Pour qui ?

Independent used car dealers who want a high-quality, easy-to-use DMS at an affordable price.

Notes moyennes

84 avis
  • Note globale 4.7 / 5
  • Facilité d'utilisation 4.7 / 5
  • Service client 4.7 / 5
  • Fonctionnalités 4.6 / 5
  • Rapport qualité-prix 4.7 / 5

Informations sur le produit

  • À partir de 55,00 $US/mois
  • Prix Unlimited users and functionality, all for the same low price!
  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Installation (Windows)
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Frazer Computing
  • http://www.Frazer.com
  • Fondé en 1985

En savoir plus sur Frazer Auto Dealer Software

With over 21,000 dealers, Frazer offers comprehensive BHPH and Outside Financing, Unlimited forms printing, Electronic payment processing integrations, Free Unlimited Technical Support by phone, chat, or email, Finance company integrations, Ability to stay legal with federal & state-specific regulations, Full Accounting Suite to manage your business, OFAC checks, Federal Buyers Guide, Privacy Notice, Unlimited access on multiple workstations, Vendor management, and Customizable reporting.

Frazer Auto Dealer Software - Fonctionnalités

  • Crédit concessionnaire
  • Facturation récurrente
  • Gestion de la paie
  • Gestion des collectes
  • Gestion des frais
  • Gestion des pièces
  • Gestion des stocks
  • Gestion des taxes de vente
  • Gestion des ventes
  • Gestion du financement
  • Modèle Lease Here-Pay Here
  • Service clientèle
  • Base de données de contacts
  • Concessionnaire voitures d'occasion
  • Concessionnaire voitures neuves
  • Crédit concessionnaire auto
  • Gestion de la comptabilité
  • Gestion des collectes
  • Gestion des documents
  • Gestion du financement
  • Intégration de sites web
  • Service clientèle
  • Suivi de location

Avis les plus utiles sur Frazer Auto Dealer Software

Best customer service out there!

Publié le 11/03/2019
Brenda O.
Owner
Automobile, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I downloaded the demo a few months before we were able to get our dealer license, so I could learn the software. I've had it from the very beginning. I have done all my accounting for the dealership on this software and I actually prefer it to other accounting software like QuickBooks as all the accounts are already set up properly and I can just run my dealership instead of trying to play accountant. I've added the payment processing integration (as I also do a few BHPH deals); I can pull credit reports from within the app, and all of my forms are updated for me. I don't have to keep track of what forms need to be replaced.

Avantages: The software is affordable for my tiny car lot. Any additional services are integrated through the software seamlessly and Ala Carte, so the software grows with my business. This has been the most cost effective item for my business being that we are just over a year old. What is really priceless and you can't get this with any other DMS out there, is the customer service. Today I had a small issue so I emailed customer service with my problem and they called right away and were able to connect to my computer to resolve the problem. I had to step away from the call and I literally was able to sit back and concentrate on other things while the customer service rep fixed a missing file in the software. When I came back to my desk, there was a note on the screen that everything was resolved and he was disconnected from my computer. I have used their customer service support several times and I can't possibly say enough good things about these people.

Inconvénients: This is a pro but also a con. It's not internet based, so it is saved to a network. Which means it can be somewhat difficult to gain information when not right in front of the computer. It does have a phone app that can be downloaded, but this is still very basic information. However the app is great for inputting new inventory.

Frazer is the best!

Publié le 29/10/2019
Betty B.
Accountant
Automobile, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: This is a very comprehensive software for the used car market. It is very easy to use and the customer service is amazing. Our company has been using this for over 10 years and we recommend it to all of our associates. It does everything we need to do and so much more! It is very reasonably priced considering all of the functions that you get. Our lienholders have tried to talk us into other DMS systems, but I refuse to budge. Why would I go somewhere else, pay more money and get horrible service? No thanks-- it's Frazer for us.

Inconvénients: Since we upgraded our computer system to Windows 10, Frazer times out after just a few minutes and creates an error message. If you have not saved the deal as a prospect all of your work is lost. Not only that but it is necessary to reboot the whole program and start over. We have worked with customer service about this and really haven't come up with a good solution yet. As near as I can tell Windows 10 doesn't "play" well with a lot of other programs too.

Hard to believe!

Publié le 16/11/2016
Paul D.
Owner
Automobile, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: After being in the car business for 25 years and working with a number of DMS companies I can honestly say that Frazer is unbelievable. I want to start by saying that the customer service they offer is not just industry leading but world class! They are always available, friendly, knowledgeable and get the job done right now. Frazer keeps common forms on hand which allows dealers to immediately add them and use them for no extra charge or wait. Frazer does an amazing job with integrating with all the major players in the automotive software business. Frazer is a complete DMS package and includes accounting software making it all you need to run your car store. Really I could go on and on about my satisfaction with the product and company. Oh and did I mention it's also thousands less than most of the major competitors, that doesn't even make sense!
Thanks Frazer and the people of Frazer
Paul Duke-Duke Motor Co.

Avantages: I am most impressed with the level of customer support and the good people you have in your support center.

Inconvénients: I don't like that you need to save a working deal as a prospect or cancel a sale if there was something that needed to be changed. I like to save deals along the way and then have a function to finalize the deal once all the particulars have been settled. I want there to be an easier access to know what the profit is on a deal without having to pull a recap sheet. I like to have the profit or at least the front end gross available to me when working the deal. That is super frustrating when you are trying to quickly make a deal work.

Truly Great for a moderate Dealer!

Publié le 21/10/2017
Carlos R.
Sales
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Made selling cars EASY!

Avantages: I really love that everything is straight up. You can basically train anyone very easily. When I first started the program, I was thrown in by management. I called support with small things I couldn't understand and they would log in to my desktop and guide me step by step. They really took time and put effort into teaching their customers how to use the software. The sales screen is easy, inventory is easy, bill entering is easy. I mean it is an easy software. I love this and recommend it for sure. They even ask their customers for more ideas! We all get to vote on the idea and if it reaches enough votes, they will implement it in the system!

Inconvénients: I think what I dislike about the software is that it is not customizable. You can't change the backgrounds and such. There is no room to change the colors to match your business or anything like that. It is not huge set back however, it is still great.

Every Dealer needs Frazer!

Publié le 29/10/2019
Amy H.
Owner
Automobile, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: appreciate the fast support and very user friendly and affordable!

Avantages: the ease of understanding each screen and the reporting

Inconvénients: since it's based on one computer in our office, the other users have a slight lag-time when communicating with the main computer

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