Waystar
Description de Waystar
Waystar, l'association de ZirMed et de Navicure, fournit une technologie cloud de nouvelle génération simplifiant et unifiant le cycle des revenus pour le secteur de la santé. Cette plateforme innovante permet aux clients de collecter davantage avec moins de coûts et moins de stress, afin de mieux se concentrer sur leurs objectifs, leurs patients et leurs communautés. Chaque année depuis 2010, Waystar a été élu meilleur centre de gestion des réclamations KLAS et a été élue plusieurs fois n° 1 des solutions de gestion des réclamations et des paiements des patients dans le cadre des enquêtes Black Book.
Qui utilise Waystar ?
Waystar, l'association de ZirMed et de Navicure, offre l'expérience client la mieux notée du marché à plus de 450 000 fournisseurs, hôpitaux, systèmes de santé, organisations de services ambulatoires et partenaires.
Waystar ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Waystar
Alternatives à Waystar
Avis sur Waystar
Cyrena
Using Navicure for the 1st time was fairly easy.
Commentaires : Easier way to find the reason of the rejected and denied claims daily.
Avantages :
Navicure is absolutely great for daily reporting! There are various reports that can be review such as the daily productivity, rejection and denial type on your claims. You can work them by the denied reason, insurance company or the dates of service.
Inconvénients :
Some of the rejections reason/descriptions are not that clear and sometimes will need the help from customer service to determine the best way to fix however here is short wait time to get assistance. The rejection also sometime duplicate in more than on category but when one is completed it does remove it's self from the other categories as well.
Jeanne
Functional, easy-to-use software
Commentaires : Consistent product with results. New features added regularly
Avantages :
Integrates with eClinicalworks EMR. Claim information drops immediately into our EMR
Inconvénients :
New features and functions that are added require additional fees.
Carrie
Alternatives envisagées :
Choose Another Company...much better options out there than Waystar
Commentaires : I haven’t been happy with the service when they were NAvicure or Waystar.
Avantages :
I didn’t feel that their software was very useful.
Inconvénients :
The company is costly. There clearinghouse isn’t very effective with all insurances. I had to manually bill some insurances since their clearing house couldn’t do it. They charge you extra to find out about denials. When you have issues, you can’t reach customer service well. There customer service isn’t good with getting back to you. When you leave their service, they require 90 notice to get there money. When you give notice on April 24, they cancel you on 7/30 to get as much money as they can. By the way, my renewal date was June 1, but they still made me go to 7/30 to pay them. When asked to talk to a supervisor, [SENSITIVE CONTENT HIDDEN] in Customer Relations kept telling me that I had to pay up to 7/30 or could pay all 90 days fees now to be done on 4/30. I asked 3 times for a supervisor and didn’t hear from anyone. They just want money and don’t care about their customers.
Santin
Easy to Use
Commentaires : I like using all the apps within ESolutions. I really like the MAVEN software for submitting ADRs and appeals.
Avantages :
I really like the ease of use between all the apps in Esolutions. The eligibility checks for monthly is a great feature to have.
Inconvénients :
Sometimes the eligibility takes a long period of time.
Marlo
Great Software for Great Price
Commentaires : great software and very happy with customer service
Avantages :
Very user friendly for both the clinical and office staff
Inconvénients :
would like to see all doc information interchangeable if wrong doc was utilized
