POSitouch

POSitouch

par Restaurant Data Concepts

Qui utilise POSitouch ?

Du service à table au service rapide en passant par les cafétérias et tout ce qu'il y a entre les deux, POSitouch est conçu pour aider les restaurants à fonctionner efficacement.

Description de POSitouch

Un système d'exploitation pour le point de vente uniquement ou pour le restaurant complet avec des modules incluant la gestion des tables, l'appel des employés, l'inventaire, etc.

Informations sur POSitouch

Restaurant Data Concepts

http://www.positouch.com

Prix de POSitouch

POSitouch n'est pas disponible en version gratuite.

Version gratuite

Non

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Aucune

POSitouch - Fonctionnalités

Logiciels de caisse
Caisse pour détaillant
Caisse pour restaurants
Carte de fidélité
Emplacements multiples
Gestion des cartes cadeaux
Gestion des commissions
Gestion des remises
Gestion des retours
Intégration e-commerce
Lecture de codes-barres
Profils de compte client
Signature électronique
Accès mobile
Carte de fidélité
Commande en ligne
Gestion de table
Gestion des cartes cadeaux
Gestion des conseils
Gestion des livraisons
Gestion des stocks
Partage de l'addition
Rapports et analyses
Vérifications distinctes
Comptabilité intégrée
Facturation
Gestion de table
Gestion des cuisines
Gestion des employés
Gestion des listes d'attente
Gestion des menus
Gestion des réservations
Gestion des stocks
Point de vente (PDV)
Rapports et analyses

Avis sur POSitouch

Afficher 5 avis sur 12

Note globale
4,2/5
Facilité d'utilisation
4/5
Service client
4,2/5
Fonctionnalités
4,2/5
Rapport qualité-prix
3,8/5
Marie C.
Restaurant Owner
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/02/2018

"Great POS system, lots of functionality options"

Commentaires: This product saved time and allowed us to convert an entire national restaurant chain over from hand written tickets. It was easy to make the software uniform nationwide, and also customize specialty items in different areas of the country.

Avantages: I liked that this software was easy to learn and customize. You can easily make changes to your menu and implement them right during your dinner rush if necessary without crashing the system. It offers multiple conveniences like gift card transactions, splitting checks, adding gratuity, adjusting food item modifiers and sending messages to employees on their time card.

Inconvénients: It was not as easy to install on the handheld devices that we used at my restaurant. The programming is not user friendly on small hand held screens, although there are not many software programs out there that display properly on small screens.

  • Provenance de l'utilisateur 
  • Publié le 14/02/2018
Arpita O.
Admin
Restaurants, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 18/08/2018

"Robust POS software!"

Commentaires: We've used POSitouch for close to 10 years. Compared to other POS systems I have used, it has the best reporting for payroll, which makes entry really easy, especially if you do payroll in house. The Daily Sales Report is PERFECT - it has all the necessary information on one sheet. There are other things that could be simplified to make more user-friendly - refunds is the main one. Overall, this is an excellent POS system. I hope they are able to compete with cloud-based technology, and move towards that with its existent robust reporting.

Avantages: Reporting
Payroll and time sheets
Information is saved forever
Not cloud-based
Installation and support is good
Can integrate with video monitoring

Inconvénients: Processing refunds/payment adjustments/adjusting CC tips - overrings are too complicated, and few trained employees ever fully understood it, I even had to make a flow chart to help supervisors choose the right type of refund. I know they do this to make it harder to steal, but I still think it could be simplified. Even adjusting CC tips - just too many steps. Need to match credit card batch to DSR daily before settling - although it's good to review the batch to make sure there isn't anything wrong or there wasn't a huge tip accidentally entered, the communication between POS and credit card batch wasn't always perfect. If there's a glitch - like a power outage - then they system does not communicate properly to the cc batch. It's not cloud-based, which has it's benefits, but the con is that you don't have access to the reporting without being physically there or logged in remotely. They do have some kind of cloud reporting, but it's not live. But the good thing about not being cloud-based is that the system itself is more robust, and the reporting options are extensive. Pricey - big initial investment, but it will last a long time. We've had ours for almost 10 years, and got a couple of major updates during that time, which were also costly.

  • Provenance de l'utilisateur 
  • Publié le 18/08/2018
Sarah T.
Administrative Assistant
Produits alimentaires, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 15/07/2017

"Got what we paid for."

Commentaires: Able to serve customers.

Avantages: I like the cost as other software's are much more expensive. I also like that an expansion can be added to included personal accounts so I can have a invoice to send to clients days later.

Inconvénients: It is not easy to use on either the back of the house or the front. The company has learned how to deal with the issues. Trying to split a check has been a problem and so has the system allowing two items to be name the same thing (it is hard to tell one item from another).

  • Provenance de l'utilisateur 
  • Publié le 15/07/2017
Leigh L.
Project Manager
Matériaux de construction, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/10/2018

"Hands down, the best ever restaurant software"

Commentaires: In a restaurant setting, there are all sorts of things that can go wrong. Servers and bartenders are always moving quickly and they need to be able to communicate EVERYTHING they need the kitchen to know on one small piece of paper. POSitouch allows you to do this and prevents so many problems from occuring. Need to fix a transaction, no problem. There's no time wasted digging around trying to find it, all your transactions are easy to access. These days everyone is trying to complicate restaurant software. Why? That just makes everyone's job more difficult. POSitouch gets it. Really gets it.

Avantages: Everything is right where you need it to be when you need it to be there. You can type in or select modifications easily, they just don't complicate it. It took me one day to learn it and two or three to feel comfortable. There are other POS systems that I used for years and still don't understand fully. POSitouch is my all time favorite.

Inconvénients: Sometimes the screens could be a little better quality, but other than that there is nothing negative to say about POSItouch.

  • Provenance de l'utilisateur 
  • Publié le 26/10/2018
Utilisateur vérifié
Manager/Trainer
Restaurants, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 17/02/2020

"POSI Review"

Avantages: It is easy to use and change things on the back end. For admins this was key.

Inconvénients: Price and some of the functionality were the only cons. Good product though.

  • Provenance de l'utilisateur 
  • Publié le 17/02/2020