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Description de TrackWise
TrackWise propose une approche globale de la gestion de la qualité. Cela contribue à accroître la visibilité et la transparence de votre entreprise et de vos chaînes d'approvisionnement. Il vous aide à relever les principaux défis, y compris des exigences de conformité plus strictes, des budgets plus serrés, une plus grande complexité de l'infrastructure et des attentes plus fortes des clients. Plus important encore, il automatise les processus de qualité et, par conséquent, améliore l'efficacité, ce qui vous permet d'aller au-delà de la conformité et d'apporter de réelles améliorations à la qualité du produit.
Informations sur TrackWise
Sparta Systems
http://www.spartasystems.com
Fondé en 1994
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Déploiement et prise en charge de TrackWise
Ressources d'aide
- Service client/e-mail
- Support téléphonique
- Support 24/7 (réponse directe)
Déploiement
- Cloud, SaaS, web
- Android (mobile)
- iPhone (mobile)
- iPad (mobile)
Formation
- Formation présentielle
- En ligne en direct
- Webinaires
- Documentation
TrackWise - Fonctionnalités
Logiciels d'action préventive et corrective
- API
- Alertes et remontée des problèmes
- Alertes par e-mail
- Alertes/Notifications
- Analyse des causes profondes
- Analyse des risques
- Analyse en temps réel
- Assurance qualité
- Champs personnalisables
- Contrôle de qualité
- Contrôle du processus d'approbation
- Contrôles/Permissions d'accès
- Données en temps réel
- Examen de documents
- Formulaires personnalisables
- Gestion de la conformité
- Gestion de la formation
- Gestion de versions
- Gestion des audits
- Gestion des changements
- Gestion des documents
- Gestion des dossiers de formation
- Gestion des flux de travail
- Gestion des fournisseurs
- Gestion des incidents
- Gestion des inspections
- Gestion des plaintes
- Gestion des risques
- Gestion des tâches
- Intégrations de tiers
- Logiciels d'actions préventives et correctives
- Mises à jour en temps réel
- Modèles de documents
- Modèles personnalisables
- Monitoring
- Outils de collaboration
- Piste d'audit
- Rappels
- Rapports en temps réel
- Rapports et statistiques
- Rapports personnalisables
- Signature électronique
- Stockage de documents
- Suivi de la progression
- Suivi des activités
- Suivi des non-conformités
- Surveillance en temps réel
- Tableau de bord d'activités
- Visualisation de données
- Évaluation des risques
Logiciels d'action préventive et corrective : afficher la liste complète
Logiciels de compliance
- API
- Alertes de risque
- Alertes et remontée des problèmes
- Analyse des risques
- Archivage et rétention
- Audit de sécurité
- Audit des contrôles
- Automatisation des processus et flux de travail
- Autorisations basées sur les rôles
- Conforme HIPAA
- Conformité FDA
- Conformité ISO
- Conformité OSHA
- Conformité Sarbanes-Oxley
- Contrôles/Permissions d'accès
- Données en temps réel
- Enquêtes et feedback
- Gestion de la conformité
- Gestion de la formation
- Gestion de versions
- Gestion des audits
- Gestion des documents
- Gestion des flux de travail
- Gestion des formulaires
- Gestion des incidents
- Gestion des modèles
- Gestion des risques
- Gestion des stratégies
- Gestion des tâches
- Gestion des évaluations
- Intégrations de tiers
- Logiciels d'actions préventives et correctives
- Modèles personnalisables
- Monitoring
- Notifications en temps réel
- Piste d'audit
- Prise en charge de plusieurs langues
- Rappels
- Rapports en temps réel
- Rapports et statistiques
- Rapports personnalisables
- Respect de l'environnement
- Stockage de documents
- Suivi de la conformité
- Suivi des activités
- Surveillance en temps réel
- Tableau de bord d'activités
- Visualisation de données
- Workflow configurable
- Évaluation des risques
TrackWise - Alternatives
Plus d'alternatives à TrackWise
Avis sur TrackWise
Lire les 19 avis
Carrie N.
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Note globale
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Facilité d'utilisation
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Fonctionnalités
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Support client
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Rapport qualité-prix
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 30/04/2018
"Trackwise is very user friendly, efficient database. Our auditors really enjoy working in it."
Commentaires: We were able to create and implement a database that was simple yet met the needs of the business, users and clients.
