SAP Concur

Qui utilise SAP Concur ?

L'éditeur compte parmi ses clients de nombreuses PME et grandes entreprises du Fortune 500. Tirez parti des solutions de gestion des dépenses dont vous avez besoin aujourd'hui et faites-les évoluer au rythme de votre entreprise demain et à l'avenir.

Description de SAP Concur

SAP Concur offre aux entreprises de toutes tailles et de tous niveaux une solution qui va bien au-delà de l'automatisation grâce à un système de gestion des dépenses entièrement connecté englobant les déplacements, les notes de frais, les factures des fournisseurs, la conformité et les risques. L'expertise internationale, les innovations de pointe et l'écosystème dynamique de partenaires et d'applications de l'éditeur permettent de dégager des informations stratégiques qui aident les entreprises à gérer leurs dépenses de manière plus simple et proactive.

Informations sur SAP Concur

SAP Concur

http://www.concur.com

Fondé en 1993

Prix de SAP Concur

SAP Concur n'est pas disponible en version gratuite mais propose un essai gratuit.

Vidéo de SAP Concur
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Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

SAP Concur - Fonctionnalités

  • Alerte de paiement en double
  • Contrôle du processus d'approbation
  • Détection de fraude
  • Extraction de données
  • Formulaire 1099
  • Gestion de la trésorerie
  • Gestion des fournisseurs
  • Paiements récurrents
  • Rapprochement des bons de commande
  • Rédaction de chèques
  • Suivi de l'évolution des factures impayées
  • Traitement des factures
  • Transfert électronique de fonds

Logiciels de comptabilité fournisseurs : afficher la liste complète

  • Accès mobile
  • Alertes en temps réel
  • Booking Management
  • Gestion des restrictions
  • Gestion des stratégies
  • Rappels
  • Rapports et analyses
  • Réservation de voyage en ligne
  • Suivi des frais
  • Tableau de bord
  • Workflow d'approbation

Logiciels de gestion de voyages : afficher la liste complète

  • Contrôle des dépenses
  • Contrôle du processus d'approbation
  • Gestion des flux de travail
  • Gestion des remboursements
  • Gestion des reçus
  • Prise en charge de plusieurs devises
  • Suivi du temps et des dépenses

Logiciels de notes de frais : afficher la liste complète

SAP Concur - Alternatives

Plus d'alternatives à SAP Concur

Avis sur SAP Concur

Lire tous les avis

Note moyenne

Facilité d'utilisation 4
Service client 3,9
Fonctionnalités 4,1
Rapport qualité-prix 4

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Écrivez votre avis !
Daniel L.
Clinical IT Consultant II/ Project Manager
Appareils médicaux, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 03/12/2019

"SAP Concur"

Commentaires: overall, I really think this product is great and a huge improvement from our previous tool.

Avantages: it is easy to upload receipts and match to my expenses, either via image or pdf document.
the mobile app is a life saver for someone that has trouble with keeping receipts.

Inconvénients: My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.

  • Source de l'avis 
  • Publié le 03/12/2019
Renaud M.
CCO
Appareils médicaux, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 06/10/2020

"Fully featured , comprehensive app"

Commentaires: Have been using concur for many years in small or large businesses. Product is relatively easy to use for the amount fo features it has. Very comprehensive. Has evolved nicely.

Avantages: Full feature, relatively easy to use and integrate.
Nice evolution from the beginning
Good mobile application
Adding features regularly

Inconvénients: Can be slow to use
Not always very intuitive
Credit card integration may not be flawless
While using the trip booking system, does not always display all options, hence takes longer than necessary

  • Source de l'avis 
  • Publié le 06/10/2020
Chris H.
HR & Technology Coordinator
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    3 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 07/07/2016

"Complex and glitchy but better than other options"

