SmartAddresser

...been a user when DataTech owned the license to this CASS & PAVE software. Always been a pleasure

Commentaires : It's made me good money and happy clients over the last 30 years.

Avantages :

....ease of use; very intuitive; fast and powerful, with a built-in Foxpro command center for building scripts to manipulate data. Excellent built-in database manger. And always had great technical support!

Inconvénients :

I have been using this software for 30 years and watched it grow to what it is today. I don't find much fault with it. I came from a DOS environment using presort software named Archlist by Group 1 this was pre-postnet barcode days. In 1995 when the US Postal Service required a postnet barcode for automation presort discounts, Group 1 couldn't get their act together. It was at this time I found Accuzip the original name for SmartAddresser. As a matter of fact SmartAddresser still uses the Accuzip presort and validation engine today. If I had to say what I would like to see improved is, a better algorithm for the CASS validation process, to catch more valid addresses without me having to look up the addresses and validate them myself, but it's not a big deal, most of the lists I've done get a 98% validation score anyway like I said no big deal.

Great mailing software

Avantages :

I like that you use it's functions in a simple or complex way, depending on your needs. I never have any major issues. Small issues are fixed promptly and customer support is very knowledgeable and have been working there a long time. It does everything I need.

Inconvénients :

Some parts can be a little non-user-friendly though it is easy to use once you figure it out.

It has been a challenge, the book does not train for less technical savvy users.

Commentaires : Don't have to hand sort by eye balling zip code very often.

Avantages :

Search, dupe, saved setting, find individual or group features. Can print on labels, envelopes or printers.

Inconvénients :

Frequent updates. Bad addresses that appear to be ok. Does not accept word wraps or if it does I am not technical savvy enough to figure it out with book. Can't delete templates simply.

Overall, very happy with the package and pricing, would like to see 48 month added soon

Commentaires : As mentioned before, we are very happy with the functionality of the software. We use it daily for our every day operations and would be lost without it.

Avantages :

Great package, accurate and easy to use. High value for the money. Have always been very happy with the technical support and the speed with which they fix our issues. Occasionally a little difficult to get someone though.

Inconvénients :

Would like to see a full license at 48 months as soon as possible. I currently have to send my over 18's to another vendor and incur a minimum. Also would like to see a list enhancement suite offered where we can easily get apartment append and DSF which again, I have to send out to an outside vendor and incur a minimum charge on each one I do.

Without the rapid and efficient customer service, it might be inline with other software products.

Avantages :

Overall, they have not changed the way that most of it functions which is quite helpful in getting updates. To have to virtually relearn a software package after major software updates is time consuming. For the most part, it does everything we need to do to process client lists for mailing purposes.

Inconvénients :

If I run a list through the NCOA link, it isn't always marked on the forms and then gets rejected by PostalOne when uploaded. I find the print queue to be tedious when changing information on the form when information should be retained for specific customers and a window offered to change if necessary.