Qui utilise SurveyMonkey ?
Organismes de subvention de toutes formes et tailles, y compris des fondations, des établissements d'enseignement, des organismes gouvernementaux et des sociétés.
Description de SurveyMonkey
En tant que logiciel de sondages n° 1 au monde, leur objectif est de vous aider à réaliser des sondages pour collecter des informations exploitables afin de prendre les bonnes décisions. Que vous soyez nouveau ou expérimenté dans la création de sondages, utilisez cette plateforme, pour assurer le succès. Les ressources comprennent des centaines de questions et des modèles de sondages élaborés par l'équipe de méthodologistes d'enquête, en plus des fonctionnalités avancées de conception et d'analyse de sondages qui vous permettent d'utiliser pleinement chaque réponse.
Informations sur SurveyMonkey
SurveyMonkey
https://www.surveymonkey.com/
Fondé en 1999
Présentation des tarifs de SurveyMonkey
SurveyMonkey est disponible en version gratuite et propose un essai gratuit. La version payante de SurveyMonkey est disponible à partir de 25,00 $US/mois.
À partir de
25,00 $US/mois
Version gratuite
Oui
Essai gratuit
Oui
Déploiement et prise en charge de SurveyMonkey
Ressources d'aide
- Service de support permanent (réponse directe)
- Support en horaire de bureau
- En ligne
Déploiement
- Cloud, SaaS, web
- Mobile (iOS natif)
- Mobile (Android natif)
Formation
- Formation en ligne en direct
- Webinaires
- Documentation
SurveyMonkey - Fonctionnalités
Logiciels de vote
- Collecte de commentaires
- Distribution d'e-mails
- Logique d'évitement
- Outils d'analyse de données
- Outils de présentation
- Prise en charge des fichiers audio, image et vidéo
- Questionnaires à choix multiples
- Questions-réponses
- Sondage en ligne
- Sondage par SMS
- Sondage par téléphone
- Suivi des résultats en direct
SurveyMonkey - Alternatives
Plus d'alternatives à SurveyMonkey
Avis sur SurveyMonkey
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Écrivez votre avis !Utilisateur vérifié
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Note globale5 /5
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Facilité d'utilisation5 /5
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Fonctionnalités5 /5
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Support client1 /5
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Rapport qualité-prix1 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 24/04/2020
"Tarif étudiant 0"
Commentaires: J'ai utilisé SurveyMonkey dans le cadre de mes études, seules les 100 premières réponses sont gratuites, après c'est payant et au minimum 22 € / mois, pour analyser des réponses ?, vous trouvez sa normal ? Pardon mais quand on est étudiant 22,00 € juste pour analyser des réponses c'est un peu exorbitant ... malgré une demande de remise, qui est revenue négative ... Je n'utiliserais pas et vous déconseille SurveyMonkey, l'argent avant les gens.
Avantages: C'est un très bon logiciel d'analyse et de sondage pour clientèle, c'est juste bête qu'il ne soit pas Humain
Inconvénients: Chez SurveyMonkey la politique est l'argent avant les gens, le côté humain n'existe pas .. absent
- Source de l'avis
- Publié le 24/04/2020
Faibrey D.
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Note globale5 /5
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Facilité d'utilisation5 /5
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Fonctionnalités5 /5
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Support client5 /5
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Rapport qualité-prix5 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 23/07/2020
"Data Collection and Analysis Master"
Commentaires: It has simplified to a great extent on how we gather information from our customers and employees. It has improved on time taken to complete a research topic, materials needed for the task, saving costs and accuracy of collected data.
Avantages: The first beautiful thing I like is that their website and the mobile application are very responsive and have a great user interface that enables us to complete tasks in a short period of time. On features, I am impressed that it gives me well made templates on how i want my questionnaire to look like. I do not need special designing skills as everything is already set and I just need to input my questions and type of responses to be expected. Previously, we did not have many formatting options on questions and answers but now the vendor is working hard in making sure that they simplify everything for us. After deploying our questionnaires, we do not need much time to group and analyse data as everything comes already grouped and analysed. We just need to interpret the results to ensure both employee and customer satisfaction.
Inconvénients: The only time I had troubles was when i was using the mobile application to create a questionnaire and I closed the app before completion. All my work was lost as it did not save it automatically and I had to start again. Another problem is that it does not allow work to be done offline.
- Source de l'avis
- Publié le 23/07/2020
Doug N.
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Note globale5 /5
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Facilité d'utilisation4 /5
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Fonctionnalités5 /5
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Support client2 /5
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Rapport qualité-prix3 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 07/12/2020
"Survey Monkey - Needs some improvement"
Commentaires: Technically this is a great product but the customer service and support side of things is just awful. At one point it felt like a ghost business. If there is a phone support number I could never find it. Email response takes days and sometimes weeks. Use the product but hope you do not need support.
Avantages: Nice customisation available. Applying our own branding was fairly easy. Completing a survey as a user feels slick and snappy.
Inconvénients: I needed to deploy this via API. To get the survey results relied on Webhooks. That took me awhile to get right. What I truly found frustrating was the cap on API calls (500). To lift the cap meant taking our account to a commercially unacceptable price. Five times our existing plan to double our API. Calls. In addition it took weeks to hear back from customer service. They only got in touch after I went public on Facebook.
- Source de l'avis
- Publié le 07/12/2020
Kristen B.
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Note globale3 /5
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Facilité d'utilisation3 /5
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Fonctionnalités3 /5
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Support client2 /5
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Rapport qualité-prix5 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 17/03/2020
"It does the job but leaves much to be desired."
Commentaires: I’m glad it exists - it helped me make surveys. But even though you are grateful for it, you can still bemoan it’s terrible ability to be used by a team, and it’s reliance on the perfect survey maker.
Avantages: It’s easy to make multiple surveys and it prompts you to customize them. The surveys look great and encourage people to take them!
Inconvénients: The team function works terribly. It was impossible for multiple people to edit the survey prior to sending and it also doesn’t check for question accuracy. For example, a question that’s clearly a checkbox in the sound of it should not be able to be published if checkboxes aren’t an option for it.
- Source de l'avis
- Publié le 17/03/2020
Roxanne D.
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Note globale4 /5
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Facilité d'utilisation3 /5
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Fonctionnalités3 /5
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Support client4 /5
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Rapport qualité-prix4 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 01/11/2020
"Survey Monkey allows honest feedback"
Commentaires: The software may not be user friendly for those who are creating the survey but it is quite straightforward for those who are giving their feedbacks. When survey monkey was used by the organization to strengthen our organization. We were free to answer honestly and anonymously.
Avantages: Survey monkey allows you to be anonymous which allows the feedback to be honest. We use survey monkey in our organization to resolve conflicts and for the use of organisational growth. Since it can be anonymous no one have to fear to type what they actually think and HR will know how to move forward since the feedbacks would be considered honest and not forced.
Inconvénients: Even though survey monkey is beneficial to our organization it as a few cons. We needed a method to use in our department to resolve an issue and would like to do so without anyone fearing to speak because they would be judged or the issue would have just gotten worst. So we decided to use survey monkey. I most say it got the job done but we had a few hiccups along the way. Firstly, the software isn't user friendly for beginners. It doesn't offer many selections when it comes on to customization. We had to choose from only 12. The package that you get at the standard rate limits you alot and if you want more you have to upgrade.
- Source de l'avis
- Publié le 01/11/2020
