SAP Concur

SAP Concur

par SAP Concur

Qui utilise SAP Concur ?

L'éditeur compte parmi ses clients de nombreuses PME et grandes entreprises du Fortune 500. Tirez parti des solutions de gestion des dépenses dont vous avez besoin aujourd'hui et faites-les évoluer au rythme de votre entreprise demain et à l'avenir.

Description de SAP Concur

SAP Concur offre aux entreprises de toutes tailles et de tous niveaux une solution qui va bien au-delà de l'automatisation grâce à un système de gestion des dépenses entièrement connecté englobant les déplacements, les notes de frais, les factures des fournisseurs, la conformité et les risques. L'expertise internationale, les innovations de pointe et l'écosystème dynamique de partenaires et d'applications de l'éditeur permettent de dégager des informations stratégiques qui aident les entreprises à gérer leurs dépenses de manière plus simple et proactive.

Informations sur SAP Concur

SAP Concur

http://www.concur.com

Fondé en 1993

Prix de SAP Concur

SAP Concur n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de SAP Concur ci-dessous.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

SAP Concur - Fonctionnalités

Logiciels de comptabilité fournisseurs
Alerte de paiement en double
Contrôle du processus d'approbation
Détection de fraude
Extraction de données
Formulaire 1099
Gestion de la trésorerie
Gestion des fournisseurs
PO Reconciliation
Recurring Payments
Rédaction de chèques
Suivi de l'évolution des factures impayées
Traitement des factures
Transfert électronique de fonds
Accès mobile
Gestion des restrictions
Gestion des réservations
Gestion des stratégies
Rappels
Rapports et analyses
Real-time Alerts
Réservation de voyage en ligne
Suivi des frais
Tableau de bord
Workflow d'approbation
Contrôle des dépenses
Contrôle du processus d'approbation
Gestion des flux de travail
Gestion des remboursements
Gestion des reçus
Prise en charge de plusieurs devises
Suivi du temps et des dépenses

Avis sur SAP Concur

Afficher 5 avis sur 1 186

Note globale
4.2/5
Facilité d'utilisation
4/5
Service client
3.9/5
Fonctionnalités
4.2/5
Rapport qualité-prix
4/5
Burak C.
Accounts Payable Analyst
Biens de consommation, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 07/01/2020

"Best for employee expenses"

Avantages: Easy to master and very easy to see and check the expenses of employees, especially if you do this in the AP department.

Inconvénients: The only missing part of this product is lacking the reporting feature. Every reports need to be done manually.

  • Provenance de l'utilisateur 
  • Publié le 07/01/2020
Tawanda M.
CWBTS
Gestion d'organisme à but non lucratif, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 12/02/2019

"Easy Workflows for Enterprise Expense Processing Efficiency"

Commentaires: Concur Expense is the ultimate Expense Management solution as I can confirm having migrated from a different solution from a different vendor. Concur has brought my organisation impressive Return on Investment and efficiency which affords us the agility and time to improve critical sectors of our enterprise. The support is top notch as the team is readily available and we also have local point persons trained from within the organisation. The deployment and integration was smooth since it is cloud based and doesn't require complex installation procedures and dependencies.

Avantages: I like the fact that it integrates well with other systems that we already use like the SunSystems API to allows us to integrate our SunSystems which the Finance department uses. I like its easy and clear workflows which are intuitive even for a novice and non technical stakeholder. I also like the customisation option because in my organisation we got an offering that uses our internal financial lingo and policies making it easy to transition to the system. I also like the report header function which allows you to enter repetitive fields that would be common for every expense so that it automatically populates them for you when you create a new expense. I also love the modern UX and UI which is consistent to most web apps that people are already used to. I like the fact that it is cloud based and only needs a browser to access the full application without having to install a client or agent or dependencies on your machine which improves mobility as you can do your business wherever you can get a browser and internet access. Mobility is huge in my organisation and this is a feature which save us lots of time and money. i like the feature which allows you to dedlegate roles to a colleague allowing someone to manage your requests and/or expenses on your behalf where you might be busy or on leave. I like the audit trail feature which allows efficient tracking of your requests and expense reports. This feature updates you on the status of your request at all times.

