Yardi Voyager

Yardi Voyager

par Yardi Systems

Description de Yardi Voyager

Yardi Voyager est un système de gestion professionnel entièrement intégré, basé sur un navigateur et conçu spécifiquement pour les propriétaires, les gestionnaires et les investisseurs sur les marchés immobiliers mondiaux. Le système de gestion d'entreprise Voyager centralise les données de comptabilité et de gestion immobilière dans une base de données unique, permettant ainsi de générer des rapports à la minute près en un seul clic.

Informations sur Yardi Voyager

Yardi Systems

http://www.yardi.com

Fondé en 1982

Prix de Yardi Voyager

Yardi Voyager n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de Yardi Voyager ci-dessous.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Yardi Voyager - Fonctionnalités

Logiciels de gestion immobilière
Base de données de propriétaires
Biens commerciaux
Calcul des pénalités de retard
Facturation
Gestion de l'impôt
Gestion de la maintenance
Gestion de site web
Gestion des assurances
Gestion des contacts
Gestion des frais
Gestion des portefeuilles
Gestion des propriétés résidentielles
Portail des locataires
Portail des propriétaires
Suivi de location
Suivi des locataires
Suivi des locations
Suivi des logements inoccupés
Traitement des paiements
Vérification de crédit
Base de données de biens
Base de données de membres
Gestion de site web
Gestion des calendriers
Gestion des comités
Gestion des documents
Gestion des ordres de travail
Gestion des événements
Traitement des paiements

Avis sur Yardi Voyager

Afficher 5 avis sur 124

Note globale
4.3/5
Facilité d'utilisation
3.9/5
Service client
4/5
Fonctionnalités
4.3/5
Rapport qualité-prix
4/5

Yardi Voyager

Publié le 11/10/2018
Utilisateur vérifié
Senior Property Manager
Gestion des investissements, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
3/5
Facilité d'utilisation
5/5
Fonctionnalités
2/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The onboarding was awful. I wanted to cancel the conrqctnhalfway through and we were actually upgrading from an old Yardi platform, not another software. Once getting through that though it is a truly phenomenal product.

Avantages: Capabilities are almost limitless. So many options and modules available. It’s expensive but can automate enough workload that administrative staffing can. It really is amazing what it can do.

Inconvénients: The onboarding was brutal. Yardi has no subject matter experts on their teams that actually care understand property management and maintenance and that makes it very difficult to speak the same language. Some of their trainers are great and some are awful. The trainers are not Yardi employees they are independent contractors.

Our go-to apartment management software

Publié le 05/12/2019
Jeremy H.
Leasing Consultant
Immobilier, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Yardi has SO MUCH functionality, a lot of which I will not even be able to scratch the surface of. I use this on a daily basis and can easily navigate to where I need to go. Customer service is fantastic and resolves problems very quickly. The UI is starting to feel dates and I feel like a lot of the tabs, and ways to search in the software can be condensed down to be less intimidating to new users.

Avantages: Fairly easy to navigate, lots of different ways to get to where you need to go. Plenty of additional integration with other software (RealPage, Knock, BlueMoon, RentCafe) That will automatically pull information for guest cards, and resident profile. Seemingly infinite customization for different use cases so that you can tailor and tweak your Yardi experience to be exactly what you need.

Inconvénients: Inability to delete guest cards that are duplicates or errors. Not being able to delete roommates in guest cards/resident profiles if they are their because of an error. Sometimes takes a really long time to pull pricing from an outside source like YieldStar

Highly Functional and User Friendly

Publié le 04/02/2020
Lily ann M.
Payroll Administrator
Conseil en gestion, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: There are so many benefits in the company wherein our accounting, management fees, invoices and reports are done in timely manner.

Avantages: Yardi Voyager is highly sophisticated yet very user friendly that all of us in the office adapted quickly.

Inconvénients: I cannot think of something that I wouldn't like about Yardi Voyager. I'm satisfied with all its function capabilities.

Best Property Management Software Available. Period.

Publié le 09/12/2019
Samantha N.
Sales Manager
Immobilier, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Yardi Voyager is the most professional and functional property management software available. Although a little pricey, your business will thank you for it by running so much smoother.

Avantages: Yardi has the most functions out of any property management software on the market. You can easily see your day/week/month on the home screen and know how many appointments your office has. You can easily see what amenities each unit has individually, which helps when tracking market price increases and quickly being able to justify them to tenants/higher ups. You are able to run any type of report you can dream of; Yardi Voyager has you covered.

Inconvénients: Yardi is not able to be used if the internet is down. This is inconvenient if you have an unreliable internet connection. Also, the Yardi server is often down and it is hard to get ahold of customer service. So, it feels like when your internet is working just fine, Yardi's server isn't. And vice versa. Additionally, it is a little difficult to train new users on Yardi Voyager; once they get it, they can really take off! But, in that beginner start up, there are often a lot of errors made and you can't delete duplicate guest cards and such.

One of the most challenging parts of my job is managing Yardi.

Publié le 18/09/2019
Benjamin L.
Director of Operations
Immobilier, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
1/5
Facilité d'utilisation
2/5
Fonctionnalités
1/5
Support client
2/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: 7s is a much better product than 6, which is a nice surprise. And payscan has worked well so far. In general, it's been a real struggle. It's just been really hard making Yardi work for my company. Occasionally, I come across a person who is great and knowledgeable, like [SENSITIVE CONTENT HIDDEN] and I try to reengage him or her but it's not always possible to get the same person to help. And sometimes you get one of the support team who is not very good and things can take a long time to get sorted out.....

Avantages: It has a robust set of features and has many modules such as rentcafe that are native (hope I'm using that term properly) to the environment- meaning no need to integrate with third party software providers.
Tech support is usually quick to respond.

Inconvénients: You really need your own Yardi tech department to get the most out of it. If you don't it becomes critical to work with a Yardi consulting firm in order to customize the software to your business or implement new features. For some reason roommates are treated differently than "primary" lesees by the system. It's infuriating that residents are handled differently just because one was entered into the system first and is considered to be the "primary" resident, even when both folks are on the lease. Moving roommates in and out of the system is a nightmare for accounting. Customizing the leasing process and documents was so difficult and time consuming I had to fire Yardi from the job and engage an outside consulting firm. Yardi refunded my support hours upon request, so that part was good. The workflow is not set up to work in places like Boston or New York. The concept of a broker is foreign to Yardi folks. If you own or manage a single large property or community where all leasing is done in -house then no problem. If you own many properties in urban areas and rely on outside brokers to rent apartments choose a different software platform. Yardi support techs can be infuriating and there is no single person or team that is responsible for my account. I have team leaders for Voyager, Payscan, RentCafe, Lease Docs etc. but no single person is really "driving the train." I've been waiting 3 months or more for the correct version of my annual invoice.