DealerPeak CRM Center
Description de DealerPeak CRM Center
Le système DealerPeak CRM est un logiciel de bureautique pour concessionnaires automobiles entièrement personnalisable avec une solution CRM (Customer Relationship Management) mobile. Cette plateforme polyvalente a été développée pour être utilisée dans divers types et tailles de concessionnaires. Idéale aussi bien pour les concessionnaires de 5 employés des petites villes que pour les concessionnaires multifiliales, cette plateforme logicielle de CRM s'adapte à tous vos besoins.
Cette technologie mobile est également dotée d'un logiciel pour concessionnaires automobiles qui va au-delà de la gestion des concessionnaires.
Qui utilise DealerPeak CRM Center ?
Les solutions de DealerPeak sont uniques, fournissant à la fois des services de CRM et de sites web sur une plateforme technologique unifiée pour les sites, marques et sites web mono- ou multirevendeurs.
DealerPeak CRM Center ne vous convainc pas tout à fait ? Comparer avec une alternative populaire
DealerPeak CRM Center
Alternatives à DealerPeak CRM Center
Avis sur DealerPeak CRM Center
Martin
Great Tech Service!
Commentaires : Who to spend money with in advertising.....easy to see results
Avantages :
Easy to navigate menu for all involved with daily
Inconvénients :
Been pretty solid for us. Hard to find faults
Réponse de l'équipe de DealerPeak
il y a 2 ans
Martin, thanks for the feedback and we are always willing to serve our clients
Paul
Alternatives envisagées :
Woody's review
Commentaires : follow up and contacting the customer's more frequently plus the auto pilots are customizable. Also during the pandemic being able to send weekly email campaign's to our customer base has been priceless
Avantages :
definitely the texting features and the product is not only easy to use but easy to train new employees as well on it
Inconvénients :
it duplicates overdue tasks over and over
Réponse de l'équipe de DealerPeak
il y a 2 ans
Thanks, Paul, we are extremely grateful for the review
Allison
Horrible Support & Behind The Time
Commentaires : We cancelled with DealerPeak and the whole process was enough to give this negative review and tell EVERYONE we know in the industry to steer clear of this software, especially when there are so many better options out there with a similar price tag, not to mention, less headaches!
Avantages :
The dashboard is easy to navigate and most employees can learn the back end fairly quickly.
Inconvénients :
The CRM is not innovative with its templates, reporting, mobile app and much more. It seems the software has not changed much, if at all in many years, making them low on the totem pole for the most technologically advanced CRM software. Not to mention the support and account managers are terrible. They are not helpful and make simple tasks a hassle and try to get as much money out of you as possible to get it done.
Matthew
Lustine CDJR General Manager Review
Commentaires : Experience has been great. Training has been solid. Responsiveness stellar.
Avantages :
The ability to text sms. from the App and desktop, as well as send videos through the APP provides a great advantage for the time being.
Inconvénients :
The software is great. I would like the ability to record one video I can send to customers I designate vs. having to record a new video for every customer every time.
Réponse de l'équipe de DealerPeak
il y a 2 ans
Matthew we appreciate the feedback
Amber
Love it!
Avantages :
EASY TO USE AND SUPPORT TEAM IS AMAZING!
Inconvénients :
There is a lot to learn at first, but once you get the hang of it; it is really easy!
Réponse de l'équipe de DealerPeak
il y a 2 ans
Amber, we appreciate the feedback
