Description de Frazer
Avec plus de 21 000 revendeurs, Frazer offre un financement externe et BHPH (Buy Here Pay Here) complet, l'impression de formulaires illimités, des intégrations de traitement électronique des paiements, un support technique illimité et gratuit par téléphone, chat ou e-mail, des intégrations d'entreprises de financement, la capacité juridique de se conformer aux réglementations en vigueur, une suite de comptabilité complète pour gérer votre entreprise, des contrôles par l'OFAC (Office of Foreign Assets Control), un guide des acheteurs fédéraux, un avis de confidentialité, un accès illimité sur plusieurs postes de travail, une gestion des fournisseurs et un reporting personnalisable.
Qui utilise Frazer ?
Les concessionnaires de véhicules d'occasion indépendants qui recherchent un système de gestion des documents de haute qualité et facile à utiliser, à un prix abordable.
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BEST COMPANY EVER
Commentaires : The best experience I've had from being sold the product to dealing with their 24/7 tech support. you won't find a more dedicated company. if you're thinking about this product do yourself a favor. Just do it already. I promise you won't regret the purchase.
ease of use is a plus. I can train old school sales guys that are stuck on pen and paper to use the easy contracts here in less than a day. shortened the time for sales to an easy 30-45 min process (includes F&I). the friendly staff is a huge help for those of us that don't have computers 100% down yet.
no cons. They are open to suggestions to improve their product and usually add them to the next update.
Alternatives envisagées :
Best Value I have seen
Commentaires : The benefits vs cost is the number one reason dealerships should utilize Frazer DMS. Its layout is the easiest to navigate that I have come across to date. I can have an entire deal loaded, printed, and then closed quicker than all the other DMS systems I have used in the past.
I currently use Frazer software to desk and print car deals. I am a huge fan of the reporting feature as well. This helps me greatly to compare specific time frames as well as calculate commissions when needed. The customer service feature is most likely the best I have come across in 20 years of working in the auto sales business. They are quick to answer questions, always has a solution, and will remotely take over the computer to assist in whichever issue we are experiencing.
The printers can sometimes give us issues. I am not sure why the dot. Matrix has to be powered down before each form is printed.
Internet Managers thoughts on Frazer.
Commentaires : I have been using it for over 10 years and it has always been a relatively easy software to use and when it occasionally gives issue their support is quick and easy .
The software is easy to use and the customer service is great.
Occasionally there are ideas or things that could be changed in the software that are hard to integrate.
Not User-friendly but great price
Commentaires : It was nice to have a software to enter all sales and purchases, however,all the necessary information I felt was needed wasn't available. There ended up having to be lots of notes taken on the deal jacket to make sure all details were recorded.
Great price, especially when we were first starting out and didn't have much extra funds available.
It wasn't user friendly. It didn't have fields where we could enter how the customer paid (cash, credit card, cashier's check, etc.) and when. I could access it remotely if I was at home, however, if one of my employees was in the software I had to wait until he was done.
Réponse de l'équipe de Frazer Computing
il y a 3 ans
Hi Naomi, thanks for the feedback! If you'd like to learn how to enter customer payment types (or anything else), please reach out to our support team by phone, chat, or email. If your employees have the need to access Frazer from outside the office, you may be a candidate for online Hosted Frazer, which would eliminate that remote sharing. I hope that helps!
Alternatives envisagées :
The software is very powerful and includes everything you need for a small price. The software can do a lot more than I need.
My least favorite part is its pretty hard to use. Upon getting my free trial they just put the software on my computer and pretty much said go ahead, leaving me to learn the software myself.