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Description de Neat
Neat améliore la productivité des petites entreprises en les aidant à éliminer les documents papier grâce à la numérisation et à l'automatisation des tâches de comptabilité. Cette solution SaaS permet aux petites entreprises d'organiser et de conserver leur documentation dans un format numérique à des fins fiscales et commerciales, de les transmettre aux plateformes de comptabilité, de gestion des contacts et de marketing automation, de tirer parti d'outils d'analyse pour surveiller la santé de leur entreprise et de créer des rapports de notes de frais pour remboursement.
Qui utilise Neat ?
Les petites entreprises qui ont besoin d'une solution d'automatisation de la comptabilité facile à utiliser et qui améliore la productivité, l'organisation et la collaboration tout en offrant une visibilité en temps réel sur leurs finances.
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Neat
Avis sur Neat
nice small scanner
Avantages :
It is easy to scan receipts and business cards
Inconvénients :
pages can sometimes stick together if you're not paying attention
Réponse de l'équipe de Neat
il y a 6 ans
Tanya, We appreciate the feedback and positive review! Thank you for being a loyal Neat customer.
EXCELLENT tool for a common paper hoarder!
Commentaires : Only scanner that I have used or will use due to how easy it is.
Avantages :
The scanner that works with this software is easy to use and easy to install.
Inconvénients :
Sometimes there are connection issues. Overall, it's workable
Réponse de l'équipe de Neat
il y a 6 ans
Thank you for the positive review! We are happy to hear that you are enjoying the software and Scanner provided. Thank you for choosing Neat!
Data Kidnapping
Commentaires : Holds data effectively hostage and constantly increases subscription cost.
Avantages :
not much. Scans paper and uploads it to the cloud.
Inconvénients :
There is no functionality to export data other than to export the whole database making it virtually impossible to switch to another system if one has a lot of data.
Réponse de l'équipe de Neat
il y a 2 ans
Ralph, The Neat Company thanks you for providing feedback. Please know, Neat has never held data hostage. There are several ways you can export item images and item data from Neat. You can export your items to the following file types: .PDF, .CSV, .TXF, .QIF, and .QFX. See here for directions: https://support.neat.com/neatapp/export-items-from-neat You can also email items from Neat. See here: https://support.neat.com/neatapp/export-items-from-neat For additional support resources and the ability to connect with a Neat Chat Agent, visit us here: https://support.neat.com/ Thank You Neat Customer Success Team
Neat
Commentaires : Overall, it's a great product. I have not been using long, but I am more organized than I was before I started using Neat.
Avantages :
I just started using Neat, and I am loving it. It organizes everything, and makes it easy for me to send my information to other software without having to reenter the information. Time saving!
Inconvénients :
Getting started, for me, was a bit frustrating. I even had a remote access call, and needed more assistance. Of course, I could be a slow learner.
Réponse de l'équipe de Neat
il y a 6 ans
Thank you for taking the time out to write a review! We are happy to hear that you are more organized and are enjoying the service that Neat provides. If you do need any additional assistance, do not hesitate to reach out to our support department. Thank you for choosing The Neat company!
Super helpful
Commentaires : Huge time saver and allows me to get receipts to my accountant quickly and easily via electronic means.
Avantages :
The time saving aspect and keeping receipts organized.
Inconvénients :
Receipts have to be kept fairly flat, no cruppled papers.
Réponse de l'équipe de Neat
il y a 6 ans
Thanks for your review. We are happy to hear that the Neat Program has saved you time in keeping your receipts organized. We are sorry to hear however that you experienced some issues with cruppled papers. Did you know that the Neat Software now works with 3rd party scanners?
easy & good for home use
Avantages :
The neat scanner & program is easy to use. We used this program to scan all our documents into digital files. Inexpensive.
Inconvénients :
The Neat Scanner did have some gliches with shutting down. Customer service was not the most greatest! Very difficult to get speak to someone about issues.
Réponse de l'équipe de Neat
il y a 7 ans
Thank you for the feedback. Customer care is always available to assist via email, chat and phone. We also host a variety of online support articles to also answer Neat related questions. Visit the following link to find out more: https://support.neat.com/
Works well, but you cannot change the user
Avantages :
It is great quality, makes the pdf's searchable and great to have it cloud based. Easy to organize and save documents based on what it scans.
