FTMaintenance

FTMaintenance

par FasTrak SoftWorks

Qui utilise FTMaintenance ?

Pour les petites et moyennes entreprises comptant entre 1 et 50 installations, avec des programmes de gestion de la maintenance manuels ou inefficaces.

Description de FTMaintenance

Le logiciel de gestion de la maintenance assistée par ordinateur FTMaintenance (GMAO) est une plateforme logicielle de maintenance unique pour la gestion des ordres de travail, des équipements, des stocks MRO et des activités de maintenance préventive. FTMaintenance est disponible en tant qu'abonnement SaaS (logiciel en tant que service), achat sur le cloud ou solution sur site. Les nouveaux clients bénéficient de services de démarrage gratuits, notamment l'assistance de mise en œuvre, les outils d'importation de données, la formation et une assistance illimitée.

Informations sur FTMaintenance

FasTrak SoftWorks

http://www.ftmaintenance.com

Fondé en 1995

Prix de FTMaintenance

FTMaintenance n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de FTMaintenance est disponible à partir de 40,00 $US/mois.

À partir de

40,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Installation (Windows)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

FTMaintenance - Fonctionnalités

Logiciels de GMAO
Accès mobile
Facturation
Gestion des clés et des serrures
Gestion des stocks
Gestion des techniciens
Gestion des étalonnages
Maintenance préventive
Suivi de l'historique des services
Accès mobile
Facturation
Gestion des clés et des serrures
Gestion des ordres de travail
Gestion des stocks
Gestion des techniciens
Gestion des étalonnages
Maintenance prédictive
Maintenance préventive
Planification
Suivi de l'historique des services
Suivi des ressources
Biens commerciaux
Gestion de l'espace
Gestion des fournisseurs
Gestion des immobilisations
Gestion des incidents
Gestion des inspections
Gestion des ordres de travail
Gestion des stocks
Gestion des visiteurs
Gestion des équipements
Maintenance préventive
Planification des installations
Planification des salles
Pour écoles
Propriétés résidentielles
Base de données de clients
Création de bons de travail
Devis
Gestion des contrats
Gestion des expéditions
Gestion des stocks
Gestion des tâches
Maintenance préventive
Planification
Rendez-vous récurrents
Routage
Accès mobile
Biens commerciaux
Facturation
Gestion des inspections
Gestion des ordres de travail
Gestion des stocks
Gestion des techniciens
Maintenance prédictive
Maintenance préventive
Planification de la maintenance
Propriétés résidentielles
Rapports et analyses
Suivi de l'historique des services
Suivi des ressources
Gestion des ordres de travail
Gestion des stocks
Gestion des tâches
Planification de la maintenance
Suivi des garanties
Suivi des équipements
Accès mobile
Achats
Gestion des fournisseurs
Gestion des inspections
Gestion des ordres de travail
Liste de tâches (to-do list)
Maintenance conditionnelle
Maintenance prédictive
Planification de la maintenance
Rappels

Avis sur FTMaintenance

Afficher 5 avis sur 50

Note globale
4,3/5
Facilité d'utilisation
4/5
Service client
4,5/5
Fonctionnalités
4,1/5
Rapport qualité-prix
4,1/5
Brian B.
Chief Engineer
Automatisation industrielle, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 06/12/2016

"The best Maintenance program available. "

Commentaires: First off the crew there that does all the dirty work we want to thank you here at FLS. Ft Maintenance has helped me tremendously not only to get organized but has brought down time in our facility down 23 percent. Having separate user accounts for my engineers give them the access to quickly search a part number find the location and have the equipment back up and running. Having a program that is so user-friendly and has so many features that save you time as far as managing your parts or also managing your budget can be a huge help when it comes to the end of year periods. Once again thanks for a good year Fast Trak.

Avantages: What I like mostly about the software is how organized it can make even the unorganized person.

Inconvénients: No there is nothing that I dislike about this software maybe just some knowledge that I need to gain.

  • Provenance de l'utilisateur 
  • Publié le 06/12/2016
Tom H.
Maintenance and Engineering Manager
Production alimentaire, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 19/07/2019

"Good product "

Commentaires: Each asset is looked after and traced as per manufacturer recommendations.

Avantages: User friendly, easy to navigate and have some versatility.

Inconvénients: Not very versatile, can not choose or edit the fields that you would like to see on your screen.

  • Provenance de l'utilisateur 
  • Publié le 19/07/2019
Stephanie R.
Financial Controller
Fabrication électrique/électronique, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    2/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    2/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 09/02/2017

"Not happy with the sales department"

Commentaires: We purchased this product in October 2014 over 2 years ago. It takes a lot of preparing to make sure it is setup how you will use it. Otherwise, you will be doing a lot of changing. We did not implement it the first year we had it due to time constraints, however, we still paid the annual maintenance fee in 2015. The second time the annual fee came up we elected not to renew as we still were not using the program. Our maintenance plan expired October 17, 2016. End of January things slowed down a bit for us so we had an opportunity to start implementation. I e-mailed the sales department and asked if we could pickup the annual maintenance and support now for the same price. October 2016 they were quoting a renewal of $. The sales department responded to my e-mail but did not give me an answer they wanted to talk about it with me on the phone. They did not call me they called my maintenance guy direct and told him it would cost more rather than the $. Frustrating after not implementing for 2 years still paying the first year of maintenance letting it lapse for only 3 months and wanting to more than double it. Not very good customer service I would say.

