Description de EZFacility
Le logiciel pour parcs et loisirs d'EZFacility centralise la gestion de vos installations de loisirs, locations, ligues, inscriptions, événements, facturations et paiements. La solution web rapide, sécurisée et à la pointe de la technologie d'EZFacility idéale pour toutes les installations de parcs et loisirs. Elle est facile à essayer, acheter, mettre en œuvre et utiliser. Que vous réserviez simplement des terrains ou que vous gériez des adhésions, des camps, des cliniques, des ligues, des événements spéciaux, etc., EZFacility dispose du logiciel de réservation de parcs tout-en-un qui saura répondre à vos besoins.
Qui utilise EZFacility ?
Gymnases, clubs de santé et de fitness, entreprises d'entraînement personnel et d'entraînement de haut niveau
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Avis sur EZFacility
Great Product for FEC or Gym
Commentaires : I spent months researching options and talking to companies, ultimately EZ Facility won hands down. We had personalized training and were up and running quickly. I haven't regretted my choice once. We get notifications in advance for any upcoming changes and a customer service that has always made life easy for us. I recommend EZ Facility to anyone that needs an easy reliable platform. I doubt you will find a way to outgrow it or find it lacking. Simply put, EZ Facility is awesome.
Flexibility. We can do everything that we want to do in a P.O.S. system and manage memberships in one solution. League management is also easy to use and set up. We barely scratch the surface of what this solution can offer.
I would like to see more options in merchant card service integration. The options available are great, but more expensive than many other options.
Alternatives envisagées :
EZ FACILITY SOFTWARE RULES !
Commentaires : EZ Facility is like having my own private IT department that’s available ALL DAY LONG. I just can’t physically see my IT team but they always pick up with an incredible happy, upbeat demeanor with SOLUTIONS AND ANSWERS..... Always. They have NEVER said they didn’t understand something or didn’t know about something.
The efficiency, ease, thoroughness is 5 - Star
Can’t take the EZ FACILITY IT TEAM/STAFF out on weekends for drinks and dinner.
Commentaires : This software, EZ Facility is everything. At first, I was confused with the system when I started my job years ago but then, after how many months of using, it is very easy and all features are very helpful. It makes my tasks easier to do, easy for me to train my colleagues. I am so happy that the company I am working with is using this software.
One of the features I like most on this software is very easy easy to book classes and PT Sessions. Just few clicks and you will be able to book sessions for classes and 1:1 PT sessions or groups.
Nothing. I've been using this system for almost 7 years and I am so satisfied with the software.
Dated and clunky but versatile
Commentaires : Painfully mediocre. The barrier for switching to a different system is high for us since we don't have dedicated admin staff so we've stuck around for too long and paid too much.
EZFacility is expansive and very customizable. It would allow you to manage any type of sports or fitness facility. There are many options for setting up memberships, training, rentals, POS, etc. It's fairly easy to learn for all levels of staff. Customer support will eventually fix errors on their end and will work with you over the phone to straighten things out.
It is brutally slow and clunky. Communication with their server takes way too long. There is lag in every single step of everything you do. It can be maddening if you're trying to enter in a number of sales, or book multiple sessions, or pull up reports. There are also way too many service outages. Frequently, it just doesn't work. When you're trying to ring up or check in or schedule a customer and have to apologize for the software not working, it makes you look amateur. It's also very dated visually and operationally. We've had the software since 2013 and there has been zero change to the way it looks. It has slowed down if anything since then.It's expensive. This is partially my problem but we just don't use many parts of it. If there was a scaled down version, I would switch to that personally. We don't use the check in, time clock, POS, locker rental, equipment rental, or most of the reporting or marketing features. This is the nature of our business so it's less of a problem with EZFacility and more just a comment on why it's probably no longer the right choice of software for us.Overall, it feels bloated, slow, and frustrating. We are currently looking at other software options and plan on switching by the end of the year.
Alternatives envisagées :
EZ Facility Fan
Commentaires : Overall we have been very pleased with EZ Facility.
Intuitive set up on the admin side yet user friendly on the front end.
Sending out our onboarding email series has to be done manually. We haven't been able to find a place to do this or see what emails have been sent in the new EZF experience.
Réponse de l'équipe de Jonas Software
il y a 4 mois
Hey Jan, thank you so much for sharing your feedback. We are thankful for the comments on EZFacility's intuitive setup for the admin side and user-friendliness on the front end. We will take into account your suggestions about email capability within the software. If you feel there is any way we can improve your experience further, don't hesitate to reach out!