Pour qui ?

Cloud-based mortgage platform that enables lenders and investors to manage loan origination, funding, correspondent lending, borrower acquisition, trades and more while ensuring consumer engagement.

Notes moyennes

24 avis
  • Note globale 4 / 5
  • Facilité d'utilisation 3.6 / 5
  • Service client 3.7 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 3.7 / 5

Informations sur le produit

  • Version gratuite Non
  • Essai gratuit Non
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
  • Ressources d'aide Service de support permanent (réponse directe)
    En ligne

Informations sur l'éditeur

  • Ellie Mae
  • http://www.elliemae.com/
  • Fondé en 1997

En savoir plus sur Encompass

The Encompass Digital Lending Platform empowers lenders and investors to engage homebuyers and efficiently originate, close, sell and purchase loans that maximize ROI across their business all from a single system of record. The platform delivers a true digital mortgage experience across your entire workflow for every channel, every loan transaction and every customer type.

Encompass - Fonctionnalités

Information non fournie
  • Candidature en ligne
  • Gestion de la conformité
  • Gestion des clients
  • Gestion des documents
  • Piste d'audit
  • Signature électronique
  • Traitement des prêts
  • Applications électroniques
  • Base de données de clients
  • Calendrier d'amortissement
  • Création de prêt
  • Documents de clôture
  • Gestion des contacts
  • Gestion des documents
  • Gestion des pipelines
  • Gestion des refinancements
  • Hypothèques commerciales
  • Hypothèques résidentielles
  • Préqualification
  • Prêts gouvernementaux
  • Relevés clients
  • Services de prêts
  • Évaluation de crédit

Avis les plus utiles sur Encompass

Good software but...

Publié le 09/07/2016
J B.
Banque, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
2 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
1 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I have used Encompass at several different companies. In each case, it is set up differently causing a huge learning curve. I realize that it is designed to be customizable to each company but it is TOO customizable. It needs to be more standardized because the admins who support it (as best they can) spend to much time chasing down problems and compliance issues. When a group of admins have had to create their on group online to discuss problems because they are not getting support from the company that's pretty bad. Apparently, the strength of this software is the servicing side which I am not familiar with. The origination side is clunky compared to Point, Genesis, Byte, Dorado and others I have used in my 33 years in the business.

Avantages: Good on the servicing side

Inconvénients: Software is too busy and visually unorganized and not user friendly or intuitive.

Lots of in-house work & cost

Publié le 30/08/2019
Kara L.
Chief Operating Officer
Services financiers, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
2 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It is a system necessary to complete the origination and training.

Avantages: Does have some cool features especially around state disasters and other triggers and red flags to help identify issues which are more ancillary.

Inconvénients: Locks you into their vendors or you get charged excessively. In addition, it takes hiring one to two certified programmers to keep the programming running while paying excessively.

Encompass Review by Mortgage Operations Professional

Publié le 13/12/2018
Utilisateur vérifié
Mortgage Underwriter
Services financiers, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Encompass is a solid tool for originating mortgage loans, especially when selling to FNMA or FHLMC. It provides convenience in terms of one place to keep all loan files, including those with adverse action notices and closed and sold loans. The functionality can take time to master, but it is simple enough once you know your way around.

Avantages: It was a great tool for tracking loans from origination to closing and beyond. The disclosure tracking system ensures compliance with all applicable laws and regulations. The ability to run AUS, order appraisals, and obtain VOEs and other third-party documentation was convenient and efficient.

Inconvénients: The formatting was a little archaic. The methods for searching were not always user friendly and it was hard to know if everything I was attempting to search for was being pulled up. Some forms could not be edited while certain windows were opened, which was inconvenient.

Versatile and powerful

Publié le 22/11/2019
Vinny C.
LO
Services financiers, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I've used several different LOS products and Encompass is by far the best and most versatile program out there.

Avantages: Encompass's ability to integrate with other programs and software is a huge benefit. To be able to access external sites and partners within this system is such a time saver. It can also be customized and adjusted to suite your needs.

Inconvénients: There is a slight delay when saving information.

I've used this software in two different companies over the past ten years.

Publié le 07/03/2018
Elliott V.
Senior UW/Change Manager
Services financiers, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
2 / 5
Facilité d'utilisation
2 / 5
Fonctionnalités
1 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: At the end of the day there's an audit trail to see who may have worked on the respective loan.

Avantages: Navigating is simple enough, especially when the IT folks in-house have real industry experience up front in setting the system up during the initial launch as a platform.

Inconvénients: Lockout periods, poor performance metrics, outdated. System has default coding that flags user scenario situations and causes intermittent lockouts causing delays, and necessitating ADMIN outreach to override. Customer service folks are slow to respond. Lack of urgency.

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