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Yardi Voyager
Description de Yardi Voyager
Yardi Voyager est un système de gestion professionnel entièrement intégré, basé sur un navigateur et conçu spécifiquement pour les propriétaires, les gestionnaires et les investisseurs sur les marchés immobiliers mondiaux. Le système de gestion d'entreprise Voyager centralise les données de comptabilité et de gestion immobilière dans une base de données unique, permettant ainsi de générer des rapports à la minute près en un seul clic.
Qui utilise Yardi Voyager ?
Plateforme web pour le secteur immobilier qui facilite la comptabilité, la gestion immobilière, l'automatisation des flux de travail, les alertes/notifications, une base de données centralisée, etc.
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Yardi Voyager
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Property Manager
Commentaires : Pas mauvais, mais pas le meilleur sur le marché.
Avantages :
Facilité d’utilisation et relativement basique comme interface.
Inconvénients :
Certaines fonctionnalités sont difficiles d’accès ou réservées aux câdres dirigeant, alors qu’elles devraient être accessibles aux employés
Yardi Voyager
Commentaires : The onboarding was awful. I wanted to cancel the conrqctnhalfway through and we were actually upgrading from an old Yardi platform, not another software. Once getting through that though it is a truly phenomenal product.
Avantages :
Capabilities are almost limitless. So many options and modules available. It’s expensive but can automate enough workload that administrative staffing can. It really is amazing what it can do.
Inconvénients :
The onboarding was brutal. Yardi has no subject matter experts on their teams that actually care understand property management and maintenance and that makes it very difficult to speak the same language. Some of their trainers are great and some are awful. The trainers are not Yardi employees they are independent contractors.
Alternatives envisagées précédemment :
Powerful property management software
Commentaires : Overall, my experience with Yardi Voyager has been positive.
Avantages :
Yardi Voyager is an end-to-end solution for property management. From the end-user apartment application process to utilizing the inventory module, Yardi Voyager provides a solution for managing units and tenants that is so much better than previous software we've used.
Inconvénients :
Portions of Yardi are considered "more important", so their developers focus on upgrading certain features, while letting other useful objects deprecate.
One of the most challenging parts of my job is managing Yardi.
Commentaires : 7s is a much better product than 6, which is a nice surprise. And payscan has worked well so far. In general, it's been a real struggle. It's just been really hard making Yardi work for my company. Occasionally, I come across a person who is great and knowledgeable, like [SENSITIVE CONTENT HIDDEN] and I try to reengage him or her but it's not always possible to get the same person to help. And sometimes you get one of the support team who is not very good and things can take a long time to get sorted out.....
Avantages :
It has a robust set of features and has many modules such as rentcafe that are native (hope I'm using that term properly) to the environment- meaning no need to integrate with third party software providers. Tech support is usually quick to respond.
Inconvénients :
You really need your own Yardi tech department to get the most out of it. If you don't it becomes critical to work with a Yardi consulting firm in order to customize the software to your business or implement new features. For some reason roommates are treated differently than "primary" lesees by the system. It's infuriating that residents are handled differently just because one was entered into the system first and is considered to be the "primary" resident, even when both folks are on the lease. Moving roommates in and out of the system is a nightmare for accounting. Customizing the leasing process and documents was so difficult and time consuming I had to fire Yardi from the job and engage an outside consulting firm. Yardi refunded my support hours upon request, so that part was good. The workflow is not set up to work in places like Boston or New York. The concept of a broker is foreign to Yardi folks. If you own or manage a single large property or community where all leasing is done in -house then no problem. If you own many properties in urban areas and rely on outside brokers to rent apartments choose a different software platform. Yardi support techs can be infuriating and there is no single person or team that is responsible for my account. I have team leaders for Voyager, Payscan, RentCafe, Lease Docs etc. but no single person is really "driving the train." I've been waiting 3 months or more for the correct version of my annual invoice.
Yardi Voyager
Commentaires : Overall I would prefer Yardi Voyager over Yardi Breeze.
Avantages :
Yardi Voyager is the best property management software for bigger portfolios, I like how much detail has gone into the build of this software program.
Inconvénients :
Yardi Voyager can sometime be non-user friendly just with how much you can do on the platform.