OnSite

OnSite

par ShopWorks

Qui utilise OnSite ?

Companies in the Embellished Product Industry. This includes apparel decorators (screen print and embroidery), promotional product distributors, award and recognition companies and digital printers.

Description de OnSite

OnSite is a business management product designed specifically for apparel screen printers and embroiderers, promotional product distributors and manufacturers, award companies, and digital printers.

Functions include CRM, customer quotes, order entry, designs management and proofing, work flow management, marketing, payables, payment processing, purchasing & inventory, production, and full double ledger accounting.

Informations sur OnSite

ShopWorks

http://www.shopworx.com

Fondé en 1997

Prix de OnSite

OnSite est disponible à partir de 60,00 $US/mois. OnSite n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de OnSite ci-dessous.

À partir de

60,00 $US/mois

Prix

Pricing options: 1. Rent on your server 2. Rent Cloud 3. Purchase

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

OnSite - Fonctionnalités

Achats
Facturation
Gestion d'entrepôt
Gestion de la chaîne logistique
Gestion de la production
Gestion des catalogues
Gestion des commandes
Gestion des expéditions
Gestion des fournisseurs
Gestion des matériaux
Gestion des produits
Gestion des retours
Gestion des stocks

Avis sur OnSite

Afficher 5 avis sur 89

Note globale
4.4/5
Facilité d'utilisation
3.9/5
Service client
4.4/5
Fonctionnalités
4.4/5
Rapport qualité-prix
4.3/5

Very good experience.

Publié le 28/06/2018
Chris S.
Office Mananger
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: There are many benefits to this software. Records communication with customers and vendors. Many types of reports are offered, from reviewing CSR's current order and closed orders, reports on customer discrepancy log, reports on the quantity of any certain garment or size garment that was sold. Love this software

Avantages: Love how it keeps your communication and orders organized. When customer places reorders it takes moments to create a new order. The reports are at your finger tips, checking profit margin's, ect. I can see what all CSR's are doing at any given time.

Inconvénients: The biggest complaint I have is the software training tools are out dated. This software isn't easy to learn and when you are trying to train yourself it gets very frustrating not knowing what you are seeing isn't correct because the software had been updated. This makes learning even more difficult

On Site has enabled us to be ahead of the competition, as far as what we offer for Customer Service.

Publié le 29/03/2018
John R.
President
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It has allowed us to be more efficient in all aspects of our company.
From order entry , through production, shipping and invoicing.
The support you have on Line as well as the Tech Service you receive is worth it.
You are not hanging out on a limb after your purchase. Every company runs into IT problems of some sort. With On Site you may be down, but you won't be down for long.

Avantages: It allows us to give our customers real time information. Reports are generated by every dept. in my shop which help keep them up to speed on what information they need to know on a daily basis. For scheduling production, there is not an easier program out there. As a shop management tool it will track your jobs from door to door. Creating owner reports on financials and individual customer tracking information it has proved invaluable. I can now in a few minutes pull numbers I need to make sound decisions. I use the add-on modules as well, like Manage Orders and Proof Stuff. These have proven to be a great advantage for us in a very competitive screen printing market. The Library of videos is very helpful for training new employees as well as a refresher course for others.

Inconvénients: My only Con to this program would be on the accounting end of things. We have merged to the accounting module 3 years ago now. Previously we were on Quick Books which is pretty much made for dummies. To operate some of the reports and ledger entries you need a better understanding of accounting. And some of the reports in QB you can click on entries and the program automatically takes you to where that entry was made. Example: if you were reviewing a Profit and Loss statement, you could click on an account named "Misc. Revenue" and it would show what the make up of that account is. In On Site you can find the information but it takes a bit longer and is not straight forward.

Best Software Out There for Screen printing, Embroidery, and Advertising Specialties

Publié le 06/01/2020
Bob S.
President
Impression, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: This software takes the place of one or more people. I started with one user and once your on the network with several people do you appreciate the strength of the software in being all on the same page

Avantages: It was made by a screen printer for screen printers. For small shops it may seem expensive but it forces you to organize yourself and as you grow its crazy how it helps you.

Inconvénients: Sometime it can be too overwhelming. But as you grow you'll see why they do certain things

The best thing you can do for your Print Shop!

Publié le 28/11/2019
Paul N.
Manager
Textile, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Shopworks have thought of EVERYTHING you could want a Print & Embroidery shop management system to do for our complex industry. I couldn't live without the daily production scheduling - its impossible to forget to meet a deadline!!! I love that everything is recorded for reruns, I love that I don't use a single other piece of software other than drawing programmes, I love how fast it is to go from a quote to a job to an invoice, I love the complexity that's available for special pricing for certain customers in certain situations, I love the way I can find things so easily within the search functions....I could go on and on. In 25 years of running my print shop of 9 hand presses, 3 autos and 5 embroidery machines, Onsite is by far the best piece of equipment that I have ever purchased for my business. …..and cost wise, I have paid for it twice over with jobs where printed work sheets were lost but because they had been marked as being produced in Onsite they were still invoiced, where in the past those jobs would just never have been charged out. Its a no brainer.

Inconvénients: Because we're in New Zealand we had to set the system up ourselves which was a big job but it did mean I got to know the system 100% back to front - and that said, Shopworks were fantastic at answering questions and the online tutorials videos are so well made that we were able to set it up 99% unaided. I would love it is the size fields were longer....but hey, that's about the only even mildly negative thing I can think of.

President

Publié le 22/11/2019
Tim S.
President
Impression, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
3/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
3/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We started January 1 with [SENSITIVE CONTENT HIDDEN] visiting our location and helping us get started. The first 3-4 weeks were a disaster. Slowly we began understanding and able to use the software more comfortably. It is not a time saver, but we like the way that all is connected. It is very difficult to know what all it does. It was a rough first year on the software. We have found many obstacles getting it work in our system but are slowly overcoming. We have found that you almost have to be an expert in using the system to overcome these things. Hoping next year is smoother. Glad that [SENSITIVE CONTENT HIDDEN] is in his new position. Hoping for lots of new things with fewer quirks. Also seems like the accounting part is an after thought. Very klunky for an accounting program.

Avantages: That quotes, orders, POs , artwork and invoicing are all connected

Inconvénients: There are a bugs, and it is klunky. It was very difficult to begin and train on.
There is no way to know all of the functionality unless you watch all the videos.
I don't see how any company of size could use this without personal training.
Had we not have paid [SENSITIVE CONTENT HIDDEN] to get us started, it would still be sitting unused.