ClearCompany

Excellent quality ClearCompany

Avantages :

Great, excellent quality ClearCompany, incredible, I'm totally satisfied to have worked with this company.

Inconvénients :

I really do not have any complaints, I have no doubt that it is one of the best companies in the area of human resources. Highly Recommended

Excellent ATS System With Great Functionaltiy

Commentaires : Overall I've been really impressed with this ATS system. I'd never used it before, and it is a very robust system with a lot of features. It was easy to learn, and it's easy to make minor changes to templates and forms when needed. The customer support is better than what I've experienced with other ATS systems.

Avantages :

It is easy to learn, has many features, and allows you to easily track applicants. We also use it to send offer letters, initiate onboarding activities, and schedule interviews. There are many features in one platform, and it is straightforward to learn how to use the features. We have a dedicated account manager whom we can contact when we have to escalate issues, and they also have an online chat feature with customer service.

Inconvénients :

Sometimes the reporting is not consistent with results after you run a query, and the applications sometimes get submitted in different formats based on the method the applicant uses to apply. Also, sometimes the customer service team doesn't give a complete answer to your question.

Good ATS for companies averaging < 15 open jobs

Commentaires : Prior to implementing ClearCompany in April of 2017, we did not have any sort of candidate management software. We were eager to find a software to help us organize as we were consistently recruiting for at least 15 open jobs at all times. ClearCompany's product helped our teams organize hiring efforts and streamline processes all while allowing Hiring Managers the ability to stay connected and engaged with the process. Through daily use of the system we were able to better understand and identify a list of performance features we needed from an ATS to ensure our team's success. After about a year of use, our recruiting volume had nearly doubled and our need for task management and automation features increased. Adding in frustrations of daily system issues and the amount of outstanding tickets left unresolved for months on end, we started to demo other systems. Ultimately, we selected another ATS that better fit our growing needs and concerns.

Avantages :

Absolutely loved the way the candidate pipeline was broken down and organized with customization options for both interview stages and workflow within a specific interview stage. Customization abilities for just about every feature within the system allows any company to tailor the system to fit their specific or unique process. Offer letter creation and offer process was extremely seamless and easy to use. Could generate and send offer letter for approval and then to candidate for signature in seconds and without the use of a 3rd party DocuSign type system. The ability to rate candidates A, B, C or X was helpful in keeping a visual rating of candidates within your pipeline. Integration and set-up was an easy process, however, training and resources could use some improvement. Dashboard layout was easy to navigate and access.

Inconvénients :

ClearCompany was a glitchy system; we were consistently submitting support tickets for re-occurring issues with common features that slowed or required us to create a workaround within the hiring process. Customer Support would usually have to escalate issues to their development team and it would be months before we had an update or a resolution. Customer Support teams and Account Managers could use some improvement on communication and also follow through on actionable items they said they would deliver on. New product features were usually released before proper bug testing was done creating usability concerns and an abundance of support tickets. They also usually came with very little training or lack or good resources leaving the user confused and overwhelmed on how to utilize these great new features. Reporting was extremely limited. Some of the most basic and general recruiting metrics could not be produced through reports and had to be either manually tracked or data had to be manipulated. There were a few times where we found discrepancies on specific job reports vs. the data tracked on the job req's dashboard. Interview Scorecards were extremely confusing, hard to access/change/set-up quickly and not user friendly once they were set up. Lack of automation and key features in comparison to other ATS systems within the same price point.

Clear Company - Good ATS

Commentaires : I feel it is a useful system that still needs some 'work'. I have used many ATS' and I do feel this one is very easy to follow, not complicated for candidate profiles or job posts.

Avantages :

The candidate tracking. The Requisition page. Adding job posts is easy to follow and allows tracking of time to fill. The Workflow helps organize applicants easily.

Inconvénients :

Applicants that apply on Indeed, the resumes to flow over to Clear Company. This causes almost double work on transferring resumes over to CC manually. Under the Recruiter page, to search for candidates, it needs to have phone, email search option - ON THIS Page, not to have to go to another page.

Ease to use, great functionality

Commentaires : Multi-use system with a lot of great features. Makes onboarding and reaching out to candidates a breeze.

Avantages :

Clear company is so easy to navigate and keep track of applicants and employees. All you need to go through the recruiting and onbarding processes.

Inconvénients :

Sometimes it does run slow and that is hard on busy days when its utilized the most.