Windward System Five

Qui utilise Windward System Five ?

Ce logiciel aide les petites et moyennes entreprises de commerce de détail et de gros à avoir un contrôle total de leur activité. Windward System Five est rapide et facile à utiliser. Cette solution cible les entreprises qui vendent, entretiennent ou louent des stocks.

Description de Windward System Five

Windward System5 dans le cloud est un système de gestion d'entreprise complet pour les entreprises qui vendent, entretiennent ou louent des stocks. Le logiciel comprend des fonctionnalités de base point de vente, CRM, inventaire et comptabilité ; il fonctionne en temps réel, entièrement intégré. L'ensemble des fonctionnalités et la flexibilité de cette plateforme permettent à des marchés verticaux diversifiés comme équipement de la maison, entreprise individuelle (OPE), location et centre de jardin, de prospérer grâce à l'utilisation quotidienne de System5 sur le cloud, qu'il s'agisse d'une boutique unique ou d'une chaîne nationale.

Informations sur Windward System Five

Windward Software

http://www.windwardsoftware.com

Fondé en 1984

Vidéo de Windward System Five
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Présentation des tarifs de Windward System Five

Windward System Five n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Windward System Five est disponible à partir de 129,00 $US/mois.


À partir de

129,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement et prise en charge de Windward System Five

Ressources d'aide

  • Service de support permanent (réponse directe)
  • En ligne

Déploiement

  • Cloud, SaaS, web
  • Installation (Windows)

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Webinaires
  • Documentation

Windward System Five - Fonctionnalités

  • Gestion des cartes cadeaux
  • Gestion des commissions
  • Gestion des prix
  • Gestion des remises
  • Gestion des stocks
  • Lecture de codes-barres
  • Suivi des retours
  • Suivi des ventes
  • Support de carte de fidélité
  • e-commerce
  • Écran tactile

Logiciels de caisse pour magasins : afficher la liste complète

  • CRM
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des bons de commande
  • Gestion des commandes
  • Gestion des commissions
  • Gestion des employés
  • Gestion des marchandises
  • Gestion des retours
  • Rapports et analyses
  • Vente par correspondance
  • e-commerce
  • e-mail marketing

Logiciels de gestion de points de vente : afficher la liste complète

  • Codes-barres
  • Facturation
  • Gestion de la maintenance
  • Gestion des clients
  • Gestion des commandes
  • Gestion des réservations
  • Gestion des stocks
  • Rapport d'utilisation
  • Suivi des ressources

Logiciels de location de matériel : afficher la liste complète

Windward System Five - Alternatives

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Avis sur Windward System Five

Lire tous les avis

Note moyenne

Facilité d'utilisation 3,6
Service client 3,7
Fonctionnalités 3,8
Rapport qualité-prix 3,6

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Écrivez votre avis !
Scott W.
Director of Operations
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/10/2017

"A powerful POS with unlimited flexibility, reliable stability, and great support staff."

Commentaires: Saved our company time and money in the ling run. Being able to customize the look, feel, and functions of the application let us implement EXACTLY what our company needed. We evaluated MANY other products before choosing Windward, and nothing comes close. It was one of the better decisions made in our organization, and is a big personal red-feather in my hat.

Avantages: - Extremely customizable. Allows you to customize anything from report, to custom price-labels, to customized POS screen (even changing the size/color/look of virtually every button). If you are a little more adventurous, you can even write code that allows you make your own functions. - Easy to learn. For as advanced as this is, most people can pick up on the majority what thy need in a day. For those who want to do more, their is a complete 'Windward Academy' that you can watch videos and read comprehensive guides. - LOTS of support. If I ever have a question, there are about ten people I can call. Of-course, they have 24/7 technical support, but virtually anyone in the company is eager and willing to help. I can call my account manager, or any number of others I have talked to throughout the installation process. Even the lovely receptionist is awesome has walked me through issues on more than one occasion. - Philippines support. You might think this would be under the "Cons" section; but it isn't. The Philippines support is not outsourced like other companies, but they are actual employees working in a Windward office in Cebu. They all speak great English, are EXTREMELY knowledgeable about the product, and aim to please. No matter how frantic I am when I call, they never get upset and are always positive. And they are not going to give up until it's fixed. - You typically don't find this level of customer service in Western support groups.

Inconvénients: - Price tag will be your biggest hurdle. And some features will cost you extra. Having to pay extra to have the software integrate with our merchant account is probably the biggest complaint I have with the company. But even this is vastly outweighed by the Pros. If you want the best, it probably isn't going to be the cheapest. - There are occasional errors that pop up and random issues. But 90% of these are self-resolving (very intuitive software). For the other 10%, support is right there to remote in and stay with you until it's resolve.

  • Source de l'avis 
  • Publié le 26/10/2017
Ed W.
Partner
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/01/2021

"Using Windward in a Small Shop"

Avantages: Windward offers a comprehensive set of features, more than we will ever use. What drove us to purchase Windward is that its POS features are fully and seamlessly integrated into its accounting software. That means that both our POS and accounting data is up to date and current at all times. No integration with other software is required. Windward does it all. Another thing I like about Windward is the quality of Windward's support. Windward not only sets the system up for you and makes sure that all you point of sale devices work (barcode scanners, printers, etc), but if you are a cloud customer or have a maintenance contract, Windward will also remote in to your machines and fix any issues you may have. In addition, they have an on-line learning academy with training videos, documents, etc. that help you continue to learn the functionality of the system. They also offer live sessions on specific issues like maintaining inventory, year-end procedures, etc. We needed a lot of hand holding when we first started--I had no previous experience with POS software--and Windward successfully guided even a slow learner like me!

