ChiroTouch

par ChiroTouch Integrated Practice Solutions

Qui utilise ChiroTouch ?

Plus de 18 000 spécialistes ont choisi le dossier médical partagé entièrement intégré de ChiroTouch, logiciel de gestion de cabinet. ChiroTouch dispose d'une solution pour répondre aux besoins et au budget d'un cabinet.

Description de ChiroTouch

ChiroTouch est le principal fournisseur de logiciels pour ostéopathes entièrement certifiés et conformes pour les chiropraticiens. Plus de 18 000 spécialistes ont choisi ChiroTouch pour automatiser les opérations, améliorer les soins aux patients et augmenter la rentabilité. ChiroTouch dispose de la solution pour répondre à n'importe quel besoin ou budget. Demander une DÉMO GRATUITE aujourd'hui.

Informations sur ChiroTouch

ChiroTouch Integrated Practice Solutions

http://www.chirotouch.com

Fondé en 1999

Prix de ChiroTouch

ChiroTouch n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de ChiroTouch est disponible à partir de 259,00 $US/mois.

À partir de

259,00 $US/mois

Version gratuite

Non

Essai gratuit

Non

Déploiement

Installation (Windows)

Mobile (iOS natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

ChiroTouch - Fonctionnalités

  • Conformité pour le secteur médical
  • Facturation
  • Gestion des comptes patients
  • Gestion des dossiers patients
  • Gestion des réclamations
  • Notes SOAP
  • Outils d'évaluation des résultats
  • Rappels de rendez-vous

Logiciels pour ostéopathes : afficher la liste complète

ChiroTouch - Alternatives

Plus d'alternatives à ChiroTouch

Avis sur ChiroTouch

Lire tous les avis

Note moyenne

Facilité d'utilisation 3,9
Service client 3,8
Fonctionnalités 4
Rapport qualité-prix 3,7

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Écrivez votre avis !
Chelsea L.
Business Owner
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/12/2018

"Great Quality, Great Service"

Commentaires: I have worked with ChirTouch for 5 years and I love it. I recommend it to all chiropractors I work with. Customer service is, more often than not, very helpful and they are at least attentive and quick to respond. The whole system is seamlessly integrated from online apt requests, auto population of paperwork, self check-ins, billing, it really is outstanding compared to all other chiro software I work with. The only thing that needs help is the patient statements. Instead of separating the amount due from the insurance co and the patient, it will put those two amounts together, before the insurance has paid the DOS and print a statement as if the patient owes the whole balance so with the 100s of patients we have, it is not economical to print all those statements and go through them one by one for accuracy. I have yet to figure out the best way to print accurate statements in bulk fashion and welcome help from ChiroTouch or anyone else familiar with this.

Avantages: the intuitive nature of all basic functions, ease of use and organization

Inconvénients: One thing only - the patient statements are too complicated when trying to do a 'mass' monthly production.

  • Source de l'avis 
  • Publié le 12/12/2018
Dr. joseph D.
Chiropractor
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    2 /5
  • Fonctionnalités
    3 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 17/03/2020

"Better than what we had, but not amazing."

Commentaires: We were moving from an EHR that was not working well for the clinic.

Avantages: The version I have is hosted at the office. I know that EHR is going to an online platform and that is the "in thing" right now. But, with the hosted version, I own the licence and once paid off, I don't have to make that 400$ a month payment to use it.

Inconvénients: They do not guide you on how to use the software in real life practice. Yes, they teach you what the buttons do. But knowing what the dials on an airplane mean is not the same thing as flying an airplane. They only give you access to the manual for the program if you buy their maintenance package. But, the manual is very lacking on any detailed information that makes it extremely useful. It is a very cumbersome software package to start using. Also, they do not integrate with QuickBooks. I wished that I could get the finances from this program to talk with QuickBooks.

  • Source de l'avis 
  • Publié le 17/03/2020
Lauren P.
Office Assistant
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 30/09/2020

"Chirotouch"

Commentaires: Have liked using it at office. Once we got used to it, it has helped make our office flow better.