Inconvénients: The fact that you have to upload receipt images one by one and you have no option to multi select. However this is minor compared to the value I get from all the other features that it provides me. a few extra clicks wouldn't hurt.

  • Provenance de l'utilisateur 
  • Publié le 12/02/2019
Joseph H.
Expense Manager
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 21/03/2020

"Great software for small to medium sized businesses"

Commentaires: Overall, i’d say it’s a great software to start with, but for a business like mine that how now grown to over 1500 consultants, we have to explore other options.

Avantages: I liked that the softwares expense platform was very easy to use. The approval flow and reminders are great tools and often come in handy.

Inconvénients: It’s hard to keep track of what expenses have been paid and haven’t been paid.
Also the reporting aspect is very poor.

  • Provenance de l'utilisateur 
  • Publié le 21/03/2020
Utilisateur vérifié
Special Field Agent
Médias de diffusion, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 14/12/2019

"i Concur"

Commentaires: My overall experience with SAP Concur is fine in general. There are some issues they can definitely improve, especially when itemizing. Other issues I may encounter are partial reimbursements for employees. For example, if an employee books a hotel for a business trip but decides to stay an extra day (but it's a personal trip). It gets combined onto one bill that is paid with a corporate card. Concur doesn't make it easy for me to break down one expense so that one is billed to the company and one is reimbursed to the company by the employee.

Avantages: It's pretty intuitive and you can figure out how to use it rather quickly. It looks a little overwhelming when you first look at the dashboard. I manage my own expenses as well as for numerous executives at my company.

Inconvénients: I've encountered numerous problems when using this software, but I am not sure if it is a Concur problem or if it is based on filters my company might have imposed. It is still useful to bring these issues up in case other people may encounter them. Specifically when I enter expenses for other people I do not have the option of selecting "missing receipt affidavit" so I had to instead submit a PDF stating that the employee did not have a receipt. It's an easy fix, but just noting that I do not have the capability to select that option on my platform. There are other issues like itemizing for hotel stays. Even if I enter the number in correctly the system doubles the amount if it's a two night stay even if you have a meal for only one night. Sometimes I would have to divide the amount of that ONE meal into two, which is then inaccurate. Sometimes I purposely enter in 1 night (even if it's more than one night) and enter the total amount of the bill. It's an annoying workaround.

  • Provenance de l'utilisateur 
  • Publié le 14/12/2019
Utilisateur vérifié
Operations Manager
Vente en gros, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 29/12/2018

"High Tech, Dissappointing progress recently"

Commentaires: Started out strong, but the company’s work quality and responsiveness have dropped the last few years. The new changes are getting to a point of being comically bad.

Avantages: We selected this for the integration to company card, the ease of tracking, creating, and approving expenses. It has done all of those very well. It helped us out greatly as a small company trying to manage company cards for over half the company. The pricing model is small business friendly and helps it retain value for almost any business that has started with it.

Inconvénients: Since SAP has purchased them the user experience has gone down hill and is starting to plummet. The latest update is due to be forced on users first quarter this year. It is terrible, not a single redeeming feature and a huge step backwards for user experience. It is very error prone, makes viewing and accessing information almost impossible, and is single handled the worst change I have been seen implemented on an interface. The backend is a hybrid now of multiple peoples designs and many areas of the software seem “partially updated”. Four years ago you could teach to a new users, even admins, in under an hour or so, today everything takes a lot longer and every area has errors in the interface. The list of 3rd party ERPs it integrates to has not significantly changed in 4 years. There is still no automatic way for it to handle company card reconciliation with a statement and the best support is the sales team. That means to get a problem fixed you have to have someone pitch you on spending more, then if you can get them to understand that the product doesn’t work, you might get a call back within a month from support. If you try submitting your own issue, just don’t expect help. I’d honestly be fine with that, if it wasn’t there bill in china shop meant sloth in making UI changes. There is so much half done work, it really disappoints me on whether or not the service will remain usable in the future.

  • Provenance de l'utilisateur 
  • Publié le 29/12/2018