SurveyMonkey

Commentaires: Survey Monkey has benefited the company that I work for because it allows us to quickly create surveys that are professional and that make it easy for people to respond. The feature that allows you to filter responses has been one of the most beneficial for my company as it helps us to ensure the people that respond to our surveys are the intended audience. For example, if we want to survey supervisors, Survey Monkey allows us to have the first question of a survey ask if the respondent is a supervisor. If the respondent answers no, that they aren't a supervisor, we can immediately have them directed to a thank you page that explains how we appreciate them taking the time for the survey but that at this time we are only seeking responses from current supervisors. It has been a feature that has helped increase survey response accuracy and save the time of those people who are responding because if they aren't the audience we are looking to survey, we immediately filter them out with the first question so they aren't wasting their time responding and so that we aren't wasting time sorting responses that aren't valid four our purposes.

Avantages: The thing about Survey Monkey that I like best are its survey templates. Survey Monkey has so many templates of surveys that are professionally built and designed. The questions that are in the templates are diverse, educated and are all designed with the purpose of the survey in mind. Each question in the templates have its own purpose and is important for the bottom line. I like that if you want to use a template but don't want a specific question or you want to add an additional question or edit an existing question - you can. Survey Monkey's templates are fully customizable.

Inconvénients: I do not like that the Survey Monkey logo and branding appear on all surveys that you create with Survey Monkey. The branding even appears in most of the paid versions of Survey Monkey. I think that - especially if you are paying for an account, that you should be able to opt-out of having the Survey Monkey advertising or branding on your surveys. This is important because when you distribute a survey, you do so with the intention of getting as many responses to the survey as possible. In order for people to participate in surveys - especially electronic surveys, they must trust the source. I have found that many people are concerned when responding to electronic surveys that their answers or personal information will be shared. With the Survey Monkey branding - especially for people that are not familiar with Survey Monkey, it could decrease the likelihood of people trusting the source and responding. I think that all versions of Survey Monkey - even the free account - should have the option to remove the branding. However, I especially think that the paid accounts should have the option to remove the branding.

Commentaires: All in all, this is a very great piece of software for any organization to have. From product queries to gauging interest in a project, it will save you a lot of time by allowing you to focus on what is important to the customer.

Avantages: I have been using SurveyMonkey for the last six years in a variety of settings. I have used the software for informal surveying, internships, projects for school, and in the last three years, professionally to survey the public. Over the course of the last six years, the software has improved significantly - the incorporation of suggested questions that minimize survey bias is a very helpful tool. By far the thing that I like most about this software is its ability to predict what types of answers you will be looking for - even if does not do a good job predicting the type of answers you want, the listing on the side makes it easy to find exactly what you are looking for. After you have collected the data, it is extremely easy to export your results via Excel or PDF so that you can easily share this data within your organization. They recently incorporated a data analyzer if you have a very large set of data - however, we tend to use Excel in house to analyze the data. We recently used it to survey the public regarding our website and to see what information is easy for them to get off of our site and what is difficult. The results made it easy to hone in on what is important and what isn't.

Inconvénients: The thing that I like least about this software is the cost of it. It used to be that you pay one fee and get everything you need. They are now using the modular system where you pay for this and that - it all adds up after a little while. In one sense, you are paying for what you are using - which technically could be cheaper than if they had one price for everything. However, it just seems like everyone is trying to nickle and dime everyone for software these days. If you are a student and do not have/or want to spend the money for the software, you can still use and create basic surveys with 10 questions or less for free. However, as you can imagine, it is very limited in the scope of what you can get from it.