Inconvénients :
The desktop to website is slow and clunky. Also we messed up one letter on the email, stuck with it now, cant change it according to support.
Réponse de l'équipe de Neat
il y a 6 ans
Thanks for the feedback! We understand the need to change the email, while this can be done, it would require the assistance of our technical support department as the sync is associated with your email address. If you are able to provide us with additional information regarding your recent interaction with one of our agents such as case number, or the incorrect email address we can have an agent reach out to provide assistance
Good Product
Commentaires : I use this product daily, very easy to use.
Avantages :
scanning, email, mobile, are all vey good.
Inconvénients :
logging in once ok, then you get kicked out to often and have to do all over again.
Réponse de l'équipe de Neat
il y a 6 ans
Thank you for submitting a review! We are so happy to hear that you are enjoying the product and are using it daily. Thank you for choosing Neat!
Review
Commentaires : It is an awesome solution and help to find receipts in a most faster way and no matter hold old it is.
Avantages :
Keeps everything organized, neat and clean. Easy keeping of records.
Inconvénients :
Takes a while to troubleshoot how to get everything in less pages to print.
Réponse de l'équipe de Neat
il y a 6 ans
Thank you for the positive review! We are glad that you are more organized with using Neat. Thank you for choosing The Neat company!
Have the all in one scanner- Good machine
Avantages :
Have the all-in-one scanner and it works great. Setup was a little tricky with the program I bought it to use with.
Inconvénients :
A little temperamental. Sometimes I have to reset the machine or the computer to get it to work again.
Réponse de l'équipe de Neat
il y a 6 ans
Thank you for your review! We greatly appreciate the feedback! If your scanner gives you issues in the future, please reach out for additional support here - https://support.neat.com/ Thank you so much for being a loyal Neat customer!
Would love to customize
Avantages :
mildly easy to use - the new app taking the photo is slower than i would like - would prefer to click the photo as opposed to it taking it.
Inconvénients :
I wish i could edit the categories - if there is a typo it automatically saves it. I would like to be able to edit the expense categories.
Réponse de l'équipe de Neat
il y a 3 ans
Thank you for submitting a review! The Neat mobile app allows you to manually capture your photos now! All you have to do is toggle one and off the Auto Capture feature. You are able to edit the categories but unfortunately, deleting them is not an option in the mobile app. We apologize for any inconvenience caused.
So glad I bought the bigger scanner.
Commentaires : Neat is a very important software for my photo studio. I can discard virtually all of my receipts now - the IRS recognizes Neat records as sufficient. I can easily find and review previous orders for comparison or reference. Although most supplier websites are getting very good about providing access to previous orders, etc., I still use Neat regularly rather than opening the web browser and finding the supplier.
Avantages :
Neat allows me to easily scan all of my receipts and offers sorting options. The product also lets me scan customers' hand printed order forms allowing me to return the forms with the photos or discard - but I still have all of the important contact information
Inconvénients :
My biggest complaint is speed when loading and searching. Also, the home page could be better organized or even customizable.
Réponse de l'équipe de Neat
il y a 5 ans
Thank you for submitting a review! We are happy to hear that you are enjoying all that Neat has to offer. From your review, it seems that you are using the Legacy software which is now retired and will no longer have any updates. We do suggest moving to the cloud based software as it does solve any issues that you could be experiencing with the desktop software. Thank you so much for staying Neat with us!
Difficult company to deal with
Commentaires : Loss of data. Customer support was extremely slow and we were required to deal with customer support in the Phillippines that proved to be unhelpful. Eventually, the support team gave up on the problems and we were obliged to revert back to dealing with the corporate management. The data was lost and was never recovered.
Avantages :
On the surface, the software provided most of the functions needed to run a small business. The software and hardware were relatively easy to set up.
Inconvénients :
The company made massive changes to their software in the past that resulted in partial and sometimes complete yearly data.
Réponse de l'équipe de Neat
il y a 3 ans
Thank you for submitting your feedback. We greatly apologize for any inconveniences that were caused when reaching out to our support team. Can you please provided us with an email address or a case number so we can take a deeper look into why your data could not be recovered? Thank you again for your feedback and we hope to hear from you soon.
