Frazer Auto Dealer Software
par Frazer Computing
Pour qui ?
Independent used car dealers who want a high-quality, easy-to-use DMS at an affordable price.
Notes moyennes77 avis
- Note globale 5 / 5
- Facilité d'utilisation 5 / 5
- Service client 5 / 5
- Fonctionnalités 4.5 / 5
- Rapport qualité-prix 4.5 / 5
Informations sur le produit
- À partir de 55,00 $US/mois
- Prix Unlimited users and functionality, all for the same low price!
- Version gratuite Non
- Version d'essai gratuite Oui
Mobile (iOS natif)
Mobile (Android natif)
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Frazer Computing
- Fondé en 1985
En savoir plus sur Frazer Auto Dealer Software
With over 21,000 dealers, Frazer offers comprehensive BHPH and Outside Financing, Unlimited forms printing, Electronic payment processing integrations, Free Unlimited Technical Support by phone, chat, or email, Finance company integrations, Ability to stay legal with federal & state-specific regulations, Full Accounting Suite to manage your business, OFAC checks, Federal Buyers Guide, Privacy Notice, Unlimited access on multiple workstations, Vendor management, and Customizable reporting.
Frazer Auto Dealer Software - Fonctionnalités
- Crédit concessionnaire
- Facturation récurrente
- Gestion de la paie
- Gestion des collectes
- Gestion des frais
- Gestion des pièces
- Gestion des stocks
- Gestion des taxes de vente
- Gestion des ventes
- Gestion du financement
- Modèle Lease Here-Pay Here
- Service clientèle
- Base de données de contacts
- Concessionnaire voitures d'occasion
- Concessionnaire voitures neuves
- Crédit concessionnaire auto
- Gestion de la comptabilité
- Gestion des collectes
- Gestion des documents
- Gestion du financement
- Gestion locative
- Intégration de sites web
- Service clientèle
Avis les plus utiles sur Frazer Auto Dealer Software
Publié le 11/03/2019
Best customer service out there!
Commentaires: I downloaded the demo a few months before we were able to get our dealer license, so I could learn the software. I've had it from the very beginning. I have done all my accounting for the dealership on this software and I actually prefer it to other accounting software like QuickBooks as all the accounts are already set up properly and I can just run my dealership instead of trying to play accountant. I've added the payment processing integration (as I also do a few BHPH deals); I can pull credit reports from within the app, and all of my forms are updated for me. I don't have to keep track of what forms need to be replaced.
Avantages: The software is affordable for my tiny car lot. Any additional services are integrated through the software seamlessly and Ala Carte, so the software grows with my business. This has been the most cost effective item for my business being that we are just over a year old. What is really priceless and you can't get this with any other DMS out there, is the customer service. Today I had a small issue so I emailed customer service with my problem and they called right away and were able to connect to my computer to resolve the problem. I had to step away from the call and I literally was able to sit back and concentrate on other things while the customer service rep fixed a missing file in the software. When I came back to my desk, there was a note on the screen that everything was resolved and he was disconnected from my computer. I have used their customer service support several times and I can't possibly say enough good things about these people.
Inconvénients: This is a pro but also a con. It's not internet based, so it is saved to a network. Which means it can be somewhat difficult to gain information when not right in front of the computer. It does have a phone app that can be downloaded, but this is still very basic information. However the app is great for inputting new inventory.
Publié le 16/11/2016
Hard to believe!
After being in the car business for 25 years and working with a number of DMS companies I can honestly say that Frazer is unbelievable. I want to start by saying that the customer service they offer is not just industry leading but world class! They are always available, friendly, knowledgeable and get the job done right now. Frazer keeps common forms on hand which allows dealers to immediately add them and use them for no extra charge or wait. Frazer does an amazing job with integrating with all the major players in the automotive software business. Frazer is a complete DMS package and includes accounting software making it all you need to run your car store. Really I could go on and on about my satisfaction with the product and company. Oh and did I mention it's also thousands less than most of the major competitors, that doesn't even make sense!
Thanks Frazer and the people of Frazer
Paul Duke-Duke Motor Co.
Avantages: I am most impressed with the level of customer support and the good people you have in your support center.
Inconvénients: I don't like that you need to save a working deal as a prospect or cancel a sale if there was something that needed to be changed. I like to save deals along the way and then have a function to finalize the deal once all the particulars have been settled. I want there to be an easier access to know what the profit is on a deal without having to pull a recap sheet. I like to have the profit or at least the front end gross available to me when working the deal. That is super frustrating when you are trying to quickly make a deal work.
Publié le 21/10/2017
Truly Great for a moderate Dealer!
Commentaires: Made selling cars EASY!
Avantages: I really love that everything is straight up. You can basically train anyone very easily. When I first started the program, I was thrown in by management. I called support with small things I couldn't understand and they would log in to my desktop and guide me step by step. They really took time and put effort into teaching their customers how to use the software. The sales screen is easy, inventory is easy, bill entering is easy. I mean it is an easy software. I love this and recommend it for sure. They even ask their customers for more ideas! We all get to vote on the idea and if it reaches enough votes, they will implement it in the system!
Inconvénients: I think what I dislike about the software is that it is not customizable. You can't change the backgrounds and such. There is no room to change the colors to match your business or anything like that. It is not huge set back however, it is still great.
Publié le 07/05/2019
10+ years & still COMPLETELY SATISFIED
J r R.
Commentaires: One word: FANTASTIC!
Avantages: I had & ran new car stores for 20 years before becoming an independent dealer. Used to pay $1,000 a month for what Frazer does. Of course, I do not need service department, or warranty or factory communications. But, this software does everything I need to sell cars. I never have been disappointed with their service or commitment. There are many more complicated and more expensive providers that are not as easy or complete.
Inconvénients: I wish I had set up the accounting side since day one. I can't figure out to go back or set a new start date for accounting. But, this will not stop me from being a customer.
Publié le 20/07/2018
Amazing customer service & great product!
Avantages: We LOVE this software, it's very user friendly and if you get stuck on something or need them to create a report for you they are always helpful & always come through. We have been using this for 5+ years & love it!
Inconvénients: That it doesn't have a mobile app or mobile option for when not in office. It would be great if they would create an app and be current with technology of mobile phone use.
Réponse de l'éditeur
envoyé par Frazer Computing le 25/07/2018
Thank you for the great review, Stephani! And soon all Frazer dealers will have access to our Sidekick mobile app, coming soon to your state! Sidekick is already available to dealers in GA, KY, and FL. Keep an eye on our blog for announcements of our state-by-state rollout here: https://www.frazer.biz/news