DirectLine

DirectLine

par Megamation Systems

Qui utilise DirectLine ?

Le GMAO DirectLine est conçu pour les moyennes et grandes mises en œuvre à l'échelle de l'entreprise. L'éditeur est spécialisé dans les logiciels personnalisés pour la fabrication et la production alimentaire.

Description de DirectLine

Réduisez les coûts de maintenance et d'inventaire tout en améliorant votre efficacité, le tout moyennant des frais mensuels peu élevés. Avec le service de gestion des équipements (EAM)/GMAO sur le web de DirectLine, vous bénéficiez d'une solution avancée de gestion de la maintenance pouvant évoluer facilement, que vous ayez quelques utilisateurs sur un seul site un ou des centaines d'utilisateurs travaillant dans plusieurs usines et fuseaux horaires. DirectLine s'appuie sur 25 ans de mises en œuvre réussies, soutenues par une formation et une assistance illimitées. 99 % des utilisateurs affirment que DirectLine répond à leurs besoins année après année.

Informations sur DirectLine

Megamation Systems

http://www.megamation.info

Fondé en 1986

Prix de DirectLine

DirectLine n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de DirectLine est disponible à partir de 395,00 $US/mois.

À partir de

395,00 $US/mois

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

DirectLine - Fonctionnalités

Logiciels de GMAO
Accès mobile
Facturation
Gestion des clés et des serrures
Gestion des stocks
Gestion des techniciens
Gestion des étalonnages
Maintenance préventive
Suivi de l'historique des services
Accès mobile
Facturation
Gestion des clés et des serrures
Gestion des ordres de travail
Gestion des stocks
Gestion des techniciens
Gestion des étalonnages
Maintenance prédictive
Maintenance préventive
Planification
Suivi de l'historique des services
Suivi des ressources
Biens commerciaux
Gestion de l'espace
Gestion des fournisseurs
Gestion des immobilisations
Gestion des incidents
Gestion des inspections
Gestion des ordres de travail
Gestion des stocks
Gestion des visiteurs
Gestion des équipements
Maintenance préventive
Planification des installations
Planification des salles
Pour écoles
Propriétés résidentielles

Avis sur DirectLine

Afficher 5 avis sur 31

Note globale
4,5/5
Facilité d'utilisation
4/5
Service client
4,9/5
Fonctionnalités
4,3/5
Rapport qualité-prix
4,5/5
Frank S.
Control Engineer
Fabrication électrique/électronique, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 12/07/2018

"Great software and support. They are always willing (and able!) to work with you, whether its a problem or enhancements."

Commentaires: We've been actively using Megamation for all of our facilities since 2010 and haven't looked back since.
I recommend Megamation without reservation; try it.

Avantages: This is a powerful, full featured, world-class, CMMS system quite able to handle all that you can throw at it. Support is outstanding.
Where they really shine is; As our business needs change, they listen and respond accordingly. This isn't something you find elsewhere.
It has features we haven't yet even used, but plan to as we grow.

Inconvénients: Not much not to like. Online documentation is at times, vague or not current. But, all you need to do is give them a call to clear something up.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 12/07/2018
Denise K.
Asst Director of Budget & Planning - Facilities
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 06/06/2017

"We are a College campus using DirectLine since 2012. The Mobile app in 2017."

Avantages: Megamation has been able to customize DirectLine for our situation. We've been able to set up On-Demand inspections that will create a work order if a deficiency is found. Great for dorm room and mechanical equipment inspections. Their Mobile app that allows maintenance workers access to their work orders from a smart device (Kindle or phone).  The adoption of mobile work request system eliminates the printed copies, allows for receipt of work requests in the field, and improves staff productivity by refocusing time spent on paperwork to time spent in the field. I find their customer service/help desk to be very responsive and quickly solve whatever issue we may have.

Inconvénients: Because the software is customize-able, it took us a while to understand our real needs and how we could make the software work best for us. It was very helpful when Megamation put us in contact with a retired College Facilities person that understood the DirectLine system and the needs of a college system.

  • Provenance de l'utilisateur 
  • Publié le 06/06/2017
Kelsey L.
Maintenance Administrator
Produits alimentaires, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 27/07/2018

"Support for program is fantastic!"

Commentaires: Support team has seemed genuinely happy to help me anytime I ask. They are quick and efficient in their support and come up with great ways to use the system to help me!

Avantages: Whenever I have a question or need, the support staff is there to aid me!
Megamation also has some very usable functions that come in handy

Inconvénients: Some of the interface is a little awkward to navigate
I wish there was a formal training that was not on the phone/computer

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 27/07/2018
Bryan C.
Lead Engineer
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 02/03/2011

"Review - Elkay Mfg"

Commentaires: The program is very good for smaller users or users with few locations. As long as the program is setup correctly it is easy to use and users can work with it right away. We have been successfully using it for four years now and have increased the number of users each year.

Avantages: Program is very simple the learn and use. I have setup new plants / users in as little as 3 months time. Most users report the program being simple to use with a short learning curve. Customer support is helpful and available via phone or online 'shadowing' which also helps users with training. Most of my requests for customization have been completed with little or no charge in a very short time. Administration of the program is very easy. I can update user profiles, and/remove functionality and perform many other customizations without contacting DirectLine. We don't own anything so there is no hardware to maintain and upgrade over time. We don't need to maintain the software either as maintenance is included in the annual service agreement. This reduces the burden on our IT staff.

Inconvénients: As a large user the cost approaches that of a purchased system especially when looking at the cost over several years. The system is a stand alone installation and is not integrated with our ERP software. This has made it difficult to use the pruchasing and inventory modules available in the program. System does not currently give us the ability to query all of our plants at once. We have to run multiple reports and merge the data. Limited availability of KPIs or visual reporting. Export data has to be manipulated in Excel to produce charts and graphs; the raw data is difficult to interpret quickly.

  • Provenance de l'utilisateur 
  • Publié le 02/03/2011
Joan S.
Maintenance Clerk
Eau/gaz/électricité, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 25/07/2016

"CTB, Inc., Maintenance Clerk Megamation Review"

Commentaires: Megamation DirectLine has been easy to pick up and run with. On the rare occasion that I need help the Customer Service Tech team has never failed to have me back up and running in a very short time frame.

Avantages: I can't say enough about the Technical Support Team. They are very knowledgeable, polite and always willing to help. I also like that it is a lease product. To keep a good customer base requires satisfied customers. Good concept!

Inconvénients: Occasionally we need to have a special request done by a programmer, but, there again, this company make it as smooth as possible.

  • Provenance de l'utilisateur 
  • Publié le 25/07/2016