Neat Small Business Solutions
Avantages :
Neat is an amazing product, our business is growing rapidly and Neat has helped us with filing our receipts and documents with ease.
Inconvénients :
Neat's app on the iPhone is very slow and sometimes freezes or quits on me when I am right in the middle of something. If I could change one thing it would be the app.
Réponse de l'équipe de Neat
il y a 5 ans
Thank you for submitting a review! We greatly appreciate the kind words. It is awesome to hear that your business is growing and Neat has been apart of the journey! We do apologize that the application may cause difficulties while using. We suggest that you make sure you are using the current version of the app. Our developers have released updated versions of the application that should fix the issues you are experiencing. Thank you for choosing Neat!
I use it to track all my expenses for my business
Avantages :
I love how I can directly scan my receipts into Quicken Home and Business. I love that it is so easy to use and that I can choose a plan that fits my needs/budget
Inconvénients :
No real cons. Neat has really thought this software through. I loved it more when it was free, but I do understand why fees were added to their service. I still love it!
Réponse de l'équipe de Neat
il y a 7 ans
Hi Amy, We appreciate your candid review and how useful you are finding Neat. About 2 years ago Neat moved out of the bundled scanner software realm to focus on our cloud-powered services (which due require a subscription). Customers can continue using our retired products for as long as they wish without purchasing a subscription.
It does it job
Avantages :
It is easy to use and keeps everything organized in its folder.
Inconvénients :
the cost is expensive to upgrade and has glitches of errors many times
Réponse de l'équipe de Neat
il y a 5 ans
Thank you for submitting a review! We are happy to hear that you are using the product with ease. Thank you for choosing Neat!
Neat Receipts for road travelers
Commentaires : I can't say enough good things about NeatReceipts...I use it daily to keep organized.
Avantages :
We travel fulltime, and must retains all expense receipts. We are able to scan every receipt for tax purposes, create a tax report as soon as W-2 is available, and have taxes prepared in record time! No longer have to save files and boxes of receipts or important papers. Everything is scanned and available for ready access when needed by file folder or even just a key word search. Great for when proof of purchase date or amount is needed. Photos are scanned, saved, & protected forever; even artwork by grandchildren! Faxes received through the computer are easy to view and save without ever having to print, thus no need to use paper...they can even be forwarded by email. I also use the document feature for my drawings that needs to be emailed to people for immediate viewing, and am able to create PDF images in seconds.When a copier is not readily available, I just scan a document so it can printed out later. I could go on and on....this is my very favorite tool (after my iPhone).
Inconvénients :
I'd like the business card scanner to be compatible with Outlook's contacts. If it's available now, I don't how to use that feature.
Needs better and more timely support as software updates are made
Commentaires :
I have a small four person consulting firm. We have been using Neat for almost five years and find it to be more helpful that copying receipts and hand inputing the expenses to a spreadsheet, but still it is cumbersome and inaccurate to require lots of manual corrects to the amounts and the vendors. None the less we have continued to use it because we are unaware of a better system for a small firm like ours, though we are looking hard now for a replacement.
The reason we are interested in changing is that as software updates to our PC and Mac operating systems are made, Neat lags behind in updating their software that it functions properly. With the El Capitan upgrade for Mac, the Neat software crashes at the scanning of each receipt. Very frustrating and non productive. This condition has happened before as upgrades are made. Neat should be proactive and work with Microsoft and Apple so that as the upgrades become available their software work seamlessly, but to date we haven't seen this.
We have used the Neat mobile scanner, but find that after time it ceases to become functional. It is also very slow. We use ScanSnap scanners and fine them effective and fast when Neat is up and running properly.
As of today, our Neat software is unusable due to continued crash issues. We would appreciate it if Neat would fix this issue quickly and make an update available. If it is not fixed quickly we will abandon the software and move to a different product.
Limited File Size Capabilities
Commentaires : Overall I would say using the NEAT software was a frustrating experience. I would scan and upload a simple document and it would would be over 25 mb. The software didn't allow you to control the resolution of the scan. I gave up on this software after 2 years and moved on to something more user friendly.
Avantages :
The thing I liked most about this software is that it saved directly as a PDF so I could easily attach what I scanned into my files.