Avantages: ChiroTouch makes office communication easy and provides for quick documentation of work done while seeing individual patients

Inconvénients: Can be difficult transition at beginning, seemed a little tedious a d frustrating learning all the new functions.

  • Source de l'avis 
  • Publié le 30/09/2020
Daniel F.
Chiropractor
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    2 /5
  • Facilité d'utilisation
    2 /5
  • Fonctionnalités
    2 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 14/12/2016

"Be aware: They increase rates after purchase and customer service when you have a problem is worthless"

Commentaires: I have used this program for years and loved it until they merged with Chirotouch. In the last month, this program has cost me patients and money. I will explain below.
For the last month, they program has been operating very slowly and many of the features do not function at all that we use in our office daily. Their support line said they're "in crisis mode" and had to hire an outside company to try to fix it. It would be nice to have some sort of ETA and to have the other issues I had looked at, but at this time all resources are being utilized for trying to fix the major problems making the entire thing incredibly slow.
The main thing that bothers me about this software is that after you pay the upfront cost, they have a monthly service contract. It was expensive, which I was fine with and was assured it was a price for life thing. Well, the salesman wasn't quite right on that. They apparently bumped that up in July this year. So, just be aware, that they will likely be upping that on you from time to time after purchasing.
The biggest problem I have with this company is their complete inability to get their billing done correctly. Initially, I gave them my autopay info and a month later I got an email stating they didn't have it. So I resubmitted it and they gave me a confirmation email that I would be billed. Long story short, 14 months later, I get an email that my account is past due (I figured it was because my card had recently been stolen/reissued). Nope. They messed up somehow and now I've got a bill for all the months they didn't charge me. Now if it were my business where I messed up like that, I would have written it off. However, they don't see it that way.
Regarding the software, there are several pros and cons. I will lay them out below:
Pros:
It can be fast when it's working properly.
There are macro settings for just about everything you need
It's easy to customize forms
Cons:
There are way too many drop downs resulting in a lot of clicks
The cloud system is very laggy on the poor internet and even on the fast internet you sit and wait for it to respond a lot.
It has to update a lot.
When there is an issue, customer support hold times are very long and not very helpful in the many times I've had to contact them.
Billing is very clunky and slow with too many pages to navigate and have to wait to load (again make sure you have Comcast and the highest speed on a fast computer; it helps, but it still sucks)
Adding staff is a pain because you have to have them do it on their side
You're limited to 2 providers unless you want to pay more for each additional provider, which sucks if you want your massage therapists to be able to do SOAP notes etc.
My biggest complaint software wise is the number of drop downs. If you do any amount of orthopedic testing, it takes forever to enter the information/results. There is a drop down bar for each exam where you select the result, and then have several lines where you have to enter info. You can't reset it to a default negative and just change the positive ones, so it is a huge hassle, plus there are no macro's to put positive results (ie. where the pain was etc...)

Avantages: It can be fast when its working properly.
There are macro settings for just about everything you need
Its easy to customize forms

Inconvénients: There are way too many drop downs resulting in a lot of clicks
The cloud system is very laggy on poor internet and even on fast internet you sit and wait for it to respond a lot.
It has to update a lot.
When there is an issue, customer support hold times are very long and not very helpful in the many times I've had to contact them.
They increase their subscription rates

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 14/12/2016
Ed H.
DC
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 13/08/2020

"Great Decision to implement ChiroTouch"

Commentaires: Excellent. The support has been great - [SENSITIVE CONTENT HIDDEN] has gone above and beyond helping me.

Avantages: A) The ability to configure the EHR to my exact specifications
B) Having the front desk, biller, and DC all working together seamlessly

Inconvénients: The initial implementation was overwhelming due to how robust the program is. I reached out to the support staff, and [SENSITIVE CONTENT HIDDEN] has been instrumental in getting me up and running quickly and efficiently.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 13/08/2020