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Lone Wolf Back Office
Description de Lone Wolf Back Office
Lone Wolf Technologies fournit aux courtiers immobiliers d'Amérique du Nord des solutions pour intégrer et automatiser les fonctions de comptabilité et de gestion d'entreprise dans le courtage, améliorant ainsi les performances, les opérations et la rentabilité pour l'ensemble de l'entreprise.
Qui utilise Lone Wolf Back Office ?
Courtiers immobiliers d'Amérique du Nord cherchant à améliorer leurs opérations commerciales et leur profitabilité.
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it's easy to get around the program, and should issues arise...customer service is right there !
Commentaires : It's quick, it's simple, and takes the worry out of accounting as there is nothing you can do wrong within the program as it can be quickly corrected if necessary!
Avantages :
That it stores everything that you do within the program so you don't need to worry about missing anything!
Inconvénients :
At first it was a little cumbersome - but after getting assistance and learning the program and its functions-I have nothing to report for not liking the program! It's a great program!
I can go on an on about how amazing the customer support is! They are really knowledgeable!
Commentaires : How to run reports, how to enter the deals into the system.!
Avantages :
I've joined the real estate industry just over a year ago, and have been a deal administrator working at Rego Realty Inc. This tool has tremendously helped me in my role as well as to help run reports to determine how well agents are doing, as well as how the company is doing. The customer service has been fabulous every time I call in. The customer service representatives troubleshoot and ask questions while they figure out the best possible solution. They have emailed me detailed instructions of how to fix an issue I have had while I continue to document the valuable information that they give me ! Thank you for your amazing customer service and for being so patient, and friendly on the phone! Much appreciated!
Inconvénients :
I wish there were more free tutorials as to how to use the software. I feel that with more tutorials, I will be able to have a better understanding, and also try to find the answer for myself, instead of calling in for support. In order to update a contact, like a seller or a buyers information, I wish they would auto populate or update each deal automatically instead of having to go into each deal to update the contact information. There may be an easier way, but I still don' t know
Client for 10 years.
Commentaires : Not much
Avantages :
Easy to use back end. Rarely down. Easy to purchase spammy articles. Training modules are easy to find
Inconvénients :
Price continually went up. Services didn't change much. Technology became outdated. Mobile application was not much to look at. The company seemed behind the curve in having responsive Web 2.0 styled sights with responsive mobile. Also I asked for them to match offers that are available in the marketplace for better sites, they had no interest in doing so. Now I'm a firmer customer with twice the site at half the price. This company is in a downward spiral in my option, with out a major shift in technology and pricing there days are numbered. The kicker to your last month with this company is paying for services that you will not be receiving.
Réponse de l'équipe de Lone Wolf Technologies
il y a 7 ans
Hi Andrew, I wanted to start by thanking you for taking the time to leave a review. While we are disappointed to read that you were not completely satisfied with our services, your feedback will be valuable as we look to continuously innovate and improve our solutions for a better client experience. I understand that our inability to meet your budget and match a competitor¿s pricing would be upsetting, however, we are committed to providing the same value-based pricing to all of our clients. Again, thank you for taking the time to provide feedback. If you would like to discuss your experience further, please feel free to contact clientsuccess@lwolf.com.
This software is everything I need to do my job and more. I always feel in control and organized.
Commentaires : It is the only realestate specific software I have ever used in my position, but it does everything I need and more so I have never even considered looking at anything else.
Avantages :
Every task that I need to complete in my day can be easily performed. The program was easy to learn to use and the help menu clearly covers any task I am not familiar with. My owners and our realtors are thrilled with how easily I can pull up any report they need in just minutes. In an office of 30+ realtors keeping organized is key, and I always feel well organized and in control with this program. The hosted site allows us to be worry free about losing any data. And the customer support is easy to access.
Inconvénients :
I truly have nothing negative to say. Other than the occasional update that has caused a brief disruption to my day, the program has always done everything I need it to.
LW has been diligent and proactive in working with us.
Commentaires : Business Management
Avantages :
I like the Integration the LoneWolf software allows with other systems and the subsequent time savings it allows for our staff. This, of course, results in a cost savings. Additionally, I like that this system allows us to assign access to different users according to what their role is within the company and what they are responsible for managing. This system is one of the few that allows for multiple office management. In the event that there are issues in the data, I like that Lone Wolf staff works proactively with us to correct the issue and to locate the source of the issue.
Inconvénients :
Although the integration is better than other competing systems, it still is not as complete as I would like to see it. Additionally, I find it challenging to locate the reports that I want to run.
