15 ans à aider les entreprises françaises
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iContact
Description de iContact
Envois illimités. Support basé aux États-Unis. iContact Email Marketing aide les entreprises de toutes tailles à obtenir des résultats concrets. Des petites entreprises qui viennent de se lancer aux spécialistes du marketing en passant par les agences professionnelles et les expéditeurs d'e-mails de masse comptant entre 25 000 et 500 000 abonnés, iContact propose différentes formules pour répondre à tous les besoins. Bénéficiez d'un gestionnaire de réussite client dédié pour vous aider à rapidement mettre en œuvre la solution, d'un accès illimité à un service de support technique primé et d'une note de livraisons réussies de 98 %.
Qui utilise iContact ?
iContact est idéal pour les petites entreprises, les indépendants, les spécialistes en marketing, les agences et les expéditeurs d'e-mails de masse comptant entre 25 000 et 500 000 abonnés. Les organismes à but non lucratif, les établissements d'enseignement supérieur, les services financiers, les gestionnaires d'événements et bien d'autres encore utilisent iContact !
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iContact
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iContact helps me be successful at my job
Avantages :
iContact is a very user friendly product for anyone. My company sends thousands of emails a week and we are always very pleased with how easy it is to create an email and send it immediately. I also really enjoy the dashboard, it helps me keep track knowing what emails have been sent and what emails I have yet to send. i also appreciate that iContact technology can delete any duplicate people in a contact list. That saves me time from having to go through thousands of people making sure I don't have any duplicates. My customer support is also amazing. My iContact rep. is always so good about getting back to me when I have questions or concerns.
Inconvénients :
Sometimes when I am creating a contact list in iContact, I have several excel sheets I need to upload to that one contact list...iContact doesn't let me select multiple excel sheets to upload at once, I have to do one at a time which takes a lot of extra time for me to do. I also wish I could delete more than one contact list at once. On the "upload contact" box, I want to be able to see the whole title of my contact list. Sometimes iContact cuts off my list title if it's too long, I would like to see the whole title...
Réponse de l'équipe de iContact
il y a 6 ans
Hi Lauren! We sincerely appreciate you taking the time to provide this feedback. Our support team loves helping companies like HireLive who make such a tremendous positive impact. As for the concerns you raised about list uploading, we are taking all product improvement comments very seriously and are working to continually improve our product. We currently do allow you to have 5 concurrent uploads at any given time, but you must start the uploads one at a time. And you are correct, we cannot upload multiple sheets from one excel file. We have noted this potential feature, along with multiple list deletion, and title expansion ¿ and we realize its importance. Thank you again and have a great day!
Works great for us
Commentaires : We've had to contact support a couple of times and they have been helpful. The level we purchased isn't a comprehensive marketing solution. But we came back to it after having trouble with ClickDimensions, it actually works better.
Avantages :
When I want to send out an email, I go into my list of prior emails, make changes, and send. It's very easy. It has all of the functionality we need for sending out bulk emails.
Inconvénients :
The editor is a bit clunky. It does take a bit of time to create a new email format. Sometimes it doesn't behave like it is supposed to. But once you save that new format you can use it over and over.
Réponse de l'équipe de iContact
il y a 3 ans
Hello Karen, Thank you for taking the time to leave this detailed feedback for us, we greatly appreciate it! All the best, Carlos, Customer Marketing Manager
iContact for Email Marketing Optimization
Commentaires : iContact enables me to save time by creating marketing emails via drag and drop functionality.
Avantages :
Through iContact, I am able to automatically create, personalize and send high volume outbound marketing emails.Managing email deliverability is another great thing that I like about iContact.
Inconvénients :
It’s been years with iContact and I face zero errors when using it.
Réponse de l'équipe de iContact
le mois dernier
Thank you for the awesome review!
I've used iContact for the last five years.
Avantages :
iContact is a low cost solution for basic email marketing. You have access to a strategic advisor. My strategic advisor always provides thorough answers and/or solutions when requested. iContact offers automation with workflows that are easy and quick to build. The user interface is easy to understand.
Inconvénients :
The response time to fix API issues can be slow. iContact does not offer a post unsubscribe survey. I'm not able to download user profile information when exporting email send statistics - this is important for me when I want to do a quick analysis on my data.
Réponse de l'équipe de iContact
il y a 5 ans
Thank you very much for being a long time iContact customer! We are happy to hear that you have been able to quickly and easily design automations with workflows using your iContact Pro account. We like this feature so much we plan to make it available to all iContact accounts. Thank you as well for your feedback, particularly about adding a post unsubscribe survey. This is being shared with our Product Management team so that it can be reviewed for possible updates in a future release.
Email Marketing Optimization Program
Commentaires : iContact allows me to save time by creating personalized emails for marketing via drag and drop.
Avantages :
iContact streamlines the entire process of email marketing by allowing me to create and send high volume personalized marketing emails.
Inconvénients :
iContact mobile application has deficiencies in features compared to it’s cloud based solution for mobile and PC.
Réponse de l'équipe de iContact
il y a 4 mois
Thank you for the great review! We will be sure to share your feedback with our team.
