15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de DaySmart Appointments

Gagnez du temps et de l'argent grâce au logiciel d'agenda d‘AppointmentPlus. Avec plus de 10 000 sites dans le monde entier, AppointmentPlus sert les grandes et petites entreprises, y compris Coca-Cola, International Paper, GE, Anheuser-Busch, Campbell's Soup, Costco, Banque of America, H&R Block, Cargill, etc. Les clients sont également enchantés par le service client et la formation. L'éditeur s'efforce de répondre rapidement et de façon précise à chaque client servi. Inscrivez-vous pour voir une démo dès aujourd'hui !

Qui utilise DaySmart Appointments ?

AppointmentPlus est destiné aux petites, moyennes et grandes entreprises clientes du monde entier dans plus de 100 secteurs d'activité. L'application est conçue pour s'adapter : certains clients arrangent plus d'un million de rendez-vous par mois.

DaySmart Appointments Logiciel - 1
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DaySmart Appointments ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

DaySmart Appointments

DaySmart Appointments

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278
88
4,6 (1 818)
4,5 (1 818)
4,4 (1 818)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur DaySmart Appointments

Note moyenne

Note globale
4,1
Facilité d'utilisation
4,2
Service client
4,2
Fonctionnalités
4,0
Rapport qualité-prix
4,1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
48%
4
31%
3
11%
2
3%
1
7%
Jennine
Jennine
Marriage and Family Therapist, Supervisor, and Owner (É.-U.)
Utilisateur LinkedIn vérifié
Psychologie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Loved it!

5,0 il y a 5 ans

Commentaires : It was so helpful scheduling clients in different rooms, different times, with different therapists. A+ for the scheduling software.

Avantages :

I loved Appointment Plus because it allowed me to have multiple therapists schedules and multiple rooms. I never had duplicate sessions. It was easy to use and easy for our clients to schedule clients. This has been the best scheduling software I have used./

Inconvénients :

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.

Réponse de l'équipe de DaySmart Software

il y a 5 ans

Jennine, we appreciate the review and the A+ rating!

Rico
Technology Support Specialist (É.-U.)
Administration publique, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

A SMART choice for Every DAY scheduling!

5,0 il y a 6 mois

Commentaires : DaySmart has been solving our day-to-day business needs by effectively and efficiently handling numerous scheduling requests by job seekers in our workforce development sector. It allows our teams to easily schedule and offer intuitive scheduling features for our clients to ensure that they will be seen on the day and time they are scheduled for without fear there will be no record of a scheduled appointment.

Avantages :

As an administrator, I personally enjoy the ease of use when having to set up new users or change information on the back end. Similar platforms have really been confusing when managing users but DaySmart makes all of those tasks very easy to understand and execute.

Inconvénients :

The only thing that I can say negatively about the product thus far, is that there was an issue with getting some of our user's Outlook calendars to sync with the AppointmentPlus add-in. With a little tinkering and help from your support team, we were able to resolve the issue in a timely manner.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Clunky, difficult to use and no better featured than any other app

1,0 il y a 6 ans

Avantages :

This should really be a simply must have these days but many don't so I guess it's worth mentioning. The security is locked down per user so each normal user can only see their own clients - this is important in confidential organisations.

Inconvénients :

All aspects of the UI is counter-intuitive so hard to learn to use and hard to use once you've learned. It takes about three clicks (or swipes / touches) in a number of different popup boxes to perform a single action, for example cancelling an appointment. Many popup boxes are not resize-friendly either and when trying to (for example) cancel an appointment, each successive box pops up in an unlikely part of your screen, miles away from where its parent box was so if you have a big screen you're left wondering why it doesn't seem to have done anything. Recurring appointment maintenance is almost entirely separate from single appointment maintenance so you have to go to an entirely different area in the app to manage repeating appointments. Most other systems smoothly integrate recurring with single appointment management in the creation, modification and deletion of any appointment. Screen refreshes are woefully slow and there are too many of them. Accessing from London via a 75Mb fibre link it takes up to 5 seconds for a page to refresh and every time you cancel / change / add an appointment, the screen refreshes. The app claims to be mobile friendly. If mobile friendly means the identical desktop site is shrunk to an infinitesimal version of itself so it fits on a mobile device screen then perhaps it is. But it isn't. :-) By and large, I think compared to full slate and google calendar (at least) it's unacceptably unusable.

Réponse de l'équipe de DaySmart Software

il y a 6 ans

It was painful to read this review from a former client. Clearly they were not happy with our system. Some of what they noted is true. We did move to a three-step process for booking an appointment (select customer, enter appointment information, confirm appointment). Even though this user did not like the change, many of our other clients welcomed the change. With regard to the system being hard to use, it does indeed have a lot of features. However, most clients report that it's easy to use once you get used to it. There were a number of other issues noted by this user. Some are definitely valid concerns, and we've listened. We've made many improvements to the software and are super-excited about how these changes are helping our clients to even better streamline their operations. We're jazzed about even more features and tools we'll be releasing soon.

Janet
Office Manager (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good product

4,0 il y a 10 mois

Avantages :

This was easy to set up. A few minor problems that are fixed as soon as they can, with updates provided.

Inconvénients :

There is really nothing I don't like. It is a decent product

Sarah
Math Tutor (É.-U.)
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My review of DaySmart Appointments

4,0 il y a 6 mois

Commentaires : Good, except for the uneven level of tech support.

Avantages :

Saves me an enormous amount of time, because my customers can schedule their own appointments without having to contact me directly

Inconvénients :

When there are technical difficulties, it sometimes takes weeks, or even months to get them resolved. There seems to be a wide variation between staff members in terms of understanding the system, and how to pinpoint problems. I have had issues where there has been a month's worth of back-and-forthing between one of your staff members and myself, with no resolution. Then, when that staff member refers the problem to someone at another (higher?) level or department, the problem is resolved within a day.