Novosoft

il y a 5 ans

There is no greater satisfaction for our job than when we find out that our solution can serve the user for so many years! Thank you for being with us, Leigh! As for technical support, we are trying very hard to ¿keep a hand of the pulse¿, but we recognize that some failures may occur (for example, during changing employees). In case of registration transfer, you can always use the link https://www.handybackup.net/registration-management.shtml, where you can reset the registration without an additional call to technical support. Thank you again! Best regards, Natalya Sigaeva Head of Novosoft Marketing Dept.

Mark
Mark
Personal (Canada)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Support seems to be non-existent

4,0 il y a 3 ans

Commentaires : Overall the backups themselves are running well but as described, the support questions I have sent have resulted in NO REPLY.

Avantages :

The actual backup works very well. I like the way you can read the backed up files.

Inconvénients :

I have been sending questions to their support and sales mailboxes for months now with not even a reply. I am having trouble with the email notification and have asked at least 6 times with no reply. I have used the email as well as the website comments section, with no result from either. Makes me think they are not supporting their product.

Robert
MD (R.-U.)
Équipement et fournitures de bureau, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Handy Backup 7

3,0 il y a 5 ans

Commentaires : At present we use serveral Handy Backup 7 around the company. We use these to back up files each night and keep these for three copies.
Sometimes it will copy more that three copies, which is a problem I have, this may be the way I have set them up but I don't know.

Avantages :

Easy enough t o set up but leaving it to do the same job time after time, I find I could not trust it 100 %

Inconvénients :

Sometimes it copies more than set up for and leaving it to do the same job time after time. I could not trust it 100 %

Réponse de l'équipe de Novosoft

il y a 5 ans

Dear Robert, Thank you for the review. We're disappointed that you find our product unreliable. Could you, please, write to the technical support at support@handybackup.net? We'd like to get more information about problems you have to help you sort everything out. Best regards, Handy Backup Team.

Tom
Principal engineer (É.-U.)
Semi-conducteurs, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Using Handy Backup both at home and at work

5,0 il y a 5 ans

Commentaires : Because I didn't understand the incremental backups with versioning properly, I ended up starting to fill up the 1 TB external drive pretty fast. So I ended up reformatting it (faster than deleting hundreds of thousands of files) and starting over with one of the simpler schemes.

Avantages :

A simple backup was very easy to set up. I recently bought a 1 TB portable hard drive, so I could back up files from the laptop I use at work and have copies of my daily work that I hadn't checked into a git repo yet. I like that the files are stored the same as they are on the host computer. I used a backup program in the past that always zipped everything, and it was more difficult to restore files, or even see what your backup looked like. (Handy Backup has the option to zip too, but I won't be using it.)

Inconvénients :

The advanced backup types are a little hard to understand (mixed incremental and mixed differential). Some examples of what the backup types end up looking like on your machine would be nice. Also, I didn't realize that I could only use the software on one machine -- lots of software today allows use on both home and work computers. So I bought one copy, and then found out I had to buy another -- at full price. If it was clearer I needed to buy two copies at the beginning, I could have used the multiple discount.

Réponse de l'équipe de Novosoft

il y a 5 ans

It is very inspiring for us to read your review! Now we are deveolping some task samples to make advanced setup operations simpler. And regarding a license for a second computer, you may send us an email to sales@handybackup.net to ask for a discount for a second copy, citing us the fact that you have already bought Handy Backup earlier. Thank you for your participation! Best regards, Natalya Sigaeva Head of Novosoft Marketing Dept.

Tim
Scientist (É.-U.)
Utilisateur LinkedIn vérifié
Réseaux informatiques, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Handy Backup user for years

5,0 il y a 5 ans

Avantages :

Handy Backup has always served an essential need for me in terms of disaster recovery. While most of my data is stored on Network Attached Storage that is mirrored for redundancy in the event of a disk failure, mirroring does not prevent me from losing a file through inadvertent deletion. Handy Backup has always been my backup software of choice to make a copy of my critical NAS files to local storage in the event of deletion.

Inconvénients :

I would appreciate additional alerting since I never review my log files. I set it and forget it and just assume it's working. It would be nice to receive an alert if a backup failed.

Réponse de l'équipe de Novosoft

il y a 5 ans

Nice to get a review from you, Tim! We'll try to implement your comment. Thanks for sharing your experience. Best regards, Handy Backup Team.