Inconvénients :
The thing I liked least about this software was the fact that the file sizes were so large when it saved that I couldn't upload them into any other applications. Apparently NEAT has come out with updates recently but I gave up and tried a new software.
Réponse de l'équipe de Neat
il y a 4 ans
Thank you for submitting a review. We greatly apologize for the inconvenience that was caused with the large file size of items. Since then, our developers are working on a resolution to that issue. We are sad to see you go and hope that you will return in the future to take advantage of all of our new and exciting features.
NEAT helps keep paperwork neat
Commentaires : The Neat scanner has saved me a lot of time and headaches when preparing for taxes. It helps me stay more organized. It's actually kind of fun to scan receipts.
Avantages :
I have the receipt scanner which has been a lifesaver in organizing receipts for tax purposes. Once I figured out the online storage aspect it allowed me to access my data on multiple devices.
Inconvénients :
Sometimes the software will close out for no reason. I usually start it back up and everything is there. Syncing to the "cloud" sometimes takes a long time. I don't know if the scanner I have is still available or what has changed in the 5 or 6 yrs I've had it.
Réponse de l'équipe de Neat
il y a 5 ans
Thank you for submitting a review! We are happy to hear that you have saved a lot of time while using Neat!
very bad customer support
Commentaires : easy to use
Avantages :
ease of use for every person in office, fast find , but customer service is very very very bad, no phone number to call
Inconvénients :
l
Software must have!
Commentaires :
Scanning receipts and keeping track of where your budget is being spent is very important to any business.
Having the Neat software has made my accounting less stressful. So I can focus on being the better at my profession.
Avantages :
The features to use were very easy to understand.
Inconvénients :
There was nothing to dislike about using the Neat software!
Réponse de l'équipe de Neat
il y a 3 ans
Thank you for submitting a review! We greatly appreciate that you are using the software with ease! We appreciate you staying Neat with us!
As the name says, "Neat" is just that.
Avantages :
I bought a Neat scanner on a black Friday sale and figured I would give it a try. After setting it up, it became addicting as I scanned in receipts for our small business. It really does a great job organizing and storing receipts on your computer as well as the cloud. It even goes as far as categorizing scans based on type making it easier to access if needed as well as transfer data to QuickBooks.
Inconvénients :
As with any scanner, sometimes numbers are misread for various reasons. I would highly suggest proof reading scans for errors if using for accounting purposes.
Réponse de l'équipe de Neat
il y a 6 ans
Thank you for taking the time to leave us a review. We are happy to hear that we are able to assist you in your digital filing and automation needs. Please feel free to reach out to our technical support department if you have any questions
Horrible!
Commentaires : None
Avantages :
The fact I no longer have it. It offers an opportunity for someone to buy it and start over with the idea and do it right. Not for Mac users. See next.
Inconvénients :
It does not work on my MacBook Pro with High Sierra 10.13.4. It stays hopelessly behind despite 1 year between upgrades. The support people speak nicely to you, but get ready for many fails and long wait times. Over 2 days they could not get it to work. The idea is a good one. Perhaps someone will either buy this company, fire all the developers, or do their own similar program. Personally I consider it the worst purchase I ever made.
Réponse de l'équipe de Neat
il y a 7 ans
Hi Michael, we are sorry to hear about your disappointment with Neat. We see you are referring to our legacy desktop software that was retired over two years ago. Some background, the Neat legacy software was not tested on High Sierra because it was retired before High Sierra was released by Apple. Additionally, if you wish to continue to use the Neat legacy desktop software you may do so and use the Mac Image Capture Utility to scan items with your Neat scanner. If you would like us to reach out to assist you, we can certainly do so. Take care!
I think Neat is overrated.
Commentaires : It can be helpful in organizing credit card receipts.
Avantages :
The scanners scan very fast and the text recognition software is a novel idea. It also makes very fast PSF's
Inconvénients :
I think the software is way too expensive, and the text recognition is hit and miss enough that you still need to go through and verify that things have been converted correctly.
Réponse de l'équipe de Neat
il y a 7 ans
Thank you for commenting, Jonathan. Neat's development and support teams are constantly working to improve our products and services, and we depend on feedback such as yours to help propel us forward. Please get in touch with us if you ever need any assistance.