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GAGEtrak
Description de GAGEtrak
Fort de plus de vingt ans d'expérience, GAGEtrak est un logiciel de gestion de l'étalonnage utilisé par plus de 12 000 entreprises dans le monde entier. GAGEtrak vous permet de mieux gérer votre charge de travail, de minimiser les coûts des heures supplémentaires, de maintenir les calendriers de production, d'être conforme aux normes et de le rester. Utilisez GAGEtrak pour gérer les gages, surveiller les étalonnages programmés et non programmés, suivre les emplacements des gages, générer des ordres de travail, utiliser le gage R&R d'ANOVA et bien plus encore.
Qui utilise GAGEtrak ?
Recommandé par les auditeurs qualité, GAGEtrak est utilisé par plus de 12 000 installations dans le monde entier issues de pratiquement tous les types de secteurs pour gérer les gages, maximiser la productivité et assurer la conformité aux normes.
GAGEtrak ne vous convainc pas tout à fait ?
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GAGEtrak
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Avis sur GAGEtrak
Easily setup my calibration program
Commentaires : Ease of use and a reduction in the learning curve.
Avantages :
Ease of use made training other personnel on how to use the program very easy. We currently have three calibration specialists trained on this software package.
Inconvénients :
Copying of gages from one database to the next is difficult and thus caused me many problems. Our goal was to set up this program at two different plants.
Réponse de l'équipe de CyberMetrics
il y a 6 ans
Hello John, Thank you for taking the time to post your review of GAGEtrak - we are thrilled that you've had success with it! If you are still needing to migrate data, please contact us, as we can certainly help with that. 1-800-777-7020
Great software, saves time!
Commentaires : Time saver, great organizing, and scheduling.
Avantages :
I like the software to monitor our gage calibrations, and like the cloning feature so that adding new gages only takes a couple minutes. I also like the different reports, and the export feature.
Inconvénients :
The inability to edit the dropdown lists are a constant nuisance. The upgrade cost is excessive. I also would like to see more automation.
Réponse de l'équipe de CyberMetrics
il y a 6 ans
Thank you for posting your review of GAGEtrak - we're so glad it's such a time-saver for you! Please take a look at the help system or user guide in the Drop-down Lists section of the Program Conventions chapter OR in Setup ¿ Drop-down List Management (the section titles differ based on the version of GAGEtrak you have). If you are already familiar with this, It's possible that your user permissions disallow these types of changes. Please feel free to contact us at any time for further assistance. We're always here to help!
Application crashes
Commentaires : The application is not very stable crashes very frequently on our Windows 10 computers. Their support tickets seem to sit unanswered until phone calls are made to them. They have a lot of possible configurations for it, but don't seem to know how to support those configurations correctly. Then when troubleshooting, the application is smart enough to record log files of all the activitiy, which includes information that I would think is relevant to troubleshooting it, but support often doesn't even ask for the application's log files, seems like they just try random things to get it fixed. The whole thing has been a very frustrating experience.
Avantages :
Has all the features needed from software like this. Ability to print calibration labels directly from the software.
Inconvénients :
Very unstable, runs but not well. Application crashes at least once a day for the users, and frequently has major issues with getting it running reliably. CyberMetrics support has been unable to determine if it's an issue with the database or an issue with the application itself.
Réponse de l'équipe de CyberMetrics
il y a 5 ans
Troy, First, I am very sorry you are having such a challenging experience. I will have our support manager contact you and work with you to find a resolution so that your team can enjoy the benefits of GAGEtrak. Thank you for sharing your experience and for giving us the opportunity to make it right.
We rarely have issues when we do everything is answered within a quick email
Avantages :
How quickly it links with the database.. Easy to setup within our organization. Very user friendly!!
Inconvénients :
Sometimes the database crashes. When it crashes we have to get a backup from our server and restore it. It happened often at first, but not so much now. When installing the software I have to move the install file from our network folder and put it on the pc that I'm installing it to, otherwise it takes an hour to install. We don't have that issue with any of our other software.
Réponse de l'équipe de CyberMetrics
il y a 6 ans
We really appreciate your input on GAGEtrak - thank you for taking the time to post your review! Regarding your database and install issues, please do feel free to contact our tech support team at any time - they will be happy to find a solution for you. 1-800-777-7020
Very efficient software
Avantages :
Navigation is pretty easy. There are many different reports that are available. The dashboard is very handy and lets you know in a snap shot where you are.
Inconvénients :
There are occasional issues with the software freezing up and having to close out and restart, but what software doesn't have these issues? Some of the reports don't allow you to view gages the way you would think.
Réponse de l'équipe de CyberMetrics
il y a 6 ans
Thank you for your GAGEtrak review! We're glad to know that it's working well for you and if you'd ever like assistance with creating custom reports, please contact us any time. 1-800-777-7020
