iContact

iContact

par iContact

Qui utilise iContact ?

iContact est idéal pour les petites entreprises, les indépendants, les spécialistes en marketing, les agences et les expéditeurs d'e-mails de masse comptant entre 25 000 et 500 000 abonnés. Les organismes à but non lucratif, les établissements d'enseignement supérieur, les services financiers, les gestionnaires d'événements et bien d'autres encore utilisent iContact !

Description de iContact

Envois illimités. Support basé aux États-Unis. iContact Email Marketing aide les entreprises de toutes tailles à obtenir des résultats concrets. Des petites entreprises qui viennent de se lancer aux spécialistes du marketing en passant par les agences professionnelles et les expéditeurs d'e-mails de masse comptant entre 25 000 et 500 000 abonnés, iContact propose différentes formules pour répondre à tous les besoins. Bénéficiez d'un gestionnaire de réussite client dédié pour vous aider à rapidement mettre en œuvre la solution, d'un accès illimité à un service de support technique primé et d'une note de livraisons réussies de 98 %.

Informations sur iContact

iContact

http://www.icontact.com

Fondé en 2003

Prix de iContact

iContact n'est pas disponible en version gratuite mais propose un essai gratuit.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

iContact - Fonctionnalités

Logiciels d'email marketing
Bibliothèque d'images
Campagnes de drip marketing
Conformité CAN SPAM
Contenu dynamique
E-mail découlant d'un événement
E-mails optimisés pour format mobile
Enquêtes clients
Gestion de la liste de diffusion
Gestion des abonnés
Gestion des modèles
Pages de renvoi et formulaires web
Rapports et analyses
Répondeurs automatiques
Tests A/B
Éditeur d'e-mail WYSIWYG
CTA personnalisables
Campagnes de drip marketing
Contenu dynamique
Lead scoring
Marketing social
Pages de renvoi et formulaires web
Sales intelligence
Search marketing
Segmentation
Suivi des visiteurs de sites web
Suivi du ROI et de l'analytique
Tests A/B

Avis sur iContact

Afficher 5 avis sur 519

Note globale
4,5/5
Facilité d'utilisation
4,4/5
Service client
4,7/5
Fonctionnalités
4,2/5
Rapport qualité-prix
4,4/5
Lauren B.
Marketing Coordinator
13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 20/12/2017

"iContact helps me be successful at my job"

Avantages: iContact is a very user friendly product for anyone. My company sends thousands of emails a week and we are always very pleased with how easy it is to create an email and send it immediately. I also really enjoy the dashboard, it helps me keep track knowing what emails have been sent and what emails I have yet to send. i also appreciate that iContact technology can delete any duplicate people in a contact list. That saves me time from having to go through thousands of people making sure I don't have any duplicates. My customer support is also amazing. My iContact rep. is always so good about getting back to me when I have questions or concerns.

Inconvénients: Sometimes when I am creating a contact list in iContact, I have several excel sheets I need to upload to that one contact list...iContact doesn't let me select multiple excel sheets to upload at once, I have to do one at a time which takes a lot of extra time for me to do. I also wish I could delete more than one contact list at once. On the "upload contact" box, I want to be able to see the whole title of my contact list. Sometimes iContact cuts off my list title if it's too long, I would like to see the whole title...

Réponse de l'éditeur

envoyé par iContact le 19/03/2018

Hi Lauren! We sincerely appreciate you taking the time to provide this feedback. Our support team loves helping companies like HireLive who make such a tremendous positive impact. As for the concerns you raised about list uploading, we are taking all product improvement comments very seriously and are working to continually improve our product. We currently do allow you to have 5 concurrent uploads at any given time, but you must start the uploads one at a time. And you are correct, we cannot upload multiple sheets from one excel file. We have noted this potential feature, along with multiple list deletion, and title expansion ¿ and we realize its importance. Thank you again and have a great day!

  • Provenance de l'utilisateur 
  • Publié le 20/12/2017
Karen C.
Consultant
Services et technologies de l'information, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 12/02/2020

"Works great for us"

Commentaires: We've had to contact support a couple of times and they have been helpful. The level we purchased isn't a comprehensive marketing solution. But we came back to it after having trouble with ClickDimensions, it actually works better.

Avantages: When I want to send out an email, I go into my list of prior emails, make changes, and send. It's very easy. It has all of the functionality we need for sending out bulk emails.

Inconvénients: The editor is a bit clunky. It does take a bit of time to create a new email format. Sometimes it doesn't behave like it is supposed to. But once you save that new format you can use it over and over.

  • Provenance de l'utilisateur 
  • Publié le 12/02/2020
Utilisateur vérifié
Email Marketing Manager
13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 05/04/2018

"I've used iContact for the last five years."

Avantages: iContact is a low cost solution for basic email marketing. You have access to a strategic advisor. My strategic advisor always provides thorough answers and/or solutions when requested. iContact offers automation with workflows that are easy and quick to build. The user interface is easy to understand.

Inconvénients: The response time to fix API issues can be slow. iContact does not offer a post unsubscribe survey. I'm not able to download user profile information when exporting email send statistics - this is important for me when I want to do a quick analysis on my data.

Réponse de l'éditeur

envoyé par iContact le 14/05/2018

Thank you very much for being a long time iContact customer! We are happy to hear that you have been able to quickly and easily design automations with workflows using your iContact Pro account. We like this feature so much we plan to make it available to all iContact accounts. Thank you as well for your feedback, particularly about adding a post unsubscribe survey. This is being shared with our Product Management team so that it can be reviewed for possible updates in a future release.

  • Provenance de l'utilisateur 
  • Publié le 05/04/2018
Brian H.
Marketing Director
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    3/5
  • Support client
    2/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    3/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 27/09/2019

"Be sure to cancel -- they auto-renew"

Commentaires: There are other more-integrated models that make work more efficient. I would recommend those models instead of iContact. The features all work, but applications like Network for Good make things easier, faster, more efficient for me.

Avantages: Things worked fine. If you don't use the software frequently, it can be hard to master. I wish the layout was a bit easier to work with, but it is not terrible. The platform does what it says it can do in the advertising.

Inconvénients: I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating. Leaving iContact was a pain also. My organization signed a contract for annual subscription, so I assumed we would have to re-upp at the end of each year. That is pretty typical. It turned out though, the fine print of the contract says that customers must specifically put in a cancellation in writing. Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste. Other subscription models I am familiar with don't do that. Be better than that, iContact.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 27/09/2019
Melanie A.
Book and Product Reviewer
Édition, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2020

"Emails Made Easier"

Commentaires: You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns. Your customers will appreciate it.

Avantages: After your subscribers fill out their initial application, icontact goes to work. I like that it can be busy contacting people while you are busy elsewhere. It's easy to use, but the customer support is there if you need it. The prices are competitive with other likewise sites.

Inconvénients: It's better for the medium or high volume businesses. Smaller businesses might not see the full abilities for this program.

  • Provenance de l'utilisateur 
  • Publié le 30/01/2020