Utility Billing

Logiciels les + demandés


Pour qui ?

Clerks will love being able to work from anywhere,the ease of use, automated email payment reminders, html bills and Auditors and the Board will love our management reports. Simple move in/out process

Notes moyennes

72 avis
  • Note globale 5 / 5
  • Facilité d'utilisation 5 / 5
  • Service client 5 / 5
  • Fonctionnalités
  • Rapport qualité-prix

Informations sur le produit

  • À partir de 99,00 $US/mois
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Installation (Mac)
    Cloud, SaaS, web
    Installation (Windows)
    Mobile (iOS natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Utilitybilling.com
  • http://www.waterworkslms.com
  • Fondé en 1980

En savoir plus sur Utility Billing

Utilitybilling is a cloud- based full featured, affordable, easy to use water/sewer/electricity billing software serving small cities and rural water systems since 1987. Metered, stepped & flat rate billing. Unlimited rates. Streamlined payment and meter reading entry, unlimited notes on account, customer and meter/tap. Interface modules for QuickBooks, and most AMR systems.

Utility Billing - Fonctionnalités

  • Assistance téléphonique
  • Câble
  • Eau
  • Emménagement et déménagement
  • Facturation
  • Facturation en fonction de l'utilisation
  • Facturation forfaitaire
  • Gaz naturel
  • Gestion des clients
  • Gestion des collectes
  • Gestion des comptes
  • Gestion des compteurs
  • Gestion des ordres de travail
  • Gestion des taux
  • Ordures
  • Traitement des paiements ACH
  • Traitement des paiements en ligne
  • Traitement des pénalités et des seuils
  • Électricité
  • Assistance téléphonique
  • Câble
  • Eau
  • Facturation
  • Gaz naturel
  • Gestion des clients
  • Gestion des ordres de travail
  • Gestion des usines
  • Gestion du personnel
  • Ordures
  • Planification de la demande
  • Électricité

Avis les plus utiles sur Utility Billing

Fantastic prgram

Publié le 25/08/2011
Elizabeth H.
Billing Manager
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: I would definately recommend this company and their products to any company. We have approximately 2500 customers in six different locations (companies) and we have never had any major issues with the service, software, or programming.

Avantages: After using for 6 years I find the product extremely easy to use. The reports are very helpful in tracking information and the Customer service is excellent. They are always there with a solution to a few problems we have. All in all an excellent product. I had never used a billing system before coming to TCRSD and John Brown and Terri Lawrence could not have been nicer and more helpful in helping learn the system. In 2007 we upgraded and Mr. Brown came to the office to Implement the new system and transfer all the information from the previous version. He also helped point out the differences in the new version and sat with me until I had it down.

Inconvénients: The only issue I have had is that the computer takes off the final penalty charge when the customer is closed out. I have had instances when the customer status is inactive and I'll go back and find a credit balance on the account of this penalty. I just have to watch for then and take off the credit balance.

Réponse de l'éditeur

envoyé par LMS le 04/10/2013

Penalty issue has been fixed, and are no longer removed from final bills. If the penalty was on the bill at the time of the final calculation, it remains there.

Couldn't ask for a better program.

Publié le 23/07/2014
Lanee' C.
Office Manager
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: Can't find a Utility program, for this price, that could Possibly be any better !!
As a non-profit company, we can not afford just any program. The WaterWorks program is everything I needed at a price we could afford. It is easy to use and even IF you can't find an answer to what your looking for, you can always call the 800 number. Terri and John are very friendly and knowledgeable . They have never failed to help me. A couple of times I've called and got the answering machine. They have ALWAYS called me back within the hour.
There are a couple of things that I wish the program could do, but it is not anything that can't be worked around. There are several safety screens included in the program to help with making sure that payments and reading are correct. There are also, many different reports that can be printed . The bottom line for me is that the WaterWorks program does everything I need it to do and when it comes time to read meters and get ready for the new billing, this program has given me 6 extra days to get my work done. FINALLY, I can do my job without so much stress !

Just Love this Program

Publié le 27/08/2010
Roxanne G.
Office Manager
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: Everyone should use it.

Avantages: This is a very easy program to work with. When I started this job 4 years ago, I was working in Das, and it had been that way for twenty years. They hired me to find a new product to work with. I really don't remember how I found John and Terri and the waterworks program. But thank God i did. It has been the easiest program to learn and teach others to use. There are some updates that have been done like the physical address labels for our meter reading books. Very cool! Not sure about the credit card programing yet. Just waiting to be told it is ready. All in all, very AWESOME!! Thanks to the crew and I just Love the waterworks program :)

Inconvénients: Have not really found any cons. If i get stuck i will call Terri, and end up saying duh.

Excellent Water Billing Program

Publié le 16/10/2013
Sharon L.
Clerk-Treasurer
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: We have been using this product since the mid-1990's and have been happy with it. It was simple to set up and learn. Any time there was an issue, help was only a mere email or phone call away with an immediate response and solution. Any suggestions that were made about improving the product or adding a report were taken into consideration during the next upgrade. By the way, email notifications are always sent out if there is an upgrade. I have talked with many locations that spent thousands of dollars on expensive, fancy software packages and were not happy with the outcome. I would recommend Waterworks to anyone with a water billing system - large or small. Great Product! Even Greater Customer Service!

Waterworks software is significantly more user friendly than our pervious utility billing software

Publié le 23/03/2015
Michael W.
Accounting Manager
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: As a small city we just could not justify the cost of high-priced municipal accounting software. We decided to adapt Quickbooks to our accounting needs, and we needed a utility billing software package that would interface with Quickbooks. Waterworks met this need and more. Transitioning from our previous utility billing software occurred quickly and accurately. Waterworks customer service has always been friendly, responsive, timely, and competent. Our accounting staff could not be happier, and our auditor is pleased with the software's reporting capability as well.

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