Inconvénients: Windward is continually upgrading its software to provide additional functionality or to streamline its processes. We recently moved to the cloud version of Windward, and that has reduced some administrative overhead for us--no need for backups, no need to install updates, and greater data security. So overall, it's a plus. But there is one feature I miss in the cloud version. When our software was installed on site, we were able to print barcode labels directly from Windward to our barcode printer, a Zebra ZT510. That feature no longer works for us in the cloud, and I'm told that the reason why is that the cloud version of Windward does not currently support our particular printer. I'm still looking for a better answer from Windward. But what that loss of functionality means for me is that I must now create a separate barcode database in Excel, link that database to Zebra's barcode software, and print my barcode labels through it. So you should pay close attention to the particular peripheral hardware that Windward supports.

  • Source de l'avis 
  • Publié le 26/01/2021
Michelle H.
Office Manager
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    3 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 31/10/2017

"Would like to set up the system again knowing so much more now than was first told."

Avantages: Windward is easy to navigate and manipulate. Inventory items are easy to add and change. Like the way the payroll system integrates with Windward so no need to journal . Love the support I have received when requiring assistance from the team in the Philippines . They are prompt in getting back to you and try to assist at all times.

Inconvénients: When trying to customise the system to suit our requirements alot of manual hours are required to change simple things like updating prices and modifications. When we needed to collect information from the system we required a special programme be written to fulfil government requirements. This additional reporting is cumbersome to produce.
There is also alot of double entry when making a payment and then having to do a journal entry to reflect the same. A journal entry should be automatic.
Would like the ability to make ledger numbers inactive
Although we have a very confusing payroll and tax system, we experienced many issues with setting up the payroll system with this year being the first year we have successfully produced a payroll summary. Even then it required alot of double/triple checking to ensure the information was correct. Adding a new employee is once again difficult and time consuming. It would be great to be able to copy an existing one.

Réponse de l'éditeur

envoyé par Windward Software le 03/11/2017

Thank you, Michelle, for taking the time to provide a review of your experience with Windward System Five. It's nice to hear that you are pleased with the support you have received from our Client Services team.

In terms of your concerns, we're confident that there are means to make some of the processes you mention more efficient. At your convenience, please contact your Account Manager at +1 (800) 663-5750 and ask to be registered for The Windward Learning Academy. This is a user-friendly yet comprehensive online source of System Five tutorials, which provide step-by-step solutions for all product features and nearly all possible scenarios.

Windward Software is continuously evolving and enhancing Windward System Five, and, in developing each product release, we examine client feedback to ensure that we are delivering a solution that meets and exceeds needed functionality.

  • Source de l'avis 
  • Publié le 31/10/2017
Todd Y.
manager/it
Vente au détail, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 10/02/2021

"Windward and You. The tutorial."

Commentaires: We have solved issues with double ordering Special Orders, have streamlined Purchase Orders, Receiving, Price Changes, Showroom tag printing.
I am able to compile reports simply, where it use to take days.
Taking inventory is so much faster using data collectors and being able to import the files.

Avantages: Our old system was very outdated and Windward has made it so much simpler and quicker to get our monthly/quarterly reports. Integration between order taking and purchasing has helped speed up the ordering process & stop mistakes being made. Love the virtual warehouse option.

Inconvénients: What i feel is missing is:
1. Freeform 1 & 2 can be data loaded in. Freeform 1 can be on a report, but Freeform 2 can not.
2. Sales/Upsell warnings can be on a report, but not data loaded.
3. Purchase warnings can be data loaded, but not put on a report.
(Invoice Warnings can be data loaded & put on a report)
4. There is no where to search "Non-Stock Special Orders" by number or supplier in history.
5. A report that can show me all items sold per book month with the following parameters.
sales clerk name, Invoice #, Date of sale, Customer name, Qty, Item #, Price ea., & Price total.
A report that will pull ALL items. (stock, Non-stock).
Currently i have to use 2 different reports, export to excel, and then combine them to create the report i need to send to suppliers for their sales incentives (spiffs). Granted this is alot better than the old computer system, but still takes longer than it should.
side note: i have seen and experienced so far that if someone requests an addition, that the programs will do ONLY what was asked for. Example: you were asked to increase item #'s and part #'s to 50 characters. That was done, but they didnt change non-stock special orders where you have to manually type in the characters. When i caught this problem and brought it up to tech and the programers, the response was " they didnt ask for that to be done" and "it is what it is". Same with items i listed. can data load, but not put on reports.

  • Source de l'avis 
  • Publié le 10/02/2021
Victoria V.
Accounts Receiable
Matériaux de construction, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    3 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 26/01/2021

"Feeling Confident"

Commentaires: Have learned a tremendous alot this year, in particular about inventory - still a long way to go.

Avantages: Overall it has been pretty easy to learn this program

Inconvénients: Some of the reporting features make getting an accurate snapshot of what is occurring in the company a little difficult

Réponse de l'éditeur

envoyé par Windward Software le 17/02/2021

Hi Victoria,
Thank you for taking the time to write a review! More importantly, thank you for investing time in learning more about how Windward works for your business.

We appreciate your comment about reporting. Since there are so many reports available it is sometimes hard to nail down one that works best for you. There's also the option to design your own reports.

Here's some info on that topic: https://blog.windwardsoftware.com/windward-insider/design-inventory-reports-get-insights-make-informed-decisions

If you would like some one-to-one training and help with reporting, you may want to check out the Reporting package from the Windward Professional Services Catalog. The bottom line is that we're here to help you improve and get more from Windward System Five.
If you have any questions or concerns, please do not hesitate to contact us at any time: +1 (800) 663-5750.

  • Source de l'avis 
  • Publié le 26/01/2021