Commentaires: My experience is generally positive - system is up most of the time, things work like they are designed to, etc. But we have frustrations which seem to be common to most tech companies these days - assumptions are made about how things work in other people's businesses and then tech is designed to meet those assumptions, which may or may not be correct. Then when I try to deal with sales and technical support to meet my needs, I'm told that the system can't do what I want because its not designed that way. I've managed technology transitions of hardware and software infrastructure for public agencies, professional associations, law firms, and labor unions and in my experience, a technology design team is usually very focused on meeting one or two primary needs such as expense reporting and policy enforcement and will design a system to do that. But very rarely does the team have on the ground experience in how that system will be integrated into the day to day lives of their customers. A sales team might deal with that when sales time comes, but it doesn't seem to be taken into account at the design level and in some cases it may be too late at that point. This has been my primary experience with Concur. More specifically, data disappears some times - which support claims must be user error because it can't be duplicated on their end. Its possible, but since I've gotten multiple reports of data loss from both tech and non-tech friendly people, I'm not sure that's the whole answer. In addition, although tech savvy users have no problems with the navigation and features, less tech savvy users struggle significantly. Also, because we have a complex accounting system that cannot be accommodated by Concur reporting, we still have to manually extract the data and enter in spreadsheets to get it into the format we need for accounting system import. I've discussed this issue with a Concur programmer and my account rep and they agree that what I need cannot currently be gotten from the system. Finally, when things go wrong in the feed between Amex and Concur it just becomes a blame game - its not our fault but theirs - doesn't really get me to a solution. So, it may be that I have too much work and just wish Concur were able to do more, but I find it limited in its usefulness except for that small group of users for whom it works perfectly.

Avantages: All the information is in one place, easy to access from any location, generally customizable. Working on integrating travel which should provide greater value. Generally logically designed and easy to use as an administrator.

Inconvénients: Structure of expense types and cost tracking is too rigid; ability to customize outputs is limited to standard accounting systems. But as a non-profit and a union, I don't have a standard accounting system. I need to be able to report in formats required by the federal government (LM2), the State of California (FPPC/Lobbying Reporting), and my board of directors. But the Concur system doesn't have sufficient flexibility of variables to allow for the generation of the complex account code system we use because of these conflicting reporting needs. So if anyone ever comes out with an expense reporting software that takes those unique needs into account, I will jump in a second. But no one else has anything better so far. In addition, the fact that any custom fields I create do NOT integrate with the Concur mobile software means that my users have to enter their data in on the mobile and then go to the desktop and add additional data. Before we used custom fields, they were able to use the mobile system exclusively, but we weren't getting all the information I need. So now we have a hybrid system that requires working on the report twice, once when the receipt is uploaded from their mobile device and then again when they want to add the cost centers and submit the report. Doesn't make my users very happy and costs more in time and effort than no customization. Receipt management at the accounting review level is also very limited and frustrating. Assumes too much

  • Source de l'avis 
  • Publié le 07/07/2016
Jennifer J.
Finance & Operations Manager
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 08/09/2020

"Significantly Reduced Company's Risks"

Commentaires: Overall, the system is great for what we wanted to do (made the whole payments process more streamlined, reduces risks, provides audit trail, etc.) and at a great price point with great support!

Avantages: Relatively simple to set-up (incl. expense accounts, users, ACH, etc.). The implementation team on SAP Concur was great and made sure we have the functions we need and provided guidance/training to make sure we know how the system works. Excel integration to our accounting platform, Xero, is relatively easy to manage/process. I haven't looked into the XERO-SAP Connector app, but will do so in the near future. The multi-user approval flow allows invoice owners to input the invoices they are responsible for and then goes to relevant department head for review/approval and finally to senior management for expenses greater than a certain amount -- the process greatly reduces our risk exposure and allows relevant parties visibility into the expenses. Great troubleshooting team that responds quickly and resolves issues on a timely basis.

Inconvénients: The application does not allow payments in foreign currency. I was directed to their partner, PaymentsHub, for this, but as of now, I'm still trying to get that system set-up because of issues with the bank.

  • Source de l'avis 
  • Publié le 08/09/2020
Lashundra C.
District manager
Services financiers, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/11/2019

"Concur for travel expense"

Commentaires: Being able to load receipts and not having to keep up with them. Recently we have added tripit to it. To make our travel booking easier. It had truly been a great asset to our company.

Avantages: We use to have to do our expense Report by hand but now with concur the process is done in no time.

Inconvénients: The mileage tracker in my opinion still needs a little work.

  • Source de l'avis 
  • Publié le 26/11/2019