Avantages: The software is very easy to use for both auditors and clients. We were able to configure the system to do exactly what we needed without having to modify our processes to fit the database. We were able to make the database fit our processes. In the past, with other databases, we needed to change our processes to make them fit to what the database could handle. Trackwise was totally configurable so we didn't have to worry about changing our process while trying to train users to the new system. The auditors feel it really makes it easier for them to get their jobs done and clients report that they really like the system because it is so easy to use. Changes to the system are super easy as well.
Inconvénients: There really isn't anything we don't like about the software. This is the 4th database I have used since joining Quality Assurance and it is by far the most configurable and easiest to use. The support team was wonderful to work with and enhancements to the system are easy to do.
Réponse de l'éditeur
envoyé par Sparta Systems le 08/05/2018
Thanks so much for your feedback, Carrie! We're glad to hear that both you and your company have gotten so much value from using TrackWise, If there's ever anything you'd like to see enhanced, or you simply have a suggestion for a new feature please do not hesitate to contact us. We rely on users like you to help us shape our product roadmap.
- Source de l'avis
- Publié le 30/04/2018
David K.
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Note globale
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Facilité d'utilisation
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Fonctionnalités
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Support client
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Rapport qualité-prix
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 09/03/2021
"TrackWise - not for the faint of heart but highly customizable"
Commentaires: The company I worked for before I retired needed a new CRM application that had a huge list of specialized requirements due to a host of government (FDA) regulations. I joined the project in year 4 of a 5-year effort so was not able to take the training and get the experience with the product the other team members had, which was a disadvantage for me. During this 5-year project there were many software updates to TrackWise... most of which were good or even initiated by us; but some caused re-design of our user interface or interfaces to other system, which partially delayed deployment.
Avantages: I liked the fact it was highly customized, even though it was a lot of work to set up, you could make the database have exactly the data points we needed and the screen display could look exactly the way we wanted it to, without having a pre-designed template for a different industry (or something else not useful).
Inconvénients: The training for developers and administrators is very extensive and also very expensive. While much of it can be done on-line, most of the training materials only make sense when you are walked through it by a knowledgeable instructor... in person in MA or on-line. Steep learning curve
- Source de l'avis
- Publié le 09/03/2021
Cerrone D.
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Note globale
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Facilité d'utilisation
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Fonctionnalités
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Support client
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Rapport qualité-prix
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 30/04/2018
"Overall"
Commentaires: We have been able to fully support any agency approvals.
Avantages: I like the core solutions of the software to be able to configure the workflow to match the business process as suppose to fitting our business process to the software capabilities.
Inconvénients: The query manager is very limited. Currently there is no option to conditionally hide or lock data fields.
Réponse de l'éditeur
envoyé par Sparta Systems le 09/05/2018
Hi Cerrone. We're sorry to hear that you've been unhappy with TrackWise. We'd love to connect with you one-on-one to understand how best to guide you through the parts of the solution you've been struggling with. We want to make sure you're 100% satisfied and getting the full value of TrackWise. Please feel free to reach out to your account rep or email our support team at your earliest convenience: spartacare@spartasystems.com
- Source de l'avis
- Publié le 30/04/2018
Allison T.
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Note globale
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Facilité d'utilisation
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Fonctionnalités
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Support clientSans note
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Rapport qualité-prixSans note
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 20/07/2021
"Trackwise is a great tool for tracking loads of things."
Commentaires: Great. Easy to learn and very essential to my position.
Avantages: Trackwise has so many built in features to make it meet requirements and is extremely useful to track so many things. In such a large company being able to locate the records of what is happening is very useful.
Inconvénients: I can’t think of too many things for what I like least. Possibly just the way it looks and flows is a little dated but it’s functionality outweighs that for sure.
- Source de l'avis
- Publié le 20/07/2021
Andrea B.
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Note globale
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Facilité d'utilisation
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Fonctionnalités
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Support client
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Rapport qualité-prix
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 30/04/2018
"not user friendly and intuitive, technical basis rather old"
Commentaires: Global transparency and the possibility to generate KPIs. As well harmonization of processes was possible. Easy escalation process to grant information flow.
Avantages: it is highly accepted by regulators and provides state f the are customizable workflows, The software is scalable and can be easily rolled out to various sites.
Inconvénients: The software is not user friendly and intuitive. It requires extensive training to work with it. The possibilities for user rights and view right are limited and the statistics with "Quality view" does not really work.
Réponse de l'éditeur
envoyé par Sparta Systems le 08/05/2018
Hi Andrea - Thanks for providing your feedback! We know that past versions weren't as easy-to-use and have done a lot to improve user experience as of version 9. Sorry to hear that you're unable to use QualityView. Please schedule some time with our support team. We want to help you get the full value from the capability!
- Source de l'avis
- Publié le 30/04/2018
