ThunderTix

par Thunder Data Systems

Qui utilise ThunderTix ?

Au service des entreprises dans le domaine des arts du spectacle (théâtre, danse, galas et comédies), sans oublier la musique en direct, les visites guidées et les festivals. Listes d'événements en anglais, français et espagnol.

Description de ThunderTix

Adapté à une utilisation en direct avec des outils entièrement intégrés pour gérer efficacement votre guichet : collectes de fonds, cartes-cadeaux, marketing, produits de consommation, fidélisation des clients, bons et sondages. Le seul service SANS frais appliqués aux billets ; ajoutez éventuellement des frais et conservez tous les revenus. Sièges réservés à partir de 80 $/mois et admission générale à 60 $/mois. Utilisez la version d'essai gratuite pour bénéficier d'un service client exceptionnel et découvrez pourquoi ThunderTix est l'une des meilleures billetteries en ligne pour les représentations en direct.

Informations sur ThunderTix

Thunder Data Systems

http://www.thundertix.com

Fondé en 2000

Vidéo de ThunderTix
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Présentation des tarifs de ThunderTix

ThunderTix n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de ThunderTix est disponible à partir de 65,00 $US/mois.


À partir de

65,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement et prise en charge de ThunderTix

Ressources d'aide

  • Service de support permanent (réponse directe)
  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation en ligne en direct
  • Webinaires
  • Documentation

ThunderTix - Fonctionnalités

  • Billetterie en ligne
  • Billetterie mobile
  • Billetterie sur place
  • Borne de billeterie
  • Cartes d'abonnement
  • Courtage de billets
  • Gestion de site web
  • Gestion des concessions
  • Gestion des données client
  • Gestion des employés
  • Gestion des promotions
  • Impression à domicile
  • Lecture de codes-barres et de tickets
  • Plan de salle
  • Point de vente
  • Réservations de billets

Logiciels de billeterie : afficher la liste complète

  • Billetterie
  • Budgétisation
  • Conférences/Conventions
  • Enquêtes et feedback
  • Gamification
  • Gestion des badges
  • Gestion des bénévoles
  • Gestion des expositions et des fournisseurs
  • Gestion des parrainages
  • Gestion des réservations groupées de chambres
  • Mariages et fêtes
  • Promotion sur les médias sociaux

Logiciels de gestion d'événements : afficher la liste complète

  • Calendrier des événements
  • Confirmation et rappels
  • Gestion de site web
  • Gestion des listes d'attente
  • Gestion des participants
  • Gestion des réductions et des coupons
  • Gestion du marketing
  • Inscription en ligne
  • Paiements en ligne
  • Promotion sur les médias sociaux

Logiciels de gestion d'événements et de réservation : afficher la liste complète

  • Billetterie
  • Codes QR
  • Gestion de plusieurs événements
  • Gestion des listes d'invités
  • Importation et exportation de données
  • Impression de badges
  • Rapports et analyses
  • Recherche dans liste d'invités
  • Saisie de leads
  • Segmentation des participants
  • Synchronisation de données

Logiciels de gestion des invitations : afficher la liste complète

  • Facturation
  • Gestion des clients
  • Gestion des contrats
  • Gestion des participants
  • Gestion des produits alimentaires
  • Gestion des ressources
  • Gestion des réservations
  • Gestion des ventes
  • Gestion des événements
  • Gestion du personnel
  • Installations multiples

Logiciels de gestion événementielle : afficher la liste complète

ThunderTix - Logiciels similaires

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Avis sur ThunderTix

Lire tous les avis

Score moyen

Facilité d'utilisation 4,6
Service client 4,8
Fonctionnalités 4,5
Rapport qualité-prix 4,7

Évaluer le logiciel

Partagez vos expériences avec d'autres acheteurs de logiciels.

Écrivez votre avis !
Sergio G.
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : GetApp
  • Publié le 24/02/2016

"Easy Interface. Easy to Setup. Reliable & A+ Professional Customer Service."

Commentaires: I enjoyed the overall experience. What was great about ThunderTix was a combination of two things, dependability and customer service. Whenever I had a question they answered it either by phone or email in a timely manner. They were also very thorough as to what you cannot and could do. With much creativity and flexibility there isn't really much you cannot do with their ticketing system.