Avantages: Probably a good program if you had some support and customer service from them. The import process seemed to work well.

Inconvénients: Not happy with the sales team and it is involved in getting it set up correctly for your company. Especially if you are not tech savvy which is one of the reasons we looked at purchasing it. Takes a lot of time to get it implemented.

Réponse de l'éditeur

envoyé par Lisa le 17/02/2017

We understand that your time is precious. This is why we have built a highly qualified and focused support staff to help get FTMaintenance users up and running.

In 2014, we provided your staff with free setup assistance and training, and will be pleased to provide additional free training and support services with your license reinstatement. Since 2014, we have continued to expand the capability of the FTMaintenance product. Under your reinstatement, you will gain the benefit of all of these new features.

We are proud that our support staff has been rated, by our customers, at very top of the CMMS industry: http://www.softwareadvice.com/resources/4-best-vendors-for-cmms-support/.

Our staff is currently in touch with you. We will do whatever it takes to get you up and running - on your schedule.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 09/02/2017
John H.
Health & Safety Coordinator
Construction, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 02/02/2017

"Seeback Roofing"

Commentaires: Just a few issues:
- When I first generated reports I found the reports that shipped with FTMaintenance lackluster and limited. They were missing data fields that I needed to display for the sake of the company. I had to use Crystal Reports to create better reports particularly for the Demand Maintenance module. This took a lot of time but gave me the opportunity to learn SQL. The ability to make custom reports is my favorite feature of FTMaintenance.
- I found the inventory transaction module nearly impossible to use for correcting large amounts of inventory parts. Adding a feature for say the administrator to import a CSV file listing parts to update the inventory quantities would be a handy feature.
- Similarly, the purchase order, and especially the receiving modules, are difficult to use. Things like limiting the parts to those with the same vendor when creating a purchase order, tedious receiving (one part at a time), etc.
- Displaying and browsing the list of work orders in the Demand Maintenance module is very slow as compared to DM History. I presume that's because the program is constantly UPDATING and SELECTing in the database for each work order scrolled.
- I think a powerful feature would be to be able to create tasks, parts, vendors, etc. on the fly similar to how entries are created for DM/PM status, shift, requested by, etc. fields. Having a button to click that would open a small dialog would reduce the amount of flip-flopping between modules.
- There's several bugs I've discovered involving entering data into fields, particularly after entering the wrong thing. i.e. Entering the wrong equipment number during creation of a work order from the quicklist in DM will often limit the equipment available to select later. I have to either delete the work order (if the work order is new) or delete the wrong equipment and add the proper one from the equipment tab. There are minor annoying things in other modules that cause problems. I'll have to write the steps down later to reproduce the bugs.
- Tech support is very helpful and work hard to fix problems. I'm not sure if you've found someone to take over Mark's role but he seemed to be very knowledgeable about the inner workings of the software, especially with reports and the database structure.
Despite these minor issues, a great program overall that is a lot of use in our company to monitor equipment maintenance, especially with new safety systems we're in the process of implementing.

Avantages: Flexibility to create reports. With only a few exceptions I like the SQL database structure making fun and easy to create powerful, professional-looking reports.

Inconvénients: - Default reports are lackluster and limited
- Some modules can be tedious and finicky
- Having to switch between modules when doing minor things like creating new tasks or parts

Réponse de l'éditeur

envoyé par FasTrak SoftWorks le 03/02/2017

John, thank you for your detailed review of FTMaintenance. We are happy that you find FTMaintenance to be a great solution. We are committed to customer satisfaction, and your valuable feedback helps us improve FTMaintenance. Our support team will contact you to share additional tips for maximizing your experience with FTMaintenance and assist you in upgrading to the latest version to eliminate several issues you have encountered. We continue to improve and expand FTMaintenance, including more flexible reporting, expansion of on-the-fly record creation, faster performance, and enhanced mobile capability. We will be in touch!

  • Provenance de l'utilisateur 
  • Publié le 02/02/2017
Brian H.
Machine maintenance
Fabrication électrique/électronique, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 20/07/2018

"Good CMMS for small business and getting up and running quickly."

Commentaires: Would like to see a little more detail in the work order completion like adding notes to a particular instance. This might be possible and I just haven't figured it out yet. I don't have a lot of experience with it and the work request feature has not been set up yet so I'm sure there's more for me to learn and tailor to my use. We are a mid-size machine shop and run the on-premise version with 22 pieces of equipment being tracked. What really attracted me to this software is it's price point, the attitude of it's representatives, and the fact that it's not too top heavy allowing me to get it running and not sit for hours entering all kinds of data I'll probably never use. They don't try to charge you for all the little extra things like a larger CMMS solution will. The yearly support and updates fee is the best I found.

Avantages: Not complicated. Setting up equipment is super easy and quick. Vendors are just as easy. There's no complicated database coding to have to worry about. Everything just gets assigned a number which is up to you how you want to start with that. Just about every drop down menu starts off empty allowing you to fill it with your custom fields. Even a state drop down where you enter addresses. Seems kinda silly but it's actually nice because if you only deal with suppliers from a few different states you don't have to scroll through 50 to get the one you need. This is a very customizable yet basic software.

Inconvénients: Some of the views need to be reorganized to show relevant information, but that is not hard to do. I've only used the software for a week.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 20/07/2018