Avantages: It's affordable with its different ticketing plans, and you are not stuck paying an outrageous percentage of your sales.
*Customer Service
*Dependable
*Automated Pre-sale system
*Automated Post-sale system
*Works on smartphones and tablets with easy.
*Promotional tools.
*Easy simple buttoning system even low tech Church volunteers of an elderly age were able to operate.
*SSL Encryption on their end.
*Works with multiple merchant portals

Inconvénients: I am not really sure. They seem to even be concerned about quickly changing their system to benefit you from their open customer support page. You can see what the customers complained about, and even how they solved it. It was freaking incredibly risky, but also awesome to see how they fixed it. So if there are issues which I did not experience, they probably won't last too long.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 24/02/2016
Lauren B.
Senior Marketing Director
Divertissement, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 15/05/2020

"Customer Service A+"

Commentaires: We have been using Thundertix for nearly three years, and have been big fans of the software from the beginning, but their response to changing needs during the COVID-19 crisis have made us ThunderTix fans for life. The Thundertix team has quickly and efficiently continued to add new features that are critical during this time. The newly added options to bulk refund tickets to gift certificates and add automated social distancing seating charts are GAME CHANGERS for our industry right now. They have saved our staff hours of time and energy by implementing easy to use, effective features. Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.

Avantages: The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features. We are a non-profit theatre company that operates 10 small venues (sub 300 seats). Things we love: assigned seating, easy transfer and refund options, PDF tickets, unlimited user accounts (we have lots of ticketing volunteers), integrated email, offer to round up to nearest $5 for donation, bulk discount code creation, season tickets, pre and post event surveys.

Inconvénients: We would like to see more versatility within season tickets, such as creating season or package tickets across multiple venues. We would like to see additional versatility with coupon codes, such as creating a code that can be used only once per person.

  • Source de l'avis 
  • Publié le 15/05/2020
Utilisateur vérifié
Group Sales Representative and Events Assistant
11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    2 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    2 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 22/06/2018

"Fine but not the best option out there"

Commentaires: I feel like the biggest benefit is the price and the customization of the software. I would highly recommend spending quality time on the set-up to ensure you're using it to the best of its ability for your organization.

Avantages: The customization is really nice -- from show details, customer reminders, and prices. The customer side of things is really clean and well setup.

Inconvénients: The navigation can be non-intuitive, but understandable once you get the lay of the land. The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end. Even leaving notes about orders that you couldn't later update would get irritating for the small space provided.

Réponse de l'éditeur

envoyé par Thunder Data Systems le 18/10/2018

Thanks for your great feedback. We spent a bit of time this year trying to improve our interlinking to make it easier than ever, and our efforts will continue. We truly want to be the most efficient, time saving software.

If you have specific suggestions, I am all ears. You are welcome to write me directly, or you can create a feature request once you're logged in.

I'll look forward to hearing from you!

  • Source de l'avis 
  • Publié le 22/06/2018
Luana W.
Executive Director
Arts de la scène, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 19/08/2020

"The Goldilocks of ticketing software"

Commentaires: Moving to ThunderTix has been one of the BEST decisions our theater has made. We had been using a very expensive ticketing software which was just too BIG for us. I like to say that ThunderTix is the "Goldilocks" of ticketing software for us... not too big, not too small, but juuusst right!

Avantages: What I like MOST about ThunderTix is that is does NOT cost an arm and a leg to get a powerful yet easy to use ticketing software.

Inconvénients: The software has actually been fairly easy to set up and use. We had a bit of confusion at first migrating our information from our previous software, but support helped us a lot. We also had some issues connecting our credit card terminal, but I don't think that is necessarily ThunderTix's fault.

  • Source de l'avis 
  • Publié le 19/08/2020
Melanie R.
Operations Manager
Art/artisanat, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/12/2019

"Thundertix is not just a software program - it is a community."

Commentaires: Overall our experience is excellent. We are very happy with this product!

Avantages: We love working with ThunderTix. ThunderTix has an amazing support system in place. It is like having another team member in the office that you can go to and say 'this isn't working for me, can you do something about it?' And they say Yes - And then they do it!! This past Friday I contacted ThunderTix Support with a feature request and they had it sorted out by the time I got back to the office on Monday. Their team truly listens to what their users want. It is as though we are building the software together. You can tell the people behind the program truly care about it and about our business. ThunderTix is not just a software program - it is a community. ThunderTix is constantly adding features (requested and voted on by their users) to give more value to the product. I love opening up the program and learning about the features and tweaks other users want to see and then to watch as ThunderTix takes actions on making those changes and updates. Specific features of the software we like include: selling gift certificates online, integration with our website and with others like mailchimp, donation options on checkout, coupons, and automatic emailing. ThunderTix was very easy to learn and also very easy for me to then train others on. And whenever I get lost I know that their Support will respond to my emails within minutes. Literally minutes. That's what I like best about ThunderTix: knowing that they have my back.

Inconvénients: If I had to pick something - converting my monthly invoices from USD to CAD but really that's not an issue.

  • Source de l'avis 
  • Publié le